UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

SCHEDULE 14A

Proxy Statement Pursuant to Section 14(a) of

the Securities Exchange Act of 1934 (Amendment No. )

 

 

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 Preliminary Proxy Statement
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Kelly Services, Inc.

(Name of Registrant as Specified In Its Charter)

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LOGOLOGO


LETTER FROM THE CHAIRMAN OF THE BOARD

April 8, 20196, 2020

To Our Shareholders:

YouLOGO

Dear Stockholders:

2019 saw a leadership transition for our Company and continued progress in corporate governance.

On October 1, 2019, Peter Quigley became our new President and CEO and joined our Board of Directors. George Corona stepped down as President and CEO for his planned retirement on June 30, 2020. Peter was selected following an extensive succession process conducted by the Board, involving internal and external candidates. Prior to becoming President and CEO, Peter spent 17 years in varied and demanding leadership roles at Kelly. With the support of the Board, Peter is leading the Company’s strategic transformation into a specialty talent company.

On behalf of the Board, I want to express our gratitude to George for his exceptional leadership. He has helped Kelly become a more focused company, make solid investments in technology and the future of work, and stay aligned with our Noble Purpose of connecting people to work in ways that enrich their lives. We are cordially invitedgrateful for his 25 years of service to attendKelly and pleased that George will remain on our Board and will be contributing his experience to Peter’s transition.

I would also like to take this opportunity to thank Takao Wada for his distinguished service on the Board. Mr. Wada served as the designated representative of Persol Holdings, LLC, Kelly’s strategic partner in the Asia-Pacific region, and is not standing forre-election.

The Board is committed to sound corporate governance as a means of enhancing long-term stockholder value. We have a majority independent Board and fully independent Audit and Compensation Committees. Following our Annual Meeting, when we will make new committee assignments, our Corporate Governance and Nominating Committee will be fully independent. That will bring us to the important milestone of satisfying all the Nasdaq independence requirements for board and board committees that are applicable tonon-controlled companies.

As of this writing, like most businesses throughout the world, we are confronting serious challenges raised by COVID – 19 (“Coronavirus”) for our Company, employees, and business partners. In response, Kelly implemented its emergency management procedures under which a cross-functional Emergency Management Team was assembled to coordinate crisis management for the organization, including containment measures, policies, communications, and resources. We have implemented measures designed to protect the health and safety of Kelly employees, including initiating travel restrictions, barringin-person attendance at conferences and large events, and restricting nonessential visitors from our buildings. Kelly’s adoption of information technology systems and policies that enable remote work are proving to be extremely beneficial during this time, and Kelly workers are able to perform nearly all essential functions remotely. When possible, Kelly is also working with its customers to implement remote work plans for temporary employees. Kelly will continue to adapt its approach in light of government actions, best practices, and the recommendations of public health officials. As we get closer to the date of the Annual Meeting, of Shareholders of Kelly Services, Inc., whichwe will determine whether it is advisable to hold our Annual Meeting as a virtual meeting. Whatever format it ultimately takes, I hope you will be held at 11:00 a.m. Eastern Daylight Time on Wednesday, May 8, 2019. The meeting will be held in the Auditorium located on the first floor of our headquarters building at 999 West Big Beaver Road, Troy, Michigan 48084-4716.

YOUR VOTE IS IMPORTANT TO US

As explained in the enclosed Proxy Statement, at this year’s meeting Class B Shareholders will be asked to vote on the election of directors, anon-binding advisory vote on executive compensation, and the ratification of the appointment of PricewaterhouseCoopers LLP as the Company’s independent registered public accounting firm for 2019.

Whether you planable to attend or not, please date, sign and return the proxy card in the accompanying envelope, or vote by telephone or via the Internet as soon as possible so that your shares can be voted at the meeting in accordance with your instructions. You may, of course, withdraw your proxy and change your vote prior to or at theour Annual Meeting by following the steps described in the Proxy Statement.

STRENGTHENING CORPORATE GOVERNANCE

The Kelly board is committed to high governance standards for the benefit of our shareholders and stakeholders. Using governance best practices as a guide, we carefully examine governance matters and make recommendations that would further strengthen the board and its relationship with Kelly’s executive management team. Here are some key actions and accomplishments we have achieved together in 2018:

Our Board of Directors elected a new Independent Chairman. This was an important transition of leadership responsibilities to help ensure business continuity at Kelly into the future.

We worked with executive management to establish an aggressive new strategic direction for the company, one that would benefit shareholders and other Kelly stakeholders long into the future.

We continue to work closely with Kelly leadership to encourage ongoing improvements, to take actions in support of a strongpay-for-performance program for executive management, and instill a robust culture of accountability for both the board and management.

We voluntarily adhere to the more stringent Nasdaq requirements for traditional, publicly held companies, despite being considered a “controlled public company” by Nasdaq (as more than 90% of our voting shares are held in trust in the name of a founding family member).

We work hard to ensure that Kelly’s board of directors remains a diverse body comprised of experienced individuals of various professional backgrounds, genders, ages and ethnicities. More than 30% of our directors are women; more than 20% are ethnically diverse; nearly 70% are independent; and 44% are former or sitting CEOs.

Most importantly, we all strive to exemplify the bedrock values established by Kelly’s founder, William Russell Kelly, who insisted that everyone at the company act with integrity, treat every person with respect, and always do the right thing.

We appreciate the strong support of our shareholders over the years and we look forward to seeing you at the meeting.on May 6, 2020.

 

Sincerely,

DONALD R. PARFET

Chairman of the Board

GEORGE S. CORONA
President and Chief Executive Officer1LOGO

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KELLY SERVICES, INC.


NOTICE OF ANNUAL MEETING OF SHAREHOLDERSSTOCKHOLDERS

To the Shareholders ofApril 6, 2020

Kelly Services, Inc.:Dear fellow Stockholders:

We are pleased to invite you to join our Board, senior leadership, and other associates of Kelly Services, Inc., a Delaware corporation (the “Company”), for the Annual Meeting of Shareholders,Stockholders, to be held at the offices of the Company, 999 West Big Beaver Road, Troy, Michigan 48084-4716, on Wednesday, May 8, 20196, 2020 at 11:00 a.m., Eastern Daylight Time.

As a precaution regarding the Coronavirus orCOVID-19, we may hold our annual meeting over the web in a virtual meeting format instead of holding the meeting in Michigan. If we take this step, we would publicly announce a determination to hold a Virtual Annual Meeting in a press release available at kellyservices.com as soon as practicable before the meeting. The purposespress release would include instructions as well as a webcast link from which to access the 2020 Annual Meeting of Stockholders on the above date and time, via live audio webcast, but only if the meeting is not held in Michigan.

At the Annual Meeting, are:you will be asked to consider the following proposals:

 

 1.

To elect Directors as set forth in the accompanying Proxy Statement;election of nine Board-recommended director nominees;

 

 2.

To approve, by advisory vote,approval of the Company’s executive compensation;

 

 3.

To ratify the appointmentratification of PricewaterhouseCoopers LLP as the Company’s independent registered public accounting firm for the 20192020 fiscal year; and

 

 4.

To transacttransaction of any other business as may properly come before the Meeting or any postponement or adjournment thereof.Meeting.

THE BOARD OF DIRECTORS RECOMMENDS THAT CLASS B SHAREHOLDERS VOTE FOR EACH DIRECTOR NOMINEE AS SET FORTH IN PROPOSAL 1, FOR THE APPROVAL OF THE COMPANY’S EXECUTIVE COMPENSATION AS SET FORTH IN PROPOSAL 2, AND FOR RATIFICATION OF THE APPOINTMENT OF PRICEWATERHOUSECOOPERS LLP AS THE COMPANY’S INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM AS SET FORTH IN PROPOSAL 3.

Only holdersIf you were a holder of record of the Company’s Class B common stockCommon Stock at the close of business on the Record Date, March 18, 2019,16, 2020, you are entitled to notice of and to vote at the Annual Meeting.

Please promptly submit your vote your shares by Internet,internet, telephone, or by mail usingsigning, dating, and returning the enclosed proxy card or voting instruction form in the postage-paid envelope which requires no postage. We encourageprovided so that your shares will be represented and voted at the meeting.

Thank you to vote promptly.for your interest in Kelly.

 

April 8, 2019By Order of the Board of Directors

999 West Big Beaver Road

Troy, Michigan 48084-4716

JAMES M. POLEHNA

Corporate Secretary

 

Important Notice Regarding the Availability of Proxy Materials for the Annual Meeting of Shareholders Stockholders

to be held May 8, 2019.

The following materials, also included with the Notice of Annual Meeting of Shareholders, are available for view on the Internet:6, 2020.

•  Proxy Statement for the Annual Meeting of Shareholders

•  Annual Report to Shareholders, including Form10-K, for the year ended December 30, 2018.

The following materials, also included with the Notice of Annual Meeting of Stockholders, are available for view on the Internet:

Proxy Statement for the Annual Meeting of Stockholders

Annual Report to Stockholders, includingForm 10-K, for the year ended December 29, 2019

To view the Proxy Statement or Annual Report visit: www.envisionreports.com/kelyb.

Please refer to the enclosed Proxy Card and Proxy Statement for information on voting options:

Internet — Scan QR Code — Telephone — Mail

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Table of Contents

 

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Table of Contents

Proxy Summary

   75 

Annual Meeting Details

   75 

Meeting Agenda

5

How to Cast Your Vote

   75 

Meeting Agenda and Voting Recommendations

8

Director Nominees

   96 

Corporate Governance Highlights

   107 

Corporate Sustainability Strategy and Assessment, Recognitions and Awards

8

Company MeritsFull Year 2019 Financial Summary

   10 

Financial and OperatingExecutive Compensation Highlights

   11 

Executive Compensation HighlightsProposal 1: Election of Directors

   

12

 

Proposal 1: Election of DirectorsDirector Independence

   1312 

Director Independence and TenureBoard Nominees

   1312 

Director Qualifications, Background, andBoard Diversity

   13 

Experience and Qualifications

13

RecommendedBiographical Information About Director Nominees

   14 

Director Nominees’ BiosCorporate Governance

   

15

19 

Corporate GovernanceCompliance with Nasdaq Independence Standards forNon-Controlled Companies

   2019 

Recent Governance Changes

20

Board Leadership and Governance Structure

   2019 

Committees of the Board

   2120 

Audit Committee

21

Compensation Committee

22

Compensation Committee Interlocks and Insider Participation

22

Corporate Governance and Nominating Committee

22

Risk Governance and Oversight

   2221 

Risk Governance and Oversight Responsibilities

23

Enterprise Risk Management (“ERM”) Program

23

Risk Assessment of Employee Compensation ProgramsDirector Attendance

   24 

Size of the Board

24

Director Tenure

24

Director Service on Outside Public Company Boards

24

Director Orientation and Continuing Education

24

Board and Committee Evaluation

   2524 

Code of Business Conduct and Ethics

   2524 

Related Person Transactions and Certain Relationships

   25 

Corporate Sustainability

26

Director Compensation

   2726 

Director Compensation Design

   2726 

Chairman of the Board Transition

27

Stock Ownership Requirements

   2826 

Non-Employee Directors Deferred Compensation Plan

   28

2018 Director Compensation

28

26 

2019 Director Compensation

27

Beneficial Ownership of Shares

28

Delinquent Section 16(a) Reports

   29 

Section 16(a) Beneficial Ownership Reporting Compliance

30

Proposal 2: Advisory Vote to Approve the Company’s Executive Compensation

   

30

31Compensation Discussion and Analysis

  

 31 

Compensation Discussion and Analysis

32

20182019 Named Executive Officers

   3231 

Executive Summary

   3231 

Fiscal 20182019 Performance

   3231 

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Key Executive Compensation Program Highlights for Fiscal 20182019

   33 

2018 STIP Design and Results

34

2018-2020 LTI Design

34

2016-2018 LTI Results

35

2018 Base Salary Decisions

35

Executive Compensation Philosophy, Objectives, and Design

   3534 

Pay for Performance Framework

   35 

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CEO and Other Named Executive Officers Pay Mix

   35 

Elements of Compensation for Named Executive Officers

   3736 

20192020 Executive Incentive Plans – Overview

   3837 

Process for Determining Executive Compensation

   3837 

Role of the Compensation Committee

37

Role of the Independent Compensation Consultant

37

Role of Management

37

Comparator Data

   38 

Role of the Independent Compensation ConsultantTally Sheets

   38 

Senior Officer Performance Reviews and Succession Planning

38

Role of ManagementCompensation Programs: Decisions and Actions in 2019

   39 

Comparator DataCEO Transition

   39 

Base Salary

39

Tally SheetsAnnual Cash Incentive

   40 

Senior Officer Performance Reviews and Succession PlanningLong-Term Incentives

   4043 

Compensation Programs: Decisions and Actions in 2018

41

Base Salary

41

Annual Cash Incentive

41

Long-Term Incentives

44

Performance Shares

45

Restricted Stock

46

2016-2018 Long-Term Incentive Performance Results

46

Retirement Benefits

   47 

Health and Welfare Benefits

47

Perquisites

47

Senior Executive Severance Plan

   48 

PerquisitesGeneral Severance Plan

   48 

Senior Executive Severance Plan

48

General Severance Plan

49

Governance of Executive Compensation Programs

   4948 

Annual Say on Pay Vote

48

Executive Stock Ownership and Retention Requirements

48

Incentive Compensation Recovery (“Clawback”) Policy

   49 

Executive Stock OwnershipHedging and Retention RequirementsPledging of Shares

   49 

Incentive Compensation Recovery (“Clawback”) Policy

49

Hedging and Pledging of Shares

50

Tax and Accounting Considerations

   5049 

Deductibility of Executive Compensation

   5049 

Compensation Committee Report

   50 

20182019 Executive Compensation Tables

   51 

Summary Compensation Table 20182019

   51 

Grants of Plan-Based Awards 20182019

   53 

Outstanding Equity Awards at Fiscal Year End 20182019

   54 

Option Exercises and Stock Vested 20182019

   55 

Nonqualified Deferred Compensation 20182019

   55 

Potential Payments Upon Termination 2018

55

Summary of Potential Payments

55

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Senior Executive Severance Plan2019

   56 

General SeveranceCEO Pay Ratio

   57

Treatment of Long-Term Inventive Awards

57

CEO Pay Ratio

61

 

Proposal 3: Ratification of the Appointment of PricewaterhouseCoopers LLP as the Company’s Independent Registered Public Accounting Firm for the 2019 Fiscal Year

   63 

Audit andNon-Audit Fees

   63 

Report of the Audit Committee

   

64

 

Questions and Answers About the Proxy Statement and the Annual Meeting

   65

 

65

  

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Proxy Summary

 

PROXY SUMMARY

We provide belowThis summary highlights of certain information contained elsewhere in this Proxy Statement. As it is only a summary, pleasePlease refer to the complete Proxy Statement and Kelly’s 20182019 Annual Report before you vote.

 

20192020 ANNUAL MEETING OF SHAREHOLDERSSTOCKHOLDERS

Date:

Date and Time:

  Wednesday, May 8, 2019
Time:6, 2020 at 11:00 a.m., Eastern Daylight Time

Place:

  Kelly Services, Inc., 999 West Big Beaver Road, Troy, Michigan 48084-4716

Record Date:

  Close of Business, Eastern Daylight Time, March 18, 201916, 2020

Voting:

  Class B ShareholdersStockholders as of the Record Date are entitled to vote. Each share of Class B common stockCommon Stock is entitled to one vote for each Director Nomineedirector nominee and one vote for each of the other proposals to be voted on. Only holders of record of the Company’s Class B common stock as of the Record Date are entitled to notice of and to vote at the meeting.

Admission:

  All holders of the Company’s Class A and Class B common stockCommon Stock are invited to attend the Annual Meeting of Shareholders.Stockholders.

MEETING AGENDA

Voting Matters

Board’s
Recommendation

Page Reference
(for more detail)

Proposal 1.

Election of nine directors

✓ FOR Each

     Nominee

12

Proposal 2.

Advisory vote to approve the Company’s executive compensation

✓ FOR30

Proposal 3.

Ratification of the appointment of PricewaterhouseCoopers LLP as the Company’s independent registered public accounting firm for the 2020 fiscal year

✓ FOR63

HOW TO VOTE

 

HOW TO CAST YOUR VOTELOGO LOGO LOGO  
Your vote is important. Please cast your vote as early as possible.
Shareholders of record, who hold Class B shares registered in their names, can vote by:

LOGOLOGOLOGOLOGOLOGO

Internet at

www.envisionreports.com/kelyb

 

QR code -

Scan and vote

with your mobile

device

 

Calling 1-800-652-VOTE  (8683)

within the U.S., U.S. territories &

Canada on a touch tone telephone

  Mail - Return the signed proxy card

Proxies submitted by the Internet or telephone must be received by 11:59 p.m., Central Daylight Time, on May 7, 2019.5, 2020. If you vote by mail, your proxy card must be received before the Annual Meeting.

Beneficial owners, who own shares through a bank, brokerage firm, or other financial institution, can vote by returning the voting instruction form, or by following the instructions for voting via telephone or the Internet, provided by the bank, broker, or other organization. If you own shares in different accounts or in more than one name, you may receive different voting instructions for each type of ownership. Please vote all your shares.

If you are ashareholderstockholder of record or a beneficial owner who has alegal proxy to vote the shares, you may choose to vote in person at the Annual Meeting. If you plan to vote your shares at the meeting, please promptly request a legal proxy from your broker, as you will need to bring this with you to the meeting in order to vote your shares.Even if you plan to attend our Annual Meeting in person, please cast your vote as soon as possible.

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Proxy Summary

MEETING AGENDA AND VOTING RECOMMENDATIONSpossible.

 

Voting
Matters

Board’s
Recommendation
Page Reference
(for more detail)

Proposal 1.

Election of nine Directors  

FOR Each

Nominee


5
  13

Proposal 2.

Advisory vote to approve the Company’s Executive CompensationFOR31

Proposal 3.

Ratification of the appointment of PricewaterhouseCoopers LLP as the Company’s independent registered public accounting firm for the 2019 fiscal yearFOR63LOGO


                         

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Proxy Summary

 

DIRECTOR NOMINEES

The following table provides summary information about each Directordirector nominee. Each Directordirector is elected annually by a plurality vote.

 

Name

  Age   Director
Since
   

Principal Occupation

  

Independent

  

Committee

Memberships

  Other
Public
Company
Boards
  Age   Director
Since
   

Principal Occupation

  

Independent

  Other
Public
Company
Boards
 

Donald R. Parfet

   66    2004   Managing Director, Apjohn Group, LLC (2001 – present); General Partner, Apjohn Ventures Fund (2003 – present); General Partner, Apjohn Ventures Annex Fund (2010-present); Director, Rockwell Automation, Inc. (2008 – present); Director, MASCO Corporation (2012 – present); Director, Sierra Oncology, Inc. (2015 – present).  Yes  (Chairman of the Board since 2018); Audit; Compensation; Governance  3   67    2004   

Managing Director, Apjohn Group, LLC

  Yes   2 

George S. Corona

   60    2017   President and Chief Executive Officer, Kelly Services, Inc. (2017 – present); Executive Vice President and Chief Operating Officer, Kelly Services, Inc. (2009 – 2017).  No  —    —  

Peter W. Quigley

   58    2019   

President and Chief Executive Officer, Kelly Services, Inc.

  No   —   

Carol M. Adderley

   59    2010   Writer and Researcher in the Humanities.  No  Governance (Vice Chair)  —     60    2010   

Writer and Researcher in the Humanities

  No   —   

Gerald S. Adolph

   65    2018   Director, NAACP Legal Defense and Education Fund (1998 – present); Director, Cintas Corporation (2006 – present); Director, Cardinal Spellman High School Board (2010 – present); Senior Partner and other executive positions, Booz & Co. (1981 – 2016).  Yes  Audit; Compensation; Governance  1   66    2018   

Retired Senior Partner, Booz & Co.;Co-Chair, NAACP Legal Defense and Education Fund

  Yes   1 

George S. Corona

   61    2017   

Retired President and Chief Executive Officer, Kelly Services, Inc.

  No   —   

Robert S. Cubbin

   61    2014   Director, Huntington Bancshares Incorporated (2017 – present); Director, First Merit Corporation (2013 – 2017); President and Chief Executive Officer, Meadowbrook Insurance Group, Inc. (2002 – 2016).  Yes  Audit; Compensation (Chair); Governance  1   62    2014   

Retired President and Chief Executive Officer, Meadowbrook Insurance Group, Inc.

  Yes   1 

Jane E. Dutton

   66    2004   Robert L. Kahn Distinguished University Professor Emeritus of Business Administration and Psychology, The University of Michigan Business School (2017 – present); Robert L. Kahn Distinguished University Professor of Business Administration and Psychology, The University of Michigan Business School (2007 – 2017).  Yes  Compensation; Governance (Chair)  —     67    2004   

Robert L. Kahn Distinguished University Professor Emeritus of Business Administration and Psychology, The University of Michigan Business School

  Yes   —   

Terrence B. Larkin

   64    2010   Executive Vice President, Business Development, General Counsel and Corporate Secretary, Lear Corporation (2008 – present).  Yes  Audit (Vice Chair); Compensation  —     65    2010   

Retired Executive Vice President, Business Development, General Counsel and Corporate Secretary, Lear Corporation

  Yes   —   

Leslie A. Murphy

   67    2008   President and CEO, Murphy Consulting, Inc. (2008 – present); Certified Public Accountant; Member of AICPA’s Governing Council (2000 – present); Member of NACD Advisory Councils on Audit Committee Issues and Risk Oversight (2012 – present); Director, Detroit Legal News Company (2012 – present); Director, Loop Industries, Inc. (2017 - present).  Yes  Audit (Chair); Compensation (Vice Chair)  2   68    2008   

President and CEO, Murphy Consulting, Inc.; Former Chair, American Institute of Certified Public Accountants

  Yes   1 

Takao Wada

   56    2019   Director and Senior Executive Officer, PERSOL HOLDINGS CO., LTD. (2016—present); President and Representative Director, PERSOL TEMPSTAFF CO., LTD. (2016 – present); Executive Vice President and Representative Director, PERSOL TEMPSTAFF CO., LTD. (2015-2016); Executive Vice President and Director, PERSOL TEMPSTAFF CO., LTD. (2013 – 2015).  No  —    1

 

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Proxy Summary

 

CORPORATE GOVERNANCE HIGHLIGHTS

The CompanyKelly is committed to goodsound corporate governance which we believe is important to the successas a means of enhancing long-term stockholder value. Highlights of our business and in advancing shareholder interests. Our corporate governance practices are described in greater detail in the Corporate Governance section. Highlights include:below.

 

Independence

Accountability

Best Practices

•   Majority independent Board

•   Annual election of all directors

•   A diverse Board in terms of experience, skills, background, gender, and ethnicity

•   Independent Chairman of the Board

•   Annual election of the Chairman of the Board

•   Average Board attendance of 96% during 2019

•   Audit and Compensation Committees composed entirely of independent directors

•   Annual evaluation of the CEO (including compensation) by independent directors

•   Strong oversight of Enterprise Risk Management by the Board and Audit Committee

•   Majority independent Corporate Governance and Nominating Committee – to be composed entirely of independent directors after the 2020 Annual Meeting

•   Annual Board and Committee self-evaluations

•   CEO and executive leadership succession planning by the Board and Compensation Committee

•   Regular executive sessions of independent directors

•   Annual review of governance documents

•   Long-standing commitment to sustainability and corporate social responsibility, including ESG updates to Board

•   Committees may hire independent advisors

•   Clawback policy that applies to short-term and long-term incentive plans for senior management

•   Policies prohibiting short-sales, hedging, pledging and margin accounts

•   Stock ownership guidelines for directors and senior management

annual election of all Directors

added an independent Director in 2018

six out of nine Board members are independent

independent Chairman of the Board

experienced, diverse Board membership

executive sessions of independent Directors held in connection with the majority of regular Board meeting

average Board attendance of 92% during 2018

independent Audit and Compensation Committees, and a majority-independent Corporate Governance and Nominating Committee

strong Board and Audit Committee leadership in the oversight of enterprise risk management

annual review of committee charters, Corporate Governance Principles, and Code of Business Conduct and Ethics to maintain effective oversight and governance practices

annual Board and Committee self-evaluations

oversight of the development and assessment of Senior Officers and key senior management

CEO and Senior Officer succession plans overseen by the Board and Compensation Committee

long-standing commitment to sustainability and corporate social responsibility

policy prohibiting short sales, hedging, pledging, and margin accounts

Committees may engage independent advisors at their sole discretion

CONNECTING PEOPLE TO WORK IN WAYS THAT ENRICH THEIR LIVES

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Proxy Summary

FINANCIAL AND OPERATING HIGHLIGHTS

Kelly delivered a solid year in 2018 despite a tight labor market. A growing U.S. economy and historic low unemployment rates made recruiting more challenging in 2018 and increased the time and expense required to fill positions. The ability to deliver good results, in a challenging business environment, is a testament to the flexibility and resourcefulness of Kelly’s teams.

2018 TOTAL COMPANY

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2018 OPERATING EARNINGS BY SEGMENT

Kelly’s business is aligned into three segments to reflect customer buying behavior and the Company’s operational structure.73 YEARS OF INDUSTRY LEADERSHIP

 

LeadingPrincipalTop 5Leading
staffing provider in targeted U.S. specialties.provider ofK-12 educational staffing in U.S.science, engineering, and office talent provider in the U.S.managed services provider with $8.3 billion spend under management.
LOGODelivering  Supported91%Helping
staffing, outsourcing and consulting across Americas, Staffing is local/branch-delivered staffing businessEMEA, and APAC.by 4,600+ supplier partners globally.of Fortune 100 companies use our services.people thrive in the U.S., Puerto Rico, Canada, Mexico, and Brazil.new world of work.

LOGO  Global Talent Solutions (GTS) includes Kelly’s global Outsourcing and Consulting Group (OCG) business, and centralized staffing operations in the U.S., Canada, and Puerto Rico.7LOGO


                         Proxy Summary

Corporate Sustainability Strategy

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We consider sustainability to be a guiding principle in strengthening the relationship with our global workforce, suppliers, and customers. As a leading provider of global workforce solutions, we connect people with employment opportunities and make a difference in the communities in which we live and work. Through our programs and initiatives, we seek to contribute to improving the quality of life of our employees, their families, as well as the communities in which we operate. Given the worldwide span of our workers, clients, suppliers, and partners, we recognize the global reach of both our business practices and our public accountability.

Since 2017,we embarked on a transformation from Corporate Social Responsibility initiatives, toward a long-term Corporate Sustainability Strategy aligned to our business core which contributes to the Sustainable Development Goals.

This new sustainability approach, rather than being philanthropic, is strategic to our business values. It is based on the concept of social investment, which, instead of aiding on isolated occasions, ensures the creation of future development capacities. We aim to guide all our subsidiaries and collaborators in the planning, management, and implementation of sustainable strategic approaches that create measured and impactful shared value to all our stakeholders.

Our Corporate Sustainability Strategy is defined as an integrated decision-making strategy that provides comprehensive guidelines for implementing internal actions toward these ends. These guidelines provide procedures and tools to ensure the applicability of the strategy on a worldwide basis–guaranteeing the same standards, metrics, and objectives for all our operations.

This strategy has been developed with consideration given to the perceptions of our stakeholders, as well as its impact on business operations.In early 2018,we conducted a material assessment that helped us define the policies and guidelines of our Corporate Sustainability Strategy.

Permanent monitoring of our sustainable performance is conducted on an annual basis by means of an interdisciplinary perspective assessment involving cross-functional areas within the company. Progress in our Corporate Sustainability Strategy are reported on an annual basis through the Global Reporting Initiative Standard (GRI), and Communications of Progress (following the UN Global Compact), which we support sinceFebruary 2019.

Sustainability is an integral part of our company’s strategy and operations. To learn more about our ESG program, please view our website athttps://www.kellyservices.com/global/about-us/corporate-sustainability/corporate-sustainability-program/.

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                         Proxy Summary

Assessments, Recognition & Awards

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•   KellyOCG was recognized as the best of the best by IAQP®. 2020.

  International Staffing includes Kelly’s EMEA staffing business.

•   Kelly is named among Forbes’ list of America’s best recruiting firms for 2019.

•   America’s top corporations for women’s business enterprises (WBES) awards. 2019.

  

•   Intel® Supplier Continuous Quality Improvement awards. 2018.

•   Kelly was named to Flexjobs®. 2014-2020.

•   Women’s Business Enterprises National Council (WBENC). 2019.

•   Human Resources vendor of the year 2019.

•   CEI Corporate Equality Index 100/100 for 2018 and 2020.

•   Michigan Minority Supplier Diversity Council (MMSDC) Ace Awards. 2019.

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                         Proxy Summary

FULL YEAR 2019 FINANCIAL MEASURESSUMMARY

The constant currency(As Reported)

   Actual
Results
  Change  Constant
Currency
Change(1)
 

Revenue

  $5.4B   (2.9%)   (1.9%) 

Gross Profit (“GP”)%

   18.1  50 bps  

Earnings from Operations

  $81.8M   (6.5%)   (5.0%) 

Return on Sales (“ROS”)%

   1.5  (10) bps  

Earnings per Share (“EPS”)

  $2.84  $2.26  

Revenue declined in Americas Staffing and International Staffing in the face of a weakening manufacturing sector in the U.S. and softening demand in Europe, respectively. Global Talent Solutions (“CC”GTS”) change amounts referrevenue improved year-over-year

GP rate improved from the impact of higher margin acquisitions and structural improvement in product mix in GTS

Earnings from Operations declined compared to the year-over-year percentage changes resulting from translating 2018 financial data into U.S. dollars using the same foreign currency exchange rates used to translate financial data for 2017. We believe that CC measurements are a useful measure, indicating the actual trends of our operations without distortion due to currency fluctuations. We use CC results when analyzing the performance of our segments and measuring our results against those of our competitors. Additionally, substantially all of our foreign subsidiaries derive revenues and incur cost of services and selling, general and administrative expenses (“SG&A”) within a single country and currency which,last year as a result, provideshigher GP rate on lower revenue resulted in lower gross profit. The decline was partially offset by lower performance-based incentive expenses and expense control efforts. Asset impairment and restructuring charges were partially offset by gain on sale of assets

EPS favorably impacted by a natural hedge against currency risks$0.63 gain on equity investment in connection with their normal business operations.

CC measures arenon-GAAP (Generally Accepted Accounting Principles) measures and are used2019 compared to supplement measuresa $1.69 loss in accordance with GAAP. Ournon-GAAP measures may be calculated differently from those provided by other companies, limiting their usefulness for comparison purposes.Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Reported and CC percentage changes in the following tables were computed based on actual amounts in thousands of dollars.2018

Return on sales (earnings from operations divided by revenue from services) and conversion rate (earnings from operations divided by gross profit) in the following tables are ratios used to measure the Company’s operating efficiency.

 

(1)

Conversion rateConstant Currency represents earningsyear-over-year changes resulting from translating 2019 financial data into USD using 2018 exchange rates.

FULL YEAR 2019 FINANCIAL SUMMARY

(Excluding Gain/Loss on investment in Persol Holdings, Acquisitions, Asset Impairment Charge, Restructuring, and Gain on Sale of Assets)

   Actual
Results
  Change  Constant
Currency
Change(4)
 

Revenue(1)

  $5.2B   (5.4%)   (4.4%) 

Gross Profit %(1)

   17.8  20 bps  

Earnings from Operations(1),(2)

  $78.9M   (9.7%)   (8.1%) 

Return on Sales %(1),(2),(3)

   1.5  (10) bps  

Earnings per Share(1),(2),(3)

  $2.16  ($0.11 

Revenue declined in Americas Staffing and International Staffing in the face of a weakening manufacturing sector in the U.S. and softening demand in Europe, respectively

GP rate improved due to structural improvement in product mix in GTS, partially offset by lower perm fees

Earnings from Operations declined as the effect of declining revenues was only partially offset by improving GP rate and reduced expenses from lower performance-based incentive expenses and efforts to align costs with revenue trends

EPS declined on lower earnings

(1)

Excludes 2019 results from the NextGen and GTA acquisitions, which were acquired on January 2, 2019, and were included in the reported results of operations as a percentage of gross profit, or return on gross profitin Americas Staffing and GTS, respectively.

(2)

Comparisons represented in constant currencyChange excludes:

2019 asset impairment charge of $15.8 million, $11.8 million net of tax or $0.30 per share;

2019 restructuring charges of $5.5 million, $4.1 million net of tax or $0.10 per share

(3)

Excludes Q1 2017 restructuring chargesChange excludes:

2019 gain on investment in Persol Holdings of $35.8 million, $24.8 million net of tax or $0.63 per share;

2018 loss on investment in Persol Holdings of $96.2 million, $66.8 million net of tax or $1.69 per share

(4)

Excludes loss on investment in Persol, net of tax, and the impact of the 2017 U.S. tax lawConstant Currency represents year-over-year changes resulting from translating 2019 financial data into USD using 2018 exchange rates.

 

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Proxy Summary

 

EXECUTIVE COMPENSATION HIGHLIGHTS

 

What We Do    LOGO

  

What We Don’t Do    LOGO

•   Align pay with performance through the use of balanced performance measures across strategic business objectives in both short- and long-term incentives for Senior Officers

•  Provide employment agreements for Senior Officerssenior officers

 

•  Guarantee bonus arrangements with our Senior Officers

•   Align executive compensation with shareholderstockholder returns through performance-based equity incentive awards

 

•   Annual review of performance measures and goals for our annual and long-term incentive plans by the independent Compensation Committee to ensure we use diversified measures with challenging, but attainable targets

 

•   Require the achievement of a minimum acceptable level of financial performance in order for any payment to be made pursuant to the Short-Term Incentive Plan (“STIP”)

 

•   Include caps on individual incentive payouts in incentive plans

 

•   Require stock ownership and retention of a portion of equity-based awards by Senior Officerssenior officers

 

•   Hold an annual“say-on-pay” shareholderstockholder advisory vote on executive compensation

 

•   Retain an independent executive compensation consultant to the Compensation Committee of the Board of Directors

 

•   Regular review of executive compensation governance market practices, particularly when considering the adoption of new practices or changes in existing programs or policies

 

•   Conduct annual assessments of any potential risks in our incentive compensation programs and policies and related internal controls

 

•   Annually review with the Compensation Committee share utilization, burn rate and dilution levels resulting from our compensation practices with the Compensation Committee

 

•   Maintain an insider trading policy that requires Directors, Senior Officers,directors, senior officers, and other designated Officersofficers of the Company to contact our Corporate Secretary prior to sales or purchases of common stock

 

•   Maintain a double-trigger for the accelerated vesting provisions under the Equity Incentive Plan (“EIP”) and the Senior Executive Severance Plan

 

•   Condition severance benefits for Senior Officerssenior officers on compliance with restrictive covenants

  

•   Provide employment agreements for senior officers

•   Guarantee bonus arrangements with our senior officers

•   Allow Directorsdirectors or Senior Officerssenior officers to engage in hedging or pledging of Company securities

 

•   Allow the repricing or backdating of equity awards

 

•   Beginning with 2017 grants to Executive Officers,executive officers, pay dividend equivalents on unvested restricted stock units until performance hurdle has been achieved and vesting period has been completed

 

•   Pay dividends on performance share awards

 

•   Provide excise taxgross-ups uponchange-in-control

 

•   Grant incentive awards to Senior Officerssenior officers that are not subject to the Company’s Incentive Compensation Recovery (“Clawback”) Policy

 

•   Accrue additional retirement benefits under any supplemental executive retirement plans (“SERPs”)

 

•   Provide excessive perquisites

 

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Proposal 1: Election of Directors

PROPOSAL 1 - ELECTION OF DIRECTORS

Under our Restated Certificate of Incorporation, the Board of Directors is to consist of no fewer than five and no more than eleven members, the exact number of Directors to be determined from time to time by the Board. As of the date of the mailing of this Proxy Statement, the number of Directors constituting the whole Board has been fixed at nine. Directors are elected annually forone-year terms. Each of the current Directors is a nominee for election at the Annual Meeting, except for Mr. Takahashi who will not stand forre-election. In his place, Mr. Takao Wada of Persol has been nominated for election as a director at the Annual Meeting.

Director Independence and Tenure

Our Board of Directors is responsible for overseeing the management of the business of the Company.

On February 14, 2019, our Board affirmatively determined that Directors G.S. Adolph, R.S. Cubbin, J.E. Dutton, T.B. Larkin, L.A. Murphy, and D.R. Parfet, representing a majority of the Board, are independent pursuant to the Nasdaq Global Market (“Nasdaq”) listing standards, and that none of them had a material relationship with the Company.

The following table illustrates the tenure of our Director nominees. Director tenure is distributed fairly evenly, resulting in a Board that provides us with both new perspectives and long-standing experience with the Company.

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Director Qualifications, Background, and Diversity

The Corporate Governance and Nominating Committee makes recommendations to the Board of Directors regarding the Board’s size and composition. The Committee annually reviews with the Board the composition of the Board as a whole and proposes nominees for election to the Board, with a view towards achieving a Board that has a range of relevant qualifications, skills and experience, outstanding personal attributes and diversity of thought. Recommendations made by the Committee of candidates for consideration as director nominees are based upon specific criteria as well as other considerations that the Committee may from time to time deem appropriate, including the Company’s strategic objectives and Board composition factors such as the balance of independent andnon-independent directors or the need for financial experts on the Audit Committee. The Committee may engage third parties to assist in the search for director candidates or to assist in gathering information regarding a candidate’s background and experience.

Director candidates should possess the following competencies and attributes: the highest personal and professional ethics, integrity and values; a reputation, both personal and professional, for maturity, strength of character, and sound judgment; the ability to comply with the Company’s Code of Business Conduct and Ethics; a high level of accomplishment in his or her respective field; an understanding of the complexities of business organizations and demonstrated leadership skills; and flexibility and independence of thought, with the ability to offer independent opinions in a constructive manner. Director candidates should be leaders with relevant expertise and experience with complex organizations of similar size and global scope. In the past, the Board has sought active and former chief executive officers, chief operating officers, or substantially equivalent level executive officers of a complex organization such as a corporation, university, or major unit of government, or a professional who regularly advises such organizations. In recognition of the nature of the Company’s business, the Board has also sought to have some directors with experience in the business services industry or human resources and workforce solutions field.

Director candidates must also have financial acumen and the ability to read and understand fundamental financial statements; a willingness to devote sufficient time to become knowledgeable about the Company’s business and to carry out the duties and responsibilities of the office; and an intention to serve a sufficient period of time to make a meaningful

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Proposal 1: Election of Directors

contribution to the Board and the Company. Independent director candidates must meet the independence requirements established by Nasdaq and the SEC, and all director candidates must review with the Corporate Governance and Nominating Committee any relationships that might be construed as a conflict of interest. The resulting Board is a diverse body in terms of gender, age, race, ethnic background, and professional experience.

Of our 9 Director Nominees:

  11  Director ages range
67% are44% are current or56% are women orfrom 56 to 67
independentformer CEOsethnically diverseAverage age: 63LOGO


Proposal 1: Election of Directors

PROPOSAL 1 – ELECTION OF DIRECTORS

The Corporate GovernanceBoard has nominated nine individuals for election as directors at the Annual Meeting, each to serve for one year and Nominating Committee works withuntil his or her successor is elected and qualified. All of these individuals are currently serving on the BoardBoard. The other current director, Mr. Takao Wada, is the designated representative of Directors to determineour joint venture partner Persol Holdings Co., Ltd. (“Persol”). Mr. Wada is not standing forre-election and, following the appropriate mix of experience, qualifications, skills, and attributes that enable a Director to make significant contributions to the Company. We doAnnual Meeting, Persol will not have a formal policy with regard to diversity. However, the Board values diversity highly and takes it into consideration, including diversity in gender, ethnicity, race, and age, as we strive to maintain a Board that is strong collectively in its backgrounds, knowledge, and experience. The following table highlights the breadth of experience that is representedrepresentative on the Board. A particular Director may possess other skills, knowledge, or experience in addition to those noted below.

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Recommended Director Nominees

Listed on the following pages are the names of the persons nominated for election as Directors of the Company, their ages, principal occupations, other public companies at which they are Directors, occupations held during the past five years (unless otherwise stated, the occupations listed have been held during the entire past five years), and the year in which they first became a Director of the Company.

The Board of Directors is responsible for approving Director nominees based on the recommendation of the Corporate Governance and Nominating Committee. Our controlling shareholder has indicated its support and intention to vote for each of the director nominees.

If a nominee is unavailable for election for any reason on the date of the election of the Director (which is not anticipated), the persons named in the enclosed form of proxy may vote for the election of a person designated by the Board of Directors or the Board may reduce the number of Directors constituting the whole Board.

Directors will be elected by a plurality of the votes cast by holders of Class B common stockCommon Stock who are present in person, or represented by proxy, and entitled to vote at the Annual Meeting. Withheld votesOur controlling stockholder has indicated its support and brokerintention to vote for each of the director nominees.

We do not contemplate that any of the nominees will be unavailable to serve at the time of the Annual Meeting; in that event, however, the persons named in the enclosed form of proxy may vote for the election of a substitute selected by the Board or the Board may reduce its size.

Director Independence

On February 12, 2020, our Board affirmatively determined that directors Gerald S. Adolph, Robert S. Cubbin, Jane E. Dutton, Terrence B. Larkin, Leslie A. Murphy, and Donald R. Parfet, representing a majority of the Board, are independent. The Board’s guidelines for director independence conform to the listing standards of the Nasdaq Global Market (“Nasdaq”) on which the Company’s common stock is listed.

Board Nominees

The Corporate Governance and Nominating Committee is responsible for identifying and recommending to the Board qualified candidates for Board membership with the goal of building a Board that is effective, collegial, diverse, and responsive to the current and anticipated needs of the Company. The Committee considers the following criteria: (i) ethics, character, and judgment; (ii) business and other experience, expertise, skills, and knowledge relevant to the Company’s business and strategy; (iii) objectivity and independence of thought; (iv) diversity of background, experience, and personal characteristics such as gender, race, ethnicity, sexual orientation, and age; and (v) the interplay of the candidate’s qualities with those of other members of the Board. In determining whether to recommend a director fornon-votesre-nomination, will not count towards a nominees’ achievementthe Committee also considers the director’s recent contributions and potential for continuing contributions to the work of plurality.

the Board. The Board has not adopted a policy whereby shareholdersstockholders may recommend nominees to the Board because of the Company’s status as a controlled company.

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Proposal 1: Election of Directors

Director Nominees’ Bios

After a review of the individual qualifications and experience of eachEach of our Directordirector nominees has been recommended for election by our Corporate Governance and their contributionsNominating Committee and nominated by our Board. Together, they bring to our Board broad diversity in terms of experience, skills, and personal attributes. The Board believes that this diversity strengthens the Board’s ability to carry out its oversight role on behalf of stockholders. While we do not have a formal diversity policy, the Board will seek to build upon its diversity in connection with future refreshment.

The following graphics highlight the personal diversity and breadth of Directors unanimously recommendsskills, knowledge, and experience that shareholders vote “FOR”are represented on the election of all Director nomineesBoard. A particular director may possess other skills, knowledge, or experience in addition to serve for theone-year term ending at the Annual Meeting of Shareholders held after the close of the fiscal year ending December 29, 2019.

Set forth below are the nominees for election at the 2019 Annual Meeting of Shareholders.those noted below.

 

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Proposal 1: Election of Directors

BOARD DIVERSITY

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EXPERIENCE AND QUALIFICATIONS

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Proposal 1: Election of Directors

Biographical Information About Director Nominees

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Donald R. Parfet

Age: 6667

Director since:

2004

Chairman of the Board

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Peter W. Quigley

Age: 58

Director since: 2019

Chief Executive Officer

Board Committees:

•  None

Board Committees:

•  None

Principal Occupation and Directorships:

•  Managing Director, Apjohn Group, LLC (2001 - present)

•  General Partner, Apjohn Ventures Fund (2003 - present)

•  General Partner, Apjohn Ventures Annex Fund (2010 - present)

•  Director, Rockwell Automation, Inc. (2008 - present)

•  Director, MASCO Corporation (2012 - present)

•  Director, Sierra Oncology Inc. (2015 - 2019)

Principal Occupation and Directorships:

•  President and Chief Executive Officer, Kelly Services, Inc. (2019 - present)

•  Executive Vice President, President of Global Staffing and General Manager of IT, Global Service, and Global Business Services, Kelly Services, Inc. (2017 - 2019)

•  Senior Vice President, General Counsel, Chief Administrative Officer and Assistant Secretary, Kelly Services, Inc. (2015 - 2017)

Education:

•  University of Michigan, MBA, Finance

•  University of Arizona, BA, Economics

Education:

•  National Law Center at George Washington University, JD

•  University of Michigan, BA

Don was appointed Chairman of the Board in 2018. Prior to being appointed to the Chairman role, he had served as the Board’s Lead Director since 2012. Don brings extensive financial and operating experience to the Board as an executive with responsibilities for numerous global businesses. He currently leads a business development company and a venture capital firm focused on the development of emerging medicines. He also serves as a director of two large publicly held companies and is a director and Trustee of a number of charitable and civic organizations. Don brings to the Board global operating experience, strong financial background, and proven leadership capabilities.

Peter was appointed President and Chief Executive Officer of Kelly in October 2019. Peter has 17 years of experience in a variety of roles at Kelly and has served as an officer of the Company since 2004. Prior to joining Kelly, Peter held an array of roles at Lucent Technologies and AT&T Corporation. He earned a Juris Doctorate (J.D.) from the National Law Center at George Washington University and a bachelor’s degree from the University of Michigan. He is a member of the State Bar of Michigan and the District of Columbia Bar. Peter also serves on American Staffing Association’s and the Detroit Regional Chamber’s Board of Directors.

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                           Proposal 1: Election of Directors

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Carol M. Adderley

Age: 60

Director since: 2010

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Gerald S. Adolph

Age: 66

Director since: 2018

Board Committees:

•  Governance and Nominating

  

Board Committees:

 

•  Audit

 

•  Compensation

 

•  Governance and Nominating

Principal Occupation and Directorships:

 

•  Managing Director, Apjohn Group, LLC (2001 – present)

•  General Partner, Apjohn Ventures Fund (2003 – present)

•  General Partner, Apjohn Ventures Annex Fund (2010 – present)

•  Director, Rockwell Automation, Inc. (2008 – present)

•  Director, MASCO Corporation (2012 – present)

Writer and Researcher in the Humanities

•  Director, Sierra Oncology, Inc. (2015 – present)

Education:

•  University of Michigan, MBA, Finance

•  University of Arizona, BA, Economics

Donald R. Parfet was appointed Chairman of the Board in 2018. Prior to being appointed to the Chairman role, he had served as the Board’s Lead Director since 2012. He brings extensive financial and operating experiences to the Board as an executive with responsibilities for numerous global businesses. He currently leads business development and venture capital firms focused on the development of emerging medicines. He also serves as a Director of two large publicly held companies, as the Chairman of the Board of a small publicly held company, and is on the board of several private companies and charitable organizations. He brings to the Board global operating experience, strong financial background, and proven leadership capabilities.

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George S. Corona

Age: 60

Director since:

2017

Board Committees:

•  None

Principal Occupation and Directorships:

•  President and Chief Executive Officer, Kelly Services, Inc. (2017 – present)

•  Executive Vice President and Chief Operating Officer, Kelly Services, Inc. (2009 – 2017)

Education:

•  Oakland University, MBA

•  Wayne State University, BSBA

George Corona was named President and Chief Executive Officer of Kelly Services in May 2017, after more than 20 years of experience in a variety of executive roles, including eight years as Executive Vice President and Chief Operating Officer. Prior to joining Kelly in 1994, Mr. Corona held management roles at Digital Equipment Professional Services Group and Burroughs Corporation. Mr. Corona also serves on the boards of severalnot-for-profit organizations.

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Proposal 1: Election of Directors

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Carol M. Adderley

Age: 59

Director since: 2010

Board Committees:

•  Governance and Nominating (Vice Chair)

  

Principal Occupation and Directorships:

 

•  WriterDirector and Researcher in the HumanitiesCo-Chair, NAACP Legal Defense and Education Fund (1998 - present)

•  Director, Cintas Corporation (2006 - present)

•  Trustee, Cardinal Spellman High School Board (2010 - present)

•  Senior Partner and other executive positions, Booz & Co. (1981 - 2016)

Education:

 

•  University of Iowa, MA, English Literature

 

•  University of Chicago, AM, General Studies in Humanities, Literature and Social Change

 

•  University of Western Ontario, BA (Honors), English and Philosophy

Carol M. Adderley is the granddaughter of William R. Kelly, the Company’s founder. It is the opinion of the Board of Directors that it is in the best interests of the Company to have the next generation of the founding family serve as a Director of the Company. Ms. Adderley holds advanced degrees in the humanities and is a published author.

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Gerald S. Adolph

Age: 65

Director since:

2018

Board Committees:

•  Audit

•  Compensation

•  Governance and Nominating

Principal Occupation and Directorships:

•  Director andCo-Chair, NAACP Legal Defense and Education Fund (1998 – present)

•  Director, Cintas Corporation (2006 – present)

•  Trustee, Cardinal Spellman High School Board (2010 – present)

•  Senior Partner and other executive positions, Booz & Co. (1981 – 2016)

  

Education:

 

•  Harvard Business School, MBS

 

•  Massachusetts Institute of Technology, MS, Chemical Engineering

 

•  Massachusetts Institute of Technology, BS, Management Science (Concentration in Organizational Psychology)

 

•  Massachusetts Institute of Technology, BS, Chemical Engineering

Carol is the granddaughter of William R. Kelly, the Company’s founder, and the daughter of Terence E. Adderley, who served for many years as Chief Executive Officer and as Chairman of the Board. Carol holds advanced degrees in the humanities and is a published author.

Gerald, S. Adolph was appointed to Kelly’swho joined our Board of Directors onin March 7, 2018. He brings with him2018, has over thirty-five35 years of experience in growth strategy, mergers and acquisitions, and technology-driven industry changes. HeGerald also has governance experience through his past service on the board of Booz & Co. and current service on the boards of Cintas Corp., where he is chair ofchairs the compensation committee, and the NAACP Legal Defense and Education Fund, which heco-chairs.

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Proposal 1: Election of Directors

 

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                         Proposal 1: Election of Directors

LOGO

George S. Corona

Age: 61

Director since: 2017

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Robert S. Cubbin

Age: 6162

Director since: 2014

Board Committees:

2014

•  None

  

Board Committees:

 

•  Audit

 

•  Compensation (Chair)

 

•  Governance and Nominating

Principal Occupation and Directorships:

 

•  President and Chief Executive Officer, Kelly Services, Inc. (2017 - 2019)

•  Executive Vice President and Chief Operating Officer, Kelly Services, Inc. (2009 - 2017)

  

Principal Occupation and Directorships:

 

•  Director, Huntington Bancshares Incorporated (2017 - present)

 

•  Director, First Merit Corporation (2013 - 2017)

 

•  President and Chief Executive Officer, Meadowbrook Insurance Group, Inc. (2002 - 2016)

Education:

•  Oakland University, MBA

•  Wayne State University, BSBA

  

Education:

 

•  Detroit College of Law, JD

 

•  Wayne State University, BA, Psychology

Robert S. Cubbin

George served as President and Chief Executive Officer of Kelly from May 2017 until his retirement in September 2019. George had more than 20 years of experience in a variety of executive roles with Kelly, including eight years as Executive Vice President and Chief Operating Officer. Prior to joining Kelly in 1994, he held management roles at Digital Equipment Professional Services Group and Burroughs Corporation. George also serves on the boards of severalnot-for-profit organizations.

Bob is an attorney withthirty-one 31 years of experience in insurance law. In 2016, he retired as President and Chief Executive Officer of an insurance company. HeBob currently serves as a Directordirector of one other publicly held company. His extensiveIn addition to his leadership experience, he brings to the Board expertise in the areas of legal, insurance, management, accounting, actuarial, investment, underwriting, reinsurance, and claims experience are an asset to the Company’s Board.experience.

 

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                         Proposal 1: Election of Directors

LOGO 

Jane E. Dutton

Age: 6667

Director since: 2004

LOGO

Terrence B. Larkin

2004Age: 65

Director since: 2010

Board Committees:

•  Compensation

•  Governance and Nominating (Chair)

  

Board Committees:

 

•  Audit

•  Compensation

•  Governance and Nominating (Chair)

Principal Occupation and Directorships:

 

•  Robert L. Kahn Distinguished University Professor Emeritus of Business Administration and Psychology, The University of Michigan Business School (2017 - present)

 

•  Robert L. Kahn Distinguished University Professor of Business Administration and Psychology, The University of Michigan Business School (2007 - 2017)

Principal Occupation and Directorships:

 

•  Executive Vice President, Business Development, General Counsel and Corporate Secretary, Lear Corporation (2008 - 2020)

Education:

 

•  Northwestern University, Ph.D. and MS, Organizational Behavior

 

•  Colby College, BA Sociology

Education:

•  Wayne State University Law School, JD cum laude

•  Michigan State University, BA (High Honors), Finance

Jane E. Dutton is an expert in the field of organizationorganizational behavior and has researched and published numerous works on best practices related to engagement, commitment, and productivity of employees. Her understanding of factors contributing to organizational excellence provides the Board with a vital perspective on the Company’s mission to be the world’s best workforce solutionstransformation into a specialty talent company.

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Proposal 1: Election of Directors

LOGOTerrence B. LarkinBoard Committees:

Age: 64

Director since: 2010

  

•  Audit (Vice Chair)

•  Compensation

Principal Occupation and Directorships:

•  Executive Vice President, Business Development, General Counsel and Corporate Secretary, Lear Corporation (2008 – present)

Education:

•  Wayne State University Law School, JD cum laude

•  Michigan State University, BA (High Honors), Finance

Terrence B. LarkinTerry is an attorney with twenty-eight28 years of experience in a business law practice. He is currentlyretired in January 2020 as a member of the senior management team of a global manufacturing company with responsibility for legal affairs, internal audit, and global business development for mergers, acquisitions, and joint ventures. Mr. Larkin alsoTerry currently serves on the boardsboard of twoonenot-for-profit organizations.organization. He brings to the Board a valuable combination of complex problem-solving skills, governance expertise, and global experience.

 

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                         Proposal 1: Election of Directors

LOGO

Leslie A. Murphy

Board Committees:

Age: 6768

Director since: 2008

 

Board Committees:

 

•  Audit (Chair)

 

•  Compensation (Vice Chair)

Principal Occupation and Directorships:

 

•  President and CEO, Murphy Consulting, Inc. (2008 - present)

 

•  Certified Public Accountant

 

•  Member of AICPA’s Governing Council (2000 - present)

 

•  Member of NACD Advisory Councils on Audit Committee Issues and Risk Oversight (2012 - present)

 

•  Director, Detroit Legal News Company (2012 - present)

  

•  Director, Loop Industries, Inc. (2017 – present)

Education:

 

•  University of Michigan, BBA, Accounting

Leslie A. Murphy is a certified public accountant, former chair of the American Institute of Certified Public Accountants, and former Group Managing Partner of Plante & Moran, LLP, a major independent registered publicnational accounting firm. The Board has determined that Ms. MurphyLeslie qualifies as an “audit committee financial expert” within the meaning of applicable SEC regulations and has the leadership skills to chair the Audit Committee. She brings to the Board analytical capability, understanding of the economics and strategic elements of business, and expertise in enterprise risk management.

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Proposal 1: Election of Directors

 

LOGO  Takao Wada18  Board Committees:

Age: 56

Director nominee

•  None

Principal Occupation and Directorships:

•  Director and Senior Executive Officer, PERSOL HOLDINGS CO., LTD. (2016 - present)

•  President and Representative Director, PERSOL TEMPSTAFF CO., LTD. (2016 – present)

•  Executive Vice President and Representative Director, PERSOL TEMPSTAFF CO., LTD. (2015 - 2016)

•  Executive Vice President and Director, PERSOL TEMPSTAFF CO., LTD. (2013 – 2015)

Education:

•  College of Law, Ritsumeikan University

Takao Wada serves as Director and Senior Executive Officer of PERSOL HOLDINGS CO., LTD., which is listed on the Tokyo Stock Exchange. PERSOL HOLDINGS CO., LTD. and the Company entered into a strategic alliance in 2010. Mr. Wada has been designated to serve as PERSOL HOLDINGS CO., LTD.’s representative on the Company’s Board of Directors pursuant to that alliance. Mr. Wada has deep knowledge of the staffing industry and Asia Pacific markets.LOGO


                         

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Corporate Governance

 

CORPORATE GOVERNANCE

UnderCompliance with Nasdaq Independence Standards forNon-Controlled Companies

Nasdaq, on which the listing standardsCompany’s common stock is listed, has established exemptions from its governance requirements for “controlled companies,” defined as companies in which a single person, entity, or group holds 50% of the Nasdaq, we are deemedvoting power for the election of its directors. The Company is a “controlled company” because trusts established by the late Terence E. Adderley, the former Chairman of our Board of Directors, have voting power with respect to more than 50% of our outstanding voting stock. As such, the Company may avail itself to exemptions relating to the independencevirtue of the Board, the Compensation Committee, and the nominating process.

Although we are a controlled company, the Company’s approach to leadership is intended to serve the interests of all shareholders, and the Company has historically recognized the importance of having a Board composed of a majority of independent Directors. Despite the availability of controlled company exemptions, a majority of our Board is independent and we maintain an independent Audit Committee and Compensation Committee. In addition, our Corporate Governance and Nominating Committee is majority independent.

Recent Governance Changes

In September 2018, the Company announcedfact that Terence E. Adderley had retired as the Chairman of the Board of Directors of the Company. Lead Director Donald R. Parfet was elected to replace Mr. Adderley as Chairman of the Board of Directors. The Board of Directors determined in accordance with our Corporate Governance Principles that because Mr. Parfet is an independent director, the Board of Directors will not have an independent lead director during Mr. Parfet’s tenure as Chairman.

On October 9, 2018, Mr. Adderley passed away at age 85. Mr. Adderley, son of the Company’s founder, William Russell Kelly, joined Kelly Services in 1958 and became Chief Executive Officer in 1989. He served on the Company’s Board of Directors beginning in 1962 and served as Chairman of the Board from 1998 until his retirement in September 2018.

Prior to his death, Mr. Adderley was the beneficial owner of 1,514,686 shares of the Company’s Class A Common Stock, representing approximately 4.2% of the outstanding Class A shares, and 3,213,265 shares of Class B Common Stock, representing approximately 93.6% of the outstanding Class B shares. Upon Mr. Adderley’s death, the Terence E. Adderley Revocable Trust K (“Trust K”), discussed below, has the power to vote approximately 91.6% of the Company’s outstanding shares of Class B Common Stock.

In keeping with the Company’s historic recognition of the importance of having a majority of independent directors, the Company has elected to comply voluntarily with all the Nasdaq listing standards that otherwise do not apply to controlled companies. Thus, a majority of the Board are independent directors, all members of the Compensation Committee are independent directors and all members of the Audit Committee are independent directors (which is a Nasdaq requirement for all listed companies). Commencing with the Annual Meeting of the Board to be held on May 6, 2020, when committee assignments will be made, all members of the Corporate Governance and Nominating Committee will be independent directors and the Company will fully satisfy the Nasdaq independence standards for boards and board committees ofnon-controlled companies.

Prior to his death in October 2018, Mr. Adderley was the trustee of Trust K. Upon his death, Trust K became irrevocable. Inirrevocable and, in accordance with the provisions of Trust K, William U. Parfet,the trust, Andrew H. Curoe, David M. Hempstead, and Andrew H. CuroeWilliam U. Parfet were appointed as successor trustees of(the“co-trustees”). Theco-trustees are required to act by a majority vote, in voting and making investment decisions with respect to the trust. Mr.Class B Common Stock held by Trust K.

William U. Parfet, aco-trustee, is the brother of Donald R. Parfet, the Chairman of the Board. In determining that Donald R. Parfet is an independent director, the Board considered, among other things, that Donald R. Parfet and William U. Parfet are financially independent of Directors ofone another, that the Company. The trustees, actingco-trustees are required to act by majority vote have sole investment and voting powerthat none of the sharesco-trustees serves as an officer or director of Class B Common Stock heldthe Company or has any personal financial interest in Trust K that could benefit from actions taken by the Trust K. The Class B Common Stock held by Trust K represents approximately 91.5% of the outstanding Class B shares; therefore, Trust K is the controlling shareholder of the Company.Board.

Board Leadership and Governance Structure

The Company’sBoard is responsible for establishing and maintaining the most effective leadership is vested in astructure for the Company. At the present time, the Board has determined that the roles of the Chairman of the Board of Directors and the Chief Executive Officer (“CEO”), subjectshould be separate, with the Chairman an independent director, because that structure affords independent Board leadership and allows the Chief Executive Officer to concentrate on the overall authorityCompany’s business. Donald R. Parfet serves as Chairman of the Board.Board and Peter W. Quigley serves as Chief Executive Officer.

The Chairman of the Board’s duties include consulting with our Chief Executive Officer, reviewing the agendas for Board meetings, presiding over meetings of the Board and, together with our Chief Executive Officer, presiding over meetings of shareholders.stockholders. The Chairman of the Board’s duties also include serving as liaison among the Chief Executive Officer and the independent Directors,directors, establishing the schedule for Board meetings (in consultation with the Chief Executive Officer), developing and approving agendas for Board meetings, approving the information sent to the Board for meetings, establishing the schedule and agendas for and to presidepresiding over meetings of the independent Directorsdirectors in executive session, and to provideproviding feedback to the Chief Executive Officer on those executive sessions, and facilitating discussions among independent Directorsdirectors on key issues outside of Board meetings,meetings.

In the event that the Chairman of the Board is not an independent director, the Company’s Corporate Governance Principles provide that the independent directors will elect one of their number to serve as Lead Director and being available for consultation withfulfill many of the Chief Executive Officer.Chairman of the Board’s current responsibilities.

The Chief Executive Officer is responsible for managing the business and affairs of the Company, subject to the oversight of the Board. The Chief Executive Officer’s duties include leading the management team, representing the Company externally, consulting with the Chairman of the Board about developments in the Company, and communicating with all Directorsdirectors about key issues outside of Board meetings.

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Corporate Governance

 

  19LOGO


Corporate Governance

Board of Directors

Majority Independent

Independent Chairman of the Board: Donald R. ParfetBoard

Audit Committee  Compensation Committee  

Governance and Nominating   

Committee   

All Independent  All Independent  Nominating Committee

Majority Independent   

(All Independent in May 2020)   

  Majority Independent

Committees of the Board

The full text of our Board’s Corporate Governance Principles and the charters of the Board’sBoard has established three standing committees, which are thecommittees: an Audit Committee, a Compensation Committee, and a Corporate Governance and Nominating Committee, areCommittee. Each committee functions under a written charter adopted by the Board, which is available on the Company’s website atkellyservices.com.kellyservices.com or to any stockholder who requests a copy. The following table sets forth the Board committeescurrent members, responsibilities, and the members of each committee.

   

Audit

  

Compensation

  

Governance and
Nominating

Donald R. Parfet * (Chairman)      
George S. Corona      
Carol M. Adderley      Vice Chair
Gerald S. Adolph *      
Robert S. Cubbin*    Chair  
Jane E. Dutton *      Chair
Terrence B. Larkin *  Vice Chair    
Leslie A. Murphy *  Chair  Vice Chair  
Takao Wada      
Number of Meetings Held in Fiscal Year 2018  5  5  4
* Independent Director      

Directors are expected to attend the Annual Meeting of the Shareholders, all Board meetings, and all meetings of the committees on which they individually serve. The Board held seven meetings during 2018. Eight of the nine Directors then in office attended the 2018 Annual Meeting of Shareholders. Director attendance averaged 92% of the aggregate number of meetings each of the Board of Directors and thethese committees on which they served during 2018. Hirotoshi Takahashi, the Deputy Vice President and Chief Operating Officer of PERSOL HOLDINGS CO., LTD. (“Persol”), who residesheld in Japan, attended fewer than 75% of the aggregate number of meetings of the Board of Directors during 2018. He did not serve on any Board committee. Mr. Takahashi will complete his service as a director as of the date of the 2019 Annual Meeting. Mr. Wada has been nominated for election as a director at the 2019 Annual Meeting as the representative of Persol. The independent Directors met in executive sessions at which only they were present at least six times during 2018.

Audit Committee

The Audit Committee is composed of G.S. Adolph, R.S. Cubbin, T.B. Larkin (Vice Chair), L.A. Murphy (Chair), and D.R. Parfet, all of whom are independent Directors. The Audit Committee held five meetings in 2018. The Audit Committee’s purpose is to oversee the accounting and financial reporting processes of the Company and the audits of the financial statements of the Company. The Audit Committee’s responsibilities are detailed in its charter and include: monitoring the integrity of the Company’s financial statements, accounting and financial reporting processes, and financial statement audits; the qualifications, independence, and performance of the Company’s independent registered public accounting firm; the qualifications and performance of the Company’s Internal Audit group; the Company’s compliance with legal and regulatory requirements; and the Company’s Enterprise Risk Management program that includes systems of disclosure controls and procedures, internal controls over financial reporting, and compliance with ethical standards adopted by the Company.

The Audit Committee approves (or ratifies fee adjustments onpre-approved services approved under authority delegated to the Chief Financial Officer (“CFO”)) all audit, audit-related, internal control-related, tax, and permittednon-auditshown below.

 

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Audit Committee

Members: All Independent

Leslie A. Murphy (Chair)

Terrence B. Larkin

Gerald S. Adolph

Robert S. Cubbin

Meetings in 2019: 7

The Board has unanimously determined that each member of the Audit Committee meets Nasdaq’s “financial sophistication” requirements and that Mr. Cubbin, Mr. Larkin, and Ms. Murphy each has the financial education and experience to qualify as an “Audit Committee financial expert” within the meaning of SEC regulations.

Key Responsibilities:

•  Oversees and reports to the Board with respect to the quality and integrity of the Company’s financial statements, accounting, and financial reporting processes, and audits of the financial statements and internal controls over financial reporting

•  Appoints, compensates, and evaluates the qualifications, independence, and performance of the independent auditor

•  Oversees the performance of the internal audit function

•  Oversees the Company’s Enterprise Risk Management Program

•  Monitors the Company’s compliance with legal and regulatory requirements

•  Reviews and approves related party transactions

•  Serves as the Company’s Qualified Legal Compliance Committee

Compensation Committee

Members: All Independent

Robert S. Cubbin (Chair)

Leslie A. Murphy

Gerald S. Adolph

Jane E. Dutton

Terrence B. Larkin

Meetings in 2019: 6

During 2019, none of the Company’s executive officers served on the Board of Directors of any entities whose directors or officers served on the Company’s Compensation Committee. No current or past executive officers of the Company or its subsidiaries serve on the Compensation Committee.

Key Responsibilities:

•  Develops the Company’s compensation philosophy

•  Designs and administers the Company’s executive compensation programs and policies that are aligned with business and compensation objectives

•  Determines and approves the annual compensation of the CEO, all senior officers, and Section 16 officers

•  Reviews stock ownership requirements for Senior Officers and compliance with the guidelines

•  Reviews and makes recommendations to the Board concerning director compensation

•  Reviews and advises the Board concerning CEO and senior officer succession planning

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Corporate Governance

 

services of the independent registered public accounting firm prior to engagement. The Audit Committee also serves as the Company’s Qualified Legal Compliance Committee.

The Board has unanimously determined that each member of the Audit Committee meets the “financial sophistication” requirements under current Nasdaq Global Market listing standards and that R.S. Cubbin, T.B. Larkin, L.A. Murphy and D.R. Parfet each have the financial education and experience to qualify as an “Audit Committee financial expert” within the meaning of SEC regulations.

Compensation Committee

The Compensation Committee’s current members are G.S. Adolph, R.S. Cubbin (Chair), J.E. Dutton, T.B. Larkin, L.A. Murphy (Vice Chair), and D.R. Parfet, all of whom are independent Directors. The Compensation Committee is charged with developing the Company’s compensation philosophy and establishing and monitoring compensation programs for all employees. The Compensation Committee held five meetings in 2018.

The Compensation Committee determines the compensation of the CEO and, taking into account the CEO’s recommendations, determines the compensation for all Senior Officers, which includes officers as defined in Section 16a- 1(f) of the Securities Exchange Act of 1934 (the “Exchange Act”). The Compensation Committee is responsible for the administration of base salaries, short-term incentive awards under the Company’s Short-Term Incentive Plan (“STIP”), and long-term incentive awards under the Company’s Equity Incentive Plan (“EIP”) for Senior Officers. Our twelve current Senior Officers, a group that includes our Executive Officers, are listed under Kelly Leadership on the Company’s website atkellyservices.com. The authority of the Compensation Committee is detailed in its charter.

To assist the Compensation Committee in making compensation recommendations for Senior Officers, the Company’s Executive Compensation group provides the Compensation Committee with historical, survey, and benchmark compensation data. The Compensation Committee also relies on the CEO and the other Executive Officers to provide performance evaluations and compensation recommendations to assist in its decisions regarding the total compensation of Senior Officers. The Compensation Committee has delegated to the CEO the authority to approve salary recommendations and incentive awards to the Company’s Officers below the Senior Officer group who are not subject to Section 16 of the Exchange Act.

The Compensation Committee has the authority to retain independent consultants. Retained consultants report directly to the Compensation Committee, which determines the consultants’ scope of work and fees. In 2018, the Compensation Committee retained Pay Governance LLC (“Pay Governance”) to provide assistance with the review of Executive and Director compensation. The Compensation Committee conducted an assessment of Pay Governance’s independence using factors established by the SEC and Nasdaq Global Market, and affirmed the independence of Pay Governance.

Compensation Committee Interlocks and Insider Participation

During 2018, none of the Company’s Executive Officers served on the Board of Directors of any entities whose

Directors or Officers served on the Company’s Compensation Committee. No current or past Executive Officers of the

Company or its subsidiaries serve on the Compensation Committee.

Corporate Governance and Nominating Committee

The Corporate Governance and Nominating Committee, whose current members are C.M. Adderley (Vice Chair), G.S. Adolph, R.S. Cubbin, J.E. Dutton (Chair), and D.R. Parfet, held four meetings during 2018. The Corporate Governance and Nominating Committee’s responsibilities include: assisting the Board of Directors in identifying individuals qualified to become Directors; recommending to the Board the nominees for the next Annual Meeting of Shareholders or to otherwise fill vacancies and newly created directorships; overseeing the composition, organization, and governance of the Board and its committees; overseeing an annual evaluation of Board and committee effectiveness; developing and overseeing compliance with the Board’s Corporate Governance Principles; and advising and making recommendations to the Board with respect to corporate governance matters.
Corporate Governance and Nominating Committee

Members: Majority Independent*

Jane E. Dutton (Chair)

Carol M. Adderley

Gerald S. Adolph

Robert S. Cubbin

Meetings in 2019: 4

*  The Committee will become fully independent following the Annual Meeting.

Key Responsibilities:

•  Identifies and recommends to the Board, nominees to serve on the Board

•  Monitors the independence of directors of the Board and Board Committees

•  Oversees the Board and Board Committees annual evaluation process

•  Develops and oversees compliance with the Company’s Corporate Governance Principles

•  Reviews and makes recommendations to the Board with respect to corporate governance matters generally

•  Reviews and reports to the Board concerning the development of the Company’s Corporate Sustainability Strategy

Risk Governance and Oversight

While management is responsible for managing risk, one of the Board’simportant functions of the Board and its committees’ important functionscommittees is oversight responsibilities forof risk management. This includes consideration of strategic issues and risks to the Company as well as management’s actions to address and mitigate those risks. Risk is inherent in business, and the Board’s oversight, assessment, and decisions regarding risks occur in conjunction with the other activities of the Board and its committees.

Risk Governance and Oversight Responsibilities

LOGOBoard of Directors

Corporate Governance

Risk Governance and Oversight Responsibilities

Board of Directors

Oversees consideration of strategic issues and risks to the Company as well as management’s actions to address and mitigate those risks. The Board is kept apprised of its committees’ risk oversight activities through reports from the committee chairs to the full Board presented at regular Board meetings. Focuses on risk management strategy and risks of greatest significance, and seeks to ensure that risks assumed by the Company are consistent with the Company’s risk tolerance and risk appetite. Risk oversight is also addressed as part of the full Board’s regular oversight of strategic planning.

 

Audit Committee

  

Compensation Committee

  

Corporate Governance and

Nominating Committee

•  Plays a key role in the Board’s risk oversight process, particularly with respect to risks that could have a financial impact, such as financial reporting and disclosure, accounting practices, internal controls, legal matters,conflicts of interest, and compliance with legal and regulatory requirements.

Responsible for overseeing the Company’s risk assessment and enterprise risk management processes.

Reviews all quarterly and annual reports, including any disclosure of risk factors affecting our business.

Receives quarterly updates on the Company’s proactive approach to cyber security from the Information Technology and Internal Audit groups.

Oversees the performance of the Company’s Internal Audit function.

Monitors the qualifications and independence of the Company’s independent auditors.

  

•  Oversees our compensation plans, policies, and practices to ensure alignment with our Executive Compensation Risk Assessment Framework.

•  Manages risk associated with governance issues, such as the independence of the Board and its Committees, Board and Committee effectiveness and organization, corporate governance, and director succession planning.

•  Responsible for overseeing the Company’s risk assessment and enterprise risk management processes.

•  Responsible for reviewing the Company’s compensation program risk assessment for employee compensation programs and reporting to the Board any compensation program that is reasonably likely to have a material adverse effect on the Company.

•  Maintains corporate governance principles and procedures designed to assure compliance with all applicable legal and regulatory requirements and governance standards and the Company’s Code of Conduct and Insider Trading Policy.

 

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                         Corporate Governance

Audit Committee

Compensation Committee

Corporate Governance and

Nominating Committee

•  Reviews all quarterly and annual reports, including any disclosure of risk factors affecting our business.

•  Together with the compensation committee’s independent consultant, provides input to management in conjunction with their annual assessment of potential risks that may be created by our compensation plans, policies and practices.

•  Reviews the skills and experience of the Board and its committees on a regular basis, and as needed for potential candidates to serve on the Board, to ensure the diversity and relevant experience necessary for an effective Board.

•  Receives quarterly updates on the Company’s proactive approach to cyber security from the Information Technology and Internal Audit groups.

•  Sets performance goals under our annual and long-term incentive plans that provide an appropriate balance between the achievement of both short and long-term performance objectives, with emphasis on managing the sustainability of the business and mitigation of risk.

  

Manages risk associated with governance issues, such as the independence of the Board and its Committees, Board and Committee effectiveness and organization, corporate governance, and director succession planning.

Maintains corporate governance principles and procedures designed to assure compliance with all applicable legal and regulatory requirements and governance standards and the Company’s Code of Conduct and Insider Trading Policy.

Reviews the skills and experience of the Board and its committees on a regular basis, and as needed for potential candidates to serve on the Board, to ensure the diversity and relevant experience necessary for an effective Board.

•  Evaluates annually the independence of each director under the independence requirements of Nasdaq and applicable SEC regulations.

•  Oversees the performance of the Company’s Internal Audit function.

•  Oversees the orientation and education of Directorsdirectors to ensure clear understanding of their Board responsibilities and the Corporate Governance Principles, Code of Business Conduct and Ethics, and the Insider Trading Policy.

Management
While

•  Monitors the Audit Committee has responsibility for the oversightqualifications, performance, and independence of the Company’s risk assessment and risk management processes, it is the duty of the Company’s management to assess and manage critical risks, including the execution of its Enterprise Risk Management program (“ERM”). The Company’s risk-related departments and functions are under the direction of the Vice President and Chief Risk, Compliance, and Privacy Officer (“Chief Risk Officer”). With respect to the risk assessment of the Company’s compensation programs, management is responsible for the framework and approach as outlined below under, “Risk Assessment of Compensation Programs”.independent auditors.

Management

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Corporate Governance

Management assesses and manages critical risks, including the execution of the Company’s Enterprise Risk Management (“ERM”) program. The Company’s risk-related departments and functions are under the direction of the Vice President and Chief Risk, Compliance, and Privacy Officer (“Chief Risk Officer”). With respect to the risk assessment of the Company’s compensation programs, management is responsible for the framework and approach as outlined below under, “Risk Assessment of Compensation Programs.”

Enterprise Risk Management (“ERM”) Program

The Company’s ERM program serves as the primary means of identifying and managing the Company’s key risks. The Company’s ERM team has, among other activities, performed assessments of risks to the Company, participated in the development and execution of mitigation programs for critical risks, facilitated the establishment of a corporate risk appetite and tolerance statement, inclusive of an oversight and monitoring mechanism, established a privacy governance function, and assisted in the integration of risk concepts within the Company’s strategic planning process.

The ERM team reports its findings to the Audit Committee on a quarterly basis, providing both written reports and periodicin-person presentations. Its current activities remain focused on mitigation and oversight of specific risk exposures, analysis of the breadth and effectiveness of existing risk management practices, and maturation of measurement and monitoring practices concerning high-priority strategic and operational risks. Current areas of particular emphasis include cyber security, data privacy, wage-hour risk management, and improvements to the Company’s compliance governance and incident reporting practices. The Company’s Information Technology and Internal Audit groups provide regular quarterly updates to the Audit Committee with respect to the Company’s proactive approach to cyber security. Controls are reviewed for operational effectiveness and to provide reasonable assurance that: business risk is managed and assets are safeguarded; security of information, processing infrastructure, and applications are maintained; and all risks are mitigated to the extent practicable.

In addition to the reports submitted quarterly by the Company’s Chief Risk Officer, the Vice President of Internal Audit independently assesses the Company’s risk management process and separately reports on the effectiveness of the Company’s risk identification, prioritization, and mitigation processes to the Audit Committee.

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                         Corporate Governance

Risk Assessment of Employee Compensation Programs

Annually, at its February meeting, the Compensation Committee reviews management’s Compensation Program Risk Assessment Report. The report is prepared by the Company’s Executive Compensation and Human Resources groups in collaboration withand is reviewed by the Company’s Internal Audit Department.Chief Risk Officer. The Company’s Executive Compensation Program Risk Assessment Framework is reviewed and updated as needed to ensure a robust and comprehensive assessment process. In addition, the ConsultantBoard’s independent compensation consultant reviewed the assessment prepared for the executive compensation section of the report.

The Company’s Executive Compensation Program Risk Assessment

Framework takes into consideration the following guiding factors:

 

Short- and long-term incentive performance measures and equity award types do not encourage excessive risk-taking

 

A balanced structure with a mix of compensation that includes an appropriate mix of fixed and variable cash and equity; and, for variable compensation, a balance of short- and long-term incentive opportunities

 

Performance criteria and corresponding objectives include a balance of performance and the quality of such performance; include the appropriate use oftop-line vs. bottom-line metrics; and use annual and long-term measures that complement each other

 

Plans are well-designed and do not include steep payout curves, uncapped incentive payouts, and misaligned payout timing

 

Incentive plans are tested for multiple scenarios under realistic assumptions to ensure that potential payouts are reasonable relative to results

 

A thorough and qualitative assessment of how results were achieved, and the quality and sustainability of the results is conducted

 

Validation of the relationship between performance and incentive plan payouts to ensure it falls within the range of competitive practices determined by comparison with a representative peer group and general industry

 

Implementation of risk-mitigating features such as a clawback policy that applies in certain circumstances involving the restatement of financial results and a policy that requires a portion of the shares received from incentive award payouts to be retained by the participants through ownership/retention approaches

 

Incentive plan governance includes involvement at a variety of levels from the Compensation Committee to various corporate functions including Corporate Governance, Executive Compensation, Finance, HR, Legal, and the Board’s outside consultant, Pay Governance

 

Potential risk is discussed with the Compensation Committee, recorded in Committee minutes, and discussed in the Compensation Discussion and Analysis section of the Company’s Annual Proxy Statement

To assess the risk of employee compensation programs below the executive level, the Company’s Human Resources group has implemented a Governance Committee to review and approve plan design and address any significant issues that arise. The Governance Committee utilizes its Global Incentive Plan Design and Risk Mitigation Framework to consider links to strategy and any risks associated with the design of each incentive plan. The risks associated with each of the following elements of the design and implementation of an incentive plan are considered, as well as the steps in place to mitigate risk and ensure alignment with the Company’s strategic plan:

 

Linkage of incentive measures with business objectives, analysis of total compensation market data, determination of design elements/payout threshold levels, potential range of payouts, and timely and accurate tracking of performance data;

 

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Corporate Governance

Modeling, approval, and communication of incentive plans;

 

Calculation, audit, approval, and communication of incentive payments; and

 

Annual plan reviews to ensure planned design updates align with business goals and budgets, and do not present a material risk to the Company.

After due consideration of management’s 20182019 Compensation Program Risk Assessment Report, the Compensation Committee concluded that the Company’s compensation programs do not create a reasonable likelihood of a material adverse effect on the Company.

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                         Corporate Governance

Director Attendance

Directors are expected to attend the Annual Meeting of the Stockholders, all Board meetings, and all meetings of the committees on which they individually serve. The Board held nine meetings during 2019. All directors then in office attended the 2019 Annual Meeting of Stockholders. Director attendance averaged 96% of the aggregate number of meetings of the Board of Directors and the committees on which they served during 2019. Mr. Wada’s attendance averaged 86% of the aggregate number of meeting of the Board of Directors on which he served during 2019. The independent directors met in executive sessions at which only they were present at least six times during 2019.

Size of the Board

Under the Company’s Amended and Restated Bylaws (the “Bylaws”), the number of directors constituting the Board may be fixed by the Board within the range of five to eleven directors. The size of the Board should not exceed a number that, as determined by the Board, will permit it to function efficiently in discharging its duties.

Director Tenure

The Board does not have term or age limits. The Board believes that the perceived value of such limits is outweighed by the contributions of directors who have been able to develop, over a period of time, increasing insight into the Company’s operations and strategic direction and, therefore, provide an increasing contribution to the effectiveness of the Board as a whole.

Director Service on Outside Public Company Boards

While there is no specified limit on the number of other public company boards on which a director may serve, the number of board memberships is a consideration, along with any other time commitments a director or nominee may have, in determining his or her ability to serve effectively. Directors must be willing and able to devote sufficient time to carrying out their duties and responsibilities effectively and have an intention to serve an appropriate length of time in order to make a meaningful contribution to the Board and the Company. A director should engage in discussion with the Chair of the Corporate Governance and Nominating Committee prior to accepting an invitation to serve on an additional public company board or accepting an invitation to chair a committee of a public company board on which he or she currently serves.

Director Orientation and Continuing Education

Management, working with the Corporate Governance and Nominating Committee, provides an orientation program for new directors. The program addresses the Company’s business, history, vision, strategic direction, competitive landscape, core values, ethics, corporate governance practices, financial matters, key policies, and senior leadership. The program is conducted by means of, as appropriate, written materials, briefings by the senior management, and visits to Company facilities. Directors are also encouraged to participate in continuing director education programs that include presentations on business, financial, accounting, legal, and other subjects relevant to the Company’s business. Reasonable costs and expenses incurred for continuing education are reimbursed by the Company.

Board and Committee Evaluation

Annually, theThe Corporate Governance and Nominating Committee organizes and oversees the Board’s and Committees’an annual evaluation processes and reports results to the Board. The Board and each Committee conduct an evaluation of their respective performance through the use of a questionnaire, sharing of a summary of results and subsequent discussions, the purpose of which is to increase the effectiveness of the committees and the Board as a whole. The process includes an assessment ofby the Board and each Committee’s effectiveness and independence, access to and reviewits committees of information from management, responsiveness to shareholder concerns, maintenance of standards of business conduct and ethics, and relationship with management.their performance. The evaluation is intended to facilitate an examination and discussion by the entire Board and each Committee of its effectiveness as a group in fulfilling its charter requirements and other responsibilities. Some ofresponsibilities, its performance as measured against the Company’s Corporate Governance Principles, and areas reviewed as part offor improvement. From time to time the evaluation include: Director obligations, roles and responsibilities, Board member qualifications, Committee member qualifications, Board structure, Committee structure, corporate governance, organization performance, culture and ethics, and educational opportunities. The Company’s Corporate Secretary aggregates and summarizes the Directors’ responses to the questionnaires, highlighting comments. Responses are not attributed to specific Board members in order to promote candor. Summaries of the questionnaire responses are shared with Board members to inform their review and discussions. With the goal of encouraging continuous improvement, in 2018 a tool was provided and time was set aside during each committee’s executive session to facilitate discussion and actionable feedback about potential opportunities to improve performance. Past evaluations have resulted in the Committee revising its criteria for Director candidates, extending the length of various meetings to ensure sufficient discussion time, holding more frequent executive sessions, discussion of potential future Committee participation, establishment of the roles of Committee Vice Chairs, and Committee Chair succession.may also include individual director assessments.

Code of Business Conduct and Ethics

The Board has adopted a Code of Business Conduct and Ethics (the “Code of Conduct”) that applies to all Directors, Officers,directors, officers, and employees to help them recognize and deal with ethical issues, deter wrongdoing, provide mechanisms to report dishonest or unethicalany concerns, promote honest and ethical conduct, provide full, fair and timely disclosure, comply with applicable law and regulations, and help foster a culture of honesty and accountability. The Code of Conduct addresses conflicts of interest; anti-bribery/anti-corruption; insider trading; corporate opportunities; confidentiality and privacy; external communications; protection and proper use of assets; fair dealing; contract management; acceptable behavior in the workplace; corporate sustainability; compliance with laws, rules and regulations; Company policies; risk tolerance; anti-human trafficking;trafficking and slavery; seeking advice and reporting dishonest or unethical behavior; andconcerns; outside activities; political contributions; public company reporting requirements.requirements; and other policies. The Code of Conduct includes an enforcement mechanism.

The full text of the Code of Conduct is posted on the Company’s website atkellyservices.com. This information is available in print to any shareholderstockholder who requests it from the Company’s Investor Relations Department.department. The Company will disclose future amendments to the Code of Conduct for its Directorsdirectors and Executive Officersexecutive officers on its website or by filing a current report on Form8-K within four business days following the date of amendment, or such earlier period as may be prescribed by Nasdaq or the SEC.

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                         Corporate Governance

Related Person Transactions and Certain Relationships

Pursuant to the Company’s Code of Conduct, any situation that involves, or may reasonably be expected to involve, a conflict of interest with the Company must be disclosed immediately to the Vice President of Internal Audit or to the General Counsel. In addition, Directorsdirectors and Executive Officersexecutive officers are required to complete an annual questionnaire that solicits information regarding any transactions or relationships between themselves or their immediate family members and the Company of the types described in Item 404(a) of SEC RegulationS-K (“Related Party Transactions”). Directors and Executive Officersexecutive officers must seek a determination and obtain prior authorization or approval of any potential conflict of interest (including any Related Party Transaction) from the independent Audit Committee. The Audit Committee, pursuant to its charter, is tasked, among other things, with the responsibility to review Related Party Transactions and other conflicts of interest involving Directorsdirectors and Executiveexecutive and Senior Officers.senior officers. The Company maintains a formal written policy addressing the reporting, review, and approval or ratification of transactions with related persons.

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Corporate Governance

During 2018, Mr. Adderley, the former Chairman of our Board of Directors and controlling shareholder, received compensation from the Company, as described below under “Director Compensation,” which was approved by the independent Compensation Committee. Mr. Takahashi,Wada, a Directordirector of the Company whose term expires prior toas of the date of the Company’s 20192020 Annual Meeting, served as the designated representative of Persol, which owns 4.4% of the Company’s Class A Common Stock, and with which the Company has a strategic alliance, as described in the Company’s Annual Report on Form10-K for the periodfiscal year ended December 30, 2018.29, 2019. Mr. TakahashiWada received no compensation for his service as a Director.

Corporate Sustainability

Since our founding in 1946, Kelly has embodied the true spirit of corporate sustainability, and we are committed to the highest standards of corporate citizenship. Our culture and values are rooted in service, integrity, and taking personal responsibility for our actions, outcomes, and reputation. As a leading global workforce solutions provider, we connect people with employment opportunities and make a difference in the communities in which we live and work. Given the worldwide span of our workers, clients, suppliers, and partners, we recognize the global reach of our business practices and our public accountability.

Beginning in 2017, Kelly has embarked on a transformation of its social responsibility program and proposed a Corporate Sustainability strategy, focused on six pillars of development.director.

 

Corporate Sustainability Program
Employees and People  We take seriously our responsibilities to protect, support, and prepare workers for successful careers, and to advocate on their behalf.
Ethics25  Kelly is committed to doing the right thing, conducting ourselves in a legal, ethical, and trustworthy manner, upholding our regulatory obligations, and complying with both the letter and spirit of our business policies.
EngagementKelly partners with organizations in the communities where we live and work to improve lives and society as a whole – by engaging in activities such as community service, social investment and support for small, minority-owned, and women-owned businesses as well as disadvantaged business enterprises.
Occupational Health, Safety, and EnvironmentKelly recognizes a shared responsibility to protect our planet. We strive to have zero accidents and occupational hazards, and our intention is to create and maintain environments with safe working conditions.
Supply Chain and Customer RelationsBy being part of the value chain of thousands of companies worldwide, Kelly recognizes the importance of promoting and replicating our corporate values in our supply chain. Therefore, we value our customer and supplier relationships and work towards building strong relationships and advocates for life.
Communication, Evaluation, and ReportingKelly, in its interest to be accountable and responsible for its actions and reputation, is committed to continual communications with its interest groups. In 2018, Kelly adopted GRI Standards methodology for progress reporting on sustainability performance.LOGO

We believe Kelly has a responsibility to do the right thing and we welcome the opportunity to make a difference. For more information, visit our website,www.kellyservices.com, to read more about our corporate sustainability strategy.


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Director Compensation

 

DIRECTOR COMPENSATION

Our approach to director compensation is to appropriately compensate ournon-employee Directorsdirectors for the time, expertise, and effort required to serve as a director of a large, complex global company and to align the interests of directors with those of shareholders.stockholders. Compensation levels for ournon-employee Directorsdirectors are periodically reviewed for market competitiveness. Compensation payments are made after thenon-employee Directorsdirectors are elected by shareholdersstockholders at the annual meeting.Annual Meeting.Non-employee Directorsdirectors who begin their Board or committee chair service other than at the annual meeting of shareholdersAnnual Meeting receive a prorated amount of annual compensation.

Director Compensation Design

InThe Compensation Committee typically reviewsnon-employee director compensation in alternating years.In 2018, the Compensation Committee engaged its independent compensation consultant, Pay Governance, to evaluate itsnon-employee Director compensation, which was last increased in 2017. Prior to the 2017 increase, Director compensation had remained constant since 2012, preceded by three years of reduced compensation due to economic and business conditions. At the time of the 2017 increase, a conservative adjustment was made with agreement from the Committee to review again in 2018.director compensation. Pay Governance conducted a comprehensive review of the most recent proxy filings of the Company’s peer group and general industry to assess the competitiveness of the Company’snon-employee Directordirector compensation. The Committee determined that basedBased on the results of the market analysis,review, the Committee approved an increase in the value of the equity portion of the annual retainer of $30,000, from $80,000 to $110,000, was warranted.in 2018. No other changes were made tonon-employee director compensation in 2019. The compensation of ournon-employee directors will next be reviewed in 2020, with the cash portionassistance of the annual base retainer or the additional retainers (for Lead Director and Committee Chairs).Pay Governance. The following table illustrates our 20182019non-employee Directordirector compensation:

 

           Board Leadership Positions - Additional Retainer 
           (Lead Director and Committee Chairs) 
                       Corporate 
                       Governance 
       Chairman               & 
       of the   Lead   Audit   Compensation   Nominating 

Annual Base Retainer

      Board   Director   Committee   Committee   Committee 

Cash

  $100,000   $150,000   $20,000   $20,000   $15,000   $10,000 

Equity (Kelly Class A Stock)

  $110,000   $165,000    —      —      —      —   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

TOTAL

  $210,000   $315,000   $20,000   $20,000   $15,000   $10,000 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

As noted above, the increase in the equity portion of the annual base retainer resulted in the total annual base retainer fornon-employee Directors (other than Mr. Takahashi, who received no compensation for his service as a Director) increasing from $180,000 to $210,000. The additional retainers associated with Board leadership positions were $40,000 for the Lead Director, $20,000 for the Chair of the Audit Committee, $15,000 for the Chair of the Compensation Committee and $10,000 for the Chair of the Corporate Governance and Nominating Committee. The Committee believes the annual base retainer and additional Board leadership retainers to be at market competitive levels.

   Annual Base Retainer   Board Leadership Positions -
Additional Retainer (Committee Chairs)
 
   Non-Employee
Directors
   Chairman of
the Board
   Audit
Committee
   Compensation
Committee
   Corporate
Governance &
Nominating
Committee
 

Cash

  $100,000   $150,000   $20,000   $15,000   $10,000 

Equity (Kelly Class A Stock - $ Value)

  $110,000   $165,000    —      —      —   

TOTAL

  $210,000   $315,000   $20,000   $15,000   $10,000 

Under the Company’s amended and restated Equity Incentive Plan (“EIP”), the Board of Directors is required to periodically determine the percentage of the base retainer that will be issued tonon-employee Directorsdirectors in shares of Class A common stock.Common Stock. The Compensation Committee and Board of Directors have approved fixing the portion of the annual base retainer that is paid in cash at $100,000, and the portion paid in equity at $110,000.

Chairman$110,000 (cash portion of the Board Transition

Prior to the retirement$150,000 and equity portion of Terence E. Adderley as Chairman of the Board in September 2018, the office of the Chairman was anon-officer employee position. Effective May 2018, annual compensation$160,000 for the role of Chairman of the Board was established at 150% of the annual base retainer payable tonon-employee directors, inclusive of the cost ofbenefits-in-kind provided to Mr. Adderley as disclosed in footnote (3) below, with the remaining amount payable to him in cash. During the period prior to his retirement, the Company also furnished administrative staff support to Mr. Adderley related to his duties as Chairman of the Board.

Following Mr. Adderley’s retirement in September 2018, Donald R. Parfet, who was then serving as independent Lead Director, was elected as the Chairman of the Board. Upon Mr. Parfet’s election, the office of the Chairman of the Board became anon-employee Director position. Mr. Parfet’s director compensation waspro-rated during 2018 to reflect his change in Board leadership positions in September 2018, taking into consideration the initial portion of the year he served as Lead Director and the balance of the year during which he served as Chairman of the Board. Mr. Parfet’s total director compensation for 2018 was $292,000.

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Director Compensation

Board).

Stock Ownership Requirements

Following a review of current market practices, the Committee approved updated stock ownership requirements fornon-employee Directors in 2018.Non-employee Directorsdirectors are subject to a stock ownership requirement that is a minimum fair market value of four times the value of the cash portion of the annual retainer (which currently equates to $400,000).

Non-Employee Directors Deferred Compensation Plan

The Company has established theNon-Employee Directors Deferred Compensation Plan (“DDCP”), which providesnon-employee Directorsdirectors with the opportunity to defer all or a portion of all fees payable to them, pursuant to a valid deferral election. The DDCP is anon-qualified plan that allows for the deferral of all or a portion of annual cash payments to a notional account with investment fund choices that mirror those provided to participants in the Company’s Management Retirement Plan (“MRP”). In addition to those fund choices the Plan also includes the option to defer annual cash payments into Company common stock units.Non-employee Directorsdirectors may also elect to defer all or a portion of their annual stock retainer into Company common stock units. Participants may elect to receive distributions from their DDCP account at the time they cease to be a Directordirector of the Company or at a future date that is between one and ten years following the date they cease to be a Directordirector of the Company.Non-employee Directorsdirectors can elect to have distributions from the DDCP made in either a lump sum or in annual installment payments made over atwo-to-ten-year period.

The following table sets forth the compensation paid during 20182019 to the Directors other thanCompany’snon-employee directors. Mr. Corona, who receivesQuigley received no compensation for his services as a Directordirector in 2019, for the period of time he served as our President and whoseChief Executive Officer. Mr. Quigley’s compensation as our President and Chief Executive Officer is disclosed in the Compensation Discussion & Analysis section of this Proxy Statement.

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                         Director Compensation

20182019 Director Compensation

 

Name

  Fees Earned or
Paid in Cash (1)
   Stock
Awards (2)
   Option
Awards
   Non-Equity
Incentive Plan
Compensation
   Change in
Pension Value
and Nonqualified
Deferred
Compensation
Earnings
   All Other
Compensation
   Total 

T.E. Adderley

   —      —      —      —      —     $497,277   $497,277(3)  

C.M. Adderley

  $100,000   $110,000    —      —     ($9,004   —     $200,996 

G.S. Adolph

  $100,000   $110,000    —      —      —      —     $210,000 

R.S. Cubbin

  $115,000   $110,000    —      —     ($96,147   —     $128,853 

J.E. Dutton

  $110,000   $110,000    —      —     ($68,060   —     $151,940 

T.B. Larkin

  $100,000   $110,000    —      —      —      —     $210,000 

L.A. Murphy

  $120,000   $110,000    —      —     ($36,018   —     $193,982 

D.R. Parfet

  $182,000   $110,000    —      —      —      —     $292,000 

H. Takahashi(4)

   —      —      —      —      —      —      —   

Name

  Fees Earned
or Paid in
Cash(1)
   Stock
Awards(2)
   Option
Awards
   Non-Equity
Incentive Plan
Compensation
   Change in Pension
Value and
Nonqualified
Deferred
Compensation
Earnings
  All Other
Compensation
   Total 

Carol M. Adderley

  $100,000   $110,000    —      —     ($340  —     $209,660 

Gerald S. Adolph

  $100,000   $110,000    —      —     ($10,006  —     $199,994 

George S. Corona(3)

   —      —      —      —      —     —      —   

Robert S. Cubbin

  $115,000   $110,000    —      —     $16,012   —     $241,012 

Jane E. Dutton

  $110,000   $110,000    —      —     $75,470   —     $295,470 

Terrence B. Larkin

  $100,000   $110,000    —      —      —     —     $210,000 

Leslie A. Murphy

  $120,000   $110,000    —      —     ($1,359  —     $228,641 

Donald R. Parfet

  $150,000   $165,000    —      —      —     —     $315,000 

Takao Wada(4)

   —      —      —      —      —     —      —   

 

(1)

TwoOne of our directors deferred the following amounts from their 2018her 2019 cash retainer fee: Mr. Cubbin - $115,000; and Ms. Dutton - $110,000.

(2)

Represents the aggregate fair market value of grants awarded on May 9, 2018.8, 2019. Each Directordirector received a grant of 3,5774,385 shares of the Company’s Class A common stockCommon Stock having a fair market value of $30.75$25.08 per share. Ms. Adderley deferred 25% of her 20182019 annual stock grant into deferred common stock units. Each of Mr. Adolph, Mr. Cubbin, deferred 100% of his 2018 annual stock grant into deferred common stock units. Ms. Dutton, deferred 100% of her 2018 annual stock grant into deferred common stock units; and Ms. Murphy deferred 100% of her 2018their 2019 annual stock grant into deferred common stock units.

(3)

Mr. Adderley retiredCorona did not receive compensation as Chairmana director in 2019. His compensation as President and CEO for the first nine months of 2019 and as anon-executive employee for the Board effective September 17, 2018. Prior to his retirement, as an employee, Mr. Adderley was eligible to participatelast three months of 2019 is disclosed in the Company’s benefit plansCompensation Discussion and Management Retirement Plan. Other compensation includes base salary of $442,910, employer provided life insurance in the amount of $8,509, the incremental cost to the Company for personal use of airplane totaling $45,370, and a Medicare taxgross-up on the Company’s contributions to the Management Retirement Plan in the amount of $488. Mr. Adderley was not eligible to participate in the Company’s Short-Term Incentive Plan or Equity Incentive Plan.Analysis section below.

(4(4))

Mr. TakahashiWada served on the Board as the designated representative of our joint venture partner, Persol, and received no compensation for his service as Director.director. Mr. TakahashiWada will complete his servicesservice as a director as of the date of the 20192020 Annual Meeting.

 

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Beneficial Ownership of Shares

 

BENEFICIAL OWNERSHIP OF SHARES

Under regulations of the Securities and Exchange Commission, persons who have power to vote or dispose of common stock of the Company, either alone or jointly with others, are deemed to be beneficial owners of the common stock.

Set forth in theThe following table issets forth, as of March 16, 2020, (i) the beneficial ownership of the Company’s Class A and Class B common stock on March 18, 2019 of (i)Common Stock by each person known by the Company to own beneficially more than 5% of the Class B Common stock,Stock, and (ii) the beneficial ownership of the Company’s Class A and Class B Common Stock by (a) each Directordirector (each of whom, other than Mr. Wada, is a nominee for election as a Directordirector at the Annual Meeting of Shareholders)Meeting), (iii)(b) each of the Named Executive Officers,named executive officers, and (iv)(c) all Directorsdirectors and Executive Officersexecutive officers as a group.

 

   Class B Common Stock     

Greater than Five Percent Class B

Shareholders

  Number of Shares and Nature of
Beneficial Ownership
   Percent of Class 

Terence E. Adderley Revocable Trust K(1)

Andrew H. Curoe,Co-Trustee

   3,139,940    91.5% 

David M. Hempstead,Co-Trustee

    

William U. Parfet,Co-Trustee

    

c/o Andrew H. Curoe,Co-Trustee

    

6thFloor at Ford Field

    

1901 St. Antoine Street

    

Detroit, Michigan 48226

    

Greater than Five Percent Class B Stockholders

  Class B Common Stock 
  Number of Shares
and Nature of
Beneficial  Ownership(1)
   Percent of
Class
 

Terence E. Adderley Revocable Trust K

   3,139,940    91.6

 

   Class A Common Stock  Class B Common Stock

Directors and Named Executive Officers(1)

  Number of Shares
and Nature of
Beneficial Ownership
  Percent
of Class
  Number of Shares
and Nature of
Beneficial Ownership
  Percent of
Class

C.M. Adderley, Director

   343,986(2)(3)   1.0   425(2)   *

G.S. Adolph, Director(5)

   4,027  *   100  *

G.S. Corona, Director and Executive Officer

   243,437  *   100  *

R.S. Cubbin, Director

   21,734(3)   *   100  *

J.E. Dutton, Director

   31,385(3)   *   100  *

T.B. Larkin, Director

   26,826  *   100  *

L.A. Murphy, Director

   26,319(3)   *   100  *

D.R. Parfet, Chairman

   27,097  *   100  *

H. Takahashi, Director

   1,576,169(4)   4.4   1,475  *

T.S. Carroll, Executive Officer

   104,568  *   100  *

P.W. Quigley, Executive Officer

   117,429  *   100  *

O.G. Thirot, Executive Officer

   73,801  *   10  *

H.S.Lim-Johnson, Executive Officer

   8,970  *   —    *

All Directors and Executive Officers as a Group (13 persons)

   2,605,748  7.2   2,810  0.0
   Class A Common Stock   Class B Common Stock 

Directors and Named Executive Officers

  Number of Shares
and Nature of
Beneficial Ownership
  Percent of
Class
   Number of Shares
and Nature of
Beneficial Ownership
  Percent of
Class
 

Directors:

      

Carol M. Adderley

   343,401(2)(3)   1.0    425(2)   * 

Gerald S. Adolph

   8,478(3)   *    100   * 

George S. Corona

   153,018   *    100   * 

Robert S. Cubbin

   26,348(3)   *    100   * 

Jane E. Dutton

   31,899(3)   *    100   * 

Terrence B. Larkin

   31,211   *    100   * 

Leslie A. Murphy

   30,824(3)   *    100   * 

Donald R. Parfet

   33,675   *    100   * 

Takao Wada

   1,576,169(4)   4.4    1,475   * 

Named Executive Officers:

      

Peter W. Quigley (also a director)

   132,634   *    100   * 

Olivier G. Thirot

   87,266   *    10   * 

Peter M. Boland

   9,636   *    —     * 

James H. Bradley

   24,452   *    —     * 

HannahLim-Johnson(5)

   11,490   *    —     * 

All directors and executive officers as a Group (14 persons)

   2,500,501   7.0    2,710   0.0 

 

*

Less than 1%

 

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Beneficial Ownership of Shares

(1)

InformationThis information is based on the Schedule 13D (the “13D”) filed with the SEC on October 10,19, 2018 on behalf of the Terence E. Adderley Revocable Trust K (“Trust K”) and the threeco-trustees of Trust K. Trust K was created by Terence E. Adderley, the Company’s former Chairman of the Board, during his lifetime as a revocable trust, with Mr. Adderley serving as the trustee of and retaining the right to revoke the trust during his lifetime. Mr. Adderley funded Trust K, including a gift of 3,139,940 shares of Class B Stock. Mr. Adderley died on October 9, 2018, at which time the trust became irrevocable. In accordance with the provisions of Trust K, Andrew H. Curoe, David M. Hempstead and William U. Parfet, were appointed as successorco-trustees of Trust K following Mr. Adderley’s death. They are required by the provisions of Trust K to act by majority vote to exercise voting or investment power over the Class B stock held by Trust K and have stated in the 13D that the filing is not an admission that theco-trustees are beneficial owners of such Class B stock. Mr. Curoe may be deemed the beneficial owner of an additional 72,825 shares of Class B Stock held by trusts where Mr. Curoe acts as trustee orco-trustee, including ten trusts holding 100 shares of Class B Stock each, and one trust holding 71,825 shares of Class B Stock. The business address of the Terence E. Adderley Revocable Trust K and each of Messrs. Curoe, Hempstead and Parfet is c/o Andrew H. Curoe, 6th Floor at Ford Field, 1901 St. Antoine Street, Detroit, Michigan 48226.

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                         Beneficial Ownership of Shares

(2)

Includes 190,306 shares of Class A stock and 200 shares of Class B stock held in two separate trusts of which Ms. Adderley is one of two individual trustees with Comerica Bank & Trust, N.A. as Corporate Trustee.

(3)

Includes 9062,032 shares for Ms. Adderley, 10,9044,451 shares for Mr. Adolph, 15,518 shares for Mr. Cubbin, 7,20511,763 shares for Ms. Dutton, and 3,6248,129 shares for Ms. Murphy indirectly held in the Company’sNon-Employee Directors Deferred Compensation Plan.

(4)

Mr. TakahashiWada is the Director, Deputy Vice President and COO, Persol (formerly Temp Holdings Co., Ltd.), which entered into a strategic alliance with the Company in 2010. As of March 18, 2019, Mr. Takahashi was the designated representative director of Persol, which owns the reported shares. Mr. TakahashiWada disclaims beneficial ownership of the shares held by Persol. Mr. TakahashiWada will complete his service as a director as of the date of the 20192020 Annual Meeting.

(5)

Mr. Adolph was appointed to the Company’s Board of Directors onEffective March 7, 2018.19, 2020,Ms. Lim-Johnson, Senior Vice President and Chief Legal Officer, separated from Kelly Services, Inc.

Delinquent Section 16(a) Beneficial Ownership Reporting ComplianceReports

Under the securities lawsSection 16(a) of the United States,Exchange Act requires the Company’s Directors, Executive Officers,directors and any personcertain officers, as well as persons who beneficially ownsown more than 10% of the outstanding shares of common stock, (collectively, the “Reporting Persons”), are required to reportfile reports regarding their initial stock ownership and subsequent changes to their ownership of the common stock and any changes in that ownership towith the SEC. Specific due dates

Based solely upon a review of filings for these reports have been established and pursuant to applicable rules, the Company is required to report in its Proxy Statement any failure to file by these due dates. Based on certifications received from the Reporting Persons, and on copies of the reports that such persons have filedfiscal year 2019 with the SEC and related written representations that no other reports were required, we believe that all requiredSection 16(a) reports of Reporting Persons were filed on a timely with the SECbasis, except a Form 4 for 2018.Ms. Adderley due April 5, 2019, which was filed on February 18, 2020 to report her sale of 5,000 shares of Class A Common Stock on April 3, 2019.

 

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Proposal 2:2 – Advisory Vote to Approve the Company’s Executive Compensation

 

PROPOSAL 2 - ADVISORY VOTE TO APPROVE THE COMPANY’S EXECUTIVE COMPENSATION

As described in the following Compensation Discussion and Analysis, our executive compensation programs are designed to align the interests of our Executive Officersexecutive officers with those of our shareholdersstockholders by tying a significant portion of the compensation they receive to Company performance, and by providing a competitive level of compensation in order to attract, retain, and reward Executive Officers,executive officers, who are critical to the long-term success of our business. Under these programs, our Named Executive Officersnamed executive officers are rewarded for the Company’s financial performance, individual performance, and long-term value creation, as well as to facilitate retention, and reflect market realities. Please read the Compensation Discussion and Analysis for additional details about our executive compensation programs, including information about the fiscal year 20182019 compensation of our Named Executive Officers.named executive officers.

As required by Section 14A of the Exchange Act, this proposal, commonly referred to as a “say on pay” proposal, seeks a shareholderstockholder advisory vote on our Named Executive Officers’named executive officers’ compensation, as disclosed in this Proxy Statement pursuant to Item 402 of RegulationS-K and in the Compensation Discussion and Analysis, through the following resolution:

“RESOLVED, that the Company’s shareholdersstockholders approve, on an advisory basis, the compensation of the Named Executive Officers,named executive officers, as disclosed in the Company’s Proxy Statement for the 20192020 Annual Meeting of ShareholdersStockholders pursuant to the compensation disclosure rules of the SEC, including the Compensation Discussion and Analysis, the 20182019 Summary Compensation Table, and the other related tables and disclosure.”

Thesay-on-pay vote is advisory;advisory and, therefore, not binding on the Company. Our Board of Directors and our Compensation Committee value the opinions of our shareholdersstockholders and considersconsider the result of the advisory vote in designing and evaluating our executive compensation programs.

The Board of Directors recommends a vote “FOR” the approval of the compensation of our Named Executive Officers,named executive officers, as disclosed in this Proxy Statement pursuant to the compensation disclosure rules of the SEC.

 

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Compensation Discussion and Analysis

 

COMPENSATION DISCUSSION AND ANALYSIS

The Compensation Discussion and Analysis section of this Proxy Statement provides an overview of our executive compensation philosophy and objectives and describes the material elements of our executive compensation programs, the compensation decisions the Compensation Committee (the “Committee”) has made under those programs, key factors that were considered, and provides details of the compensation paid to our Named Executive Officers.named executive officers.

The Compensation Discussion and Analysis is organized in the following sections:

1. 2018 Named Executive Officers

1.

2019 Named Executive Officers

2. Executive Summary

2.

Executive Summary

3. Executive Compensation Philosophy, Objectives and Design

3.

Executive Compensation Philosophy, Objectives, and Design

4. Process for Determining Executive Compensation

4.

Process for Determining Executive Compensation

5. Compensation Programs: Decisions and Actions in 2018

5.

Compensation Programs: Decisions and Actions in 2019

6. Governance of Executive Compensation Programs

6.

Governance of Executive Compensation Programs

7.

7.

Tax and Accounting Considerations

8.

Compensation Committee Report

20182019 Named Executive Officers

Our Named Executive Officersnamed executive officers for 2018,2019, as defined by the SEC, were as follows:

 

Name

  

Title

George S. Corona

Peter W. Quigley
  

Executive Vice President, and President, Global Staffing and General Manager, Global Information Technology, Global Service and Global Business Services (through 9/30/19); President and Chief Executive

Officer (commencing 10/1/19)

Olivier G. Thirot

  Executive Vice President and Chief Financial Officer

Peter M. Boland

Senior Vice President and Chief Marketing Officer
James H. BradleySenior Vice President, Global Business Services and Global Talent Solutions
George S. Corona(1)Former President and Chief Executive Officer
Teresa S. Carroll

(2)
  Former Executive Vice President, and President, Global Talent Solutions and General Manager, Global Solutions, Marketing and Human Resources

Peter W. Quigley

Executive Vice President, President, Global Staffing, and General Manager, Global Information Technology, Global Service and Global Business Services

Hannah S.Lim-Johnson

(3)
  Former Senior Vice President and Chief Legal Officer

(1)

Mr. Corona stepped down as President and CEO and an officer of the Company effective September 30, 2019.

(2)

Ms. Carroll separated as an officer and an employee of the Company effective September 30, 2019.

(3)

Effective March 19, 2020,Ms. Lim-Johnson, Senior Vice President and Chief Legal Officer, separated from Kelly Services, Inc.

As previously disclosed, following his resignation as CEO, Mr. Corona became anon-executive employee of the Company, in a transition and advisory role until his expected retirement from the Company on or about June 30, 2020. Effective October 1, 2019, Mr. Quigley assumed the role of President and CEO. A description of the compensation arrangements for Messrs. Corona and Quigley in connection with the transition can be found under the heading “CEO Transition” in the section Compensation Programs: Decisions and Actions in 2019 below.

Executive Summary     

Fiscal 20182019 Performance

KellyKelly’s philosophy as a talent company is committed to being a leading talent solutions providerrooted in the markets we choose to competeconviction that our business makes a difference on a daily basis – in which is the foundationlives of our strategy.employees and talent networks, for our customers, in the local communities we serve and in the broader economy. As work has evolved so has our range of solutions, growing over the years to reflect the changing needs of our customers and the changing nature of work itself. We have progressed from a traditional office staffing company into a workforce solutions leader delivering expertise in a portfolio of specialty services. As workforcetalent management has become more complex, we have developed a talent supply chain management approachinnovative solutions to help many of the world’s largest companies plan for and manage their workforces.workforce through outsourcing, consulting, recruitment, talent advisory, career transition, and supplier management services. We offer innovative outsourcing and consulting services, as well as staffing on a temporary,temporary-to-hire, and direct-hire basis. We also provide a suite of talent fulfillment and outcome-based solutions, delivering integrated talent solutions on a global basis. In doing so, we enable companies to access skilled talent that can move their businesses forward.

2018 was

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Kelly is committed to being a yearleading talent solutions provider among the talent with whom we choose to specialize and in the markets we choose to compete, which is the foundation of our strategy in 2019 and beyond. This strategic intent is underpinned by our Noble Purpose, “We connect people to work in ways that enrich their lives,” and operational progress that demonstratedis brought to life by our commitment to profitable growth. We delivered solid full-year performanceexpected behaviors and actions:

Employ a talent-first mentality

Relentlessly deliver for customers

Grow through discipline and focus

Deliver efficiency and effectiveness in a tight labor market, effectively managing costs while alsoeverything we do

By aligning ourselves with our Noble Purpose, executing against these strategic pillars, and investing in our future. A growing U.S. economyadditional innovation, we intend to reap the benefits of operating as a more agile and historic low unemployment rates made recruiting more challenging this yearfocused organization and we experienced increased timeexpect to achieve new levels of growth and expense to fill positions. Nevertheless,profitability as we made steadydevelop further specializations across our portfolio of business.

During 2019, we continued our progress against our strategic intent, creating opportunities to improve margins through organicas a talent solutions company and identified several specialty growth while seeking new paths to growth through inorganic investments. We also initiated a comprehensive review of our commercial staffing operations, particularly the U.S. branch network, which will enable us to place additional focus on improving operational efficiency and creating growth through specialization.

In 2018platforms for investment. Early in 2019, we also became a more focused company. We sold our healthcare and legal specialty operations, which allows us to place a greater focus on our commercial, education, engineering and science specialties. In education, we successfully integrated our 2017 acquisition, Teachers On Call. In engineering, we identified two companies that will immediately expandexpanded our engineering portfolio: on January 2, 2019, we acquiredportfolio with the acquisition of Global Technology Associates, LLC (“GTA”) and NextGen Global Resources LLC (“NextGen”), leaders in the growing 5G telecomtelecommunications market. These acquisitions position Kelly as one of the leading engineering workforce solutions companies in this fast-growing technology space. Both companies provide servicesmarket. And in January 2020, we acquired Insight Workforce Solutions LLC (“Insight”), an educational staffing company, to the largest carriers and OEMs in the telecommunication industry.

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Compensation Discussion and Analysis

Other investments this year includedexpand our ongoing commitment to embracing the future of work, as the Kelly Innovation Fund participated in the seed fundraising round for Kenzie Academy, a U.S. tech apprenticeship program that develops modern tech workers. To strengthen ourleadership position in the portion of the workforceU.S. education talent solutions industry. We intend to further accelerate our efforts to drive revenue and earnings growth through additional inorganic growth platforms, making smart acquisitions that participates as independent contractors, we made a minority equity investment in Business Talent Group (“BTG”), a U.S.-based marketplace that connects highly-skilled independent talent to some of the world’s largest businesses.align with Kelly’s focus on specialization.

We also continuedcontinue to make investments in technology, during 2018, particularly those which support greater efficiency in finding talent to answer customer needs. We are making substantial investments inaccelerating the implementation of our front and middle office platforms, which when fully deployed inmid-2020, will streamline the processes and workflows associated with recruiting, onboarding, and reassigning workers. These investmentsThis investment will create the platform from which we canwill deploy additional operational improvements over the next several years that will enhance the experience of the hundreds of thousands of job seekers who interact and work with Kelly each year.

Our review of the commercial staffing operations delivered by our U.S. branch network in the first quarter of 2019 resulted in the reorganization of our operations to improve geographic coverage and operational efficiency. The new structure will allow us to refine our focus on specialties within the commercial staffing portfolio, including light industrial, electronic assembly, office professionals, and contact center staffing. During 2019, we recorded total restructuring charges of $5.5 million as a result of these actions. While we have already gained efficiency from the restructure, the growth we anticipated has not yet occurred. We remain committed to delivering revenue growth in our U.S. market and have initiated further actions to modernize our operations and deliver on that commitment.

Key performance highlights for 2018 include increases in most2019 incentive plan financial measures:measures were lower than the prior year and resulted in below target payouts:

 

Earnings from Operations

  Totaled $87.4$81.8 million for the full year 20182019 as compared to $83.3$87.4 million in 2017

Gross Profit

Increased from $954.1 in 2017 to $972.2 in 2018

Return on Gross Profit

(Conversion Rate)

  OurDecreased from $972.2 in 2018 conversion rate was 9.0% compared to 8.7%$968.4 in 20172019

Conversion Rate

(Return on SalesGross Profit)

  ROS improved from 1.2%Our 2019 conversion rate was 8.4% compared to 1.6% between 2016-20189.0% in 2018

Gross Profit $: Global Commercial

Return on Sales
  Total Gross Profit for Global Commercial improved by 3.1% between 2016-2018, increasingROS declined from $533M1.6% in 2018 to $550M1.5% in 2019

Gross Profit: OCG + PT as a

percentage of Total Company GP

Earnings Before Taxes plus JV Income
  Average Gross ProfitTotaled $75.7 million for our OCG and PT businesses as a percentage of Total Company Gross Profit increased2019, down from 42.1% to 43.9% between 2016-2018almost $92.0 million in 2018

Our performance improved overWhile faced with market conditions that may hamper our efforts, including a sluggish manufacturing sector and a tight labor market, and the last year but fell short of target expectations.recent business challenges arising from the Coronavirus, Kelly continues to focus on accelerating the execution of our strategic plan and making the necessary investments and adjustments to advance that strategy. Our objective is to become an even more competitive,agile, consultative, and profitable company, and we are reshaping our business to make that visiongoal a reality. We will measure our progress againstusing financial measures, including: revenue growth (both organic and inorganic); gross profit growth, earnings from operationsrate improvement; and conversion rate. rate and EBITDA margin.

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We expect:are acting with urgency to achieve the following:

 

To growGrow higher-margin specialty and outsourced solutions, creating a more balanced portfolio that yields benefits from improved mix;

 

To integrateIntegrate our investments in specialty solutions with significant growth opportunities, such as our acquisitions of Global Technology AssociatesGTA, NextGen, and NextGen Global Resources;Insight;

 

To deliverDeliver long-term structural improvements in costs through investments in technology and process automation; and

 

To continue to improveImprove our conversion rate.financial results.

Key Executive Compensation Program Highlights for Fiscal 20182019

We continue to evaluate our executive compensation program and make changes to further align it with our strategic priorities and to reward both short- and long-term business success. We believe we have designed a program that aligns with shareholderstockholder interests, incentivizes growth and operational excellence, and demonstrates a clear linkage between compensation and performance. The program continues to seek to minimize incentives for management to take excessive risks. The Committee worked with management and its independent compensation consultant, as described later in this document, to review current compensation programs, including the incentive plans, and made the decisions described below in 2018.2019.

 

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Compensation Discussion and Analysis

Reflecting the Company’s commitment to driving a high-performance culture, our executive compensation program emphasizesat-risk incentive awards that can be earned over one and three-year periods. As our business evolves and we strive for performance that is better than the prior year, the design of our incentive plans has changed to ensure continued alignment to our business strategy for driving long-term shareholderstockholder value. The executive compensation program, particularly the annual and long-term incentive plans, are designed to directly support the Company’s strategic intent to become a more efficient, profitable, growth-focused, and performance-driven organization. Incentive payouts earned for performance cycles ending in 20182019 are commensurate with the earnings, gross profit, expense management, and total shareholderstockholder return results that were achieved. Annual incentive awards for 20182019 corporate performance were earned at approximately 46.80%45.60% of target, commensurate with our performance on earnings, gross profit, and expense goals. Long-term incentive awards for the performance share period 2016-20182017-2019 were earned at an aggregate funding of 78.76%36.62% of target for gross profit and return on sales and earnings before taxes plus Joint Venture (“JV”) income results, and our total shareholderstockholder return relative to the market. The 2019 incentive designs, which are briefly summarized below and will be discussed in further detail in next year’s proxy filing, are similar to the 2018 incentive design for annual incentives. Key design changes have been approved for the 2019 long-term incentives. The requirement for performance under both the 2019 annual and long-term plans are set meaningfully above 2018 actual results to earn the target award.

The Board has adopted two plans that provide the framework for incentive compensation opportunities for our Senior Officers,senior officers, a group that includes our Executive Officers.executive officers.

 

The Short-Term Incentive Plan (“STIP”) provides for annual cash-based incentive opportunities that are based upon the achievement of one or more performance measures, as established by the Committee.

 

The Equity Incentive Plan (“EIP”) provides the Committee the ability to grant long-term incentive (“LTI”) opportunities, in various award types, that focus on the long-term performance of the Company and align the interests of Senior Officerssenior officers with those of shareholders.stockholders.

20182019 STIP Design and Results

 

Approved multiple, balanced performance measures for the corporate component of the 20182019 STIP. 20182019 target goals for each measure were set at budgeted numbers, which were substantially higher than 20172018 actual results:

 

Earnings from Operations (weighted 50%);

 

Return on Gross Profit (Conversion Rate) (weighted 25%); and

 

Total Gross Profit (weighted 25%).

 

Maintained “gatekeeper” goal that must be achieved in order to earn a payout under any STIP measure (Earnings from Operations measure must achieve at least 60% of target).

 

Executive Officersofficers who are responsible for providing direct leadership to a business unit have at least 50%30% of their STIP award opportunity based on the achievement of specific business unit measures and the remainder of their award based on the corporate component.

 

Based upon 20182019 results for the three performance measures of the corporate component of the STIP, the Committee approved payouts on the 20182019 STIP corporate component equal to 46.80%45.60% of target.

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                         Compensation Discussion and Analysis

2018-20202019-2021 LTI Design

 

Maintained LTI grant mix for Senior Officers,senior officers, including our Executive Officers,executive officers, that heavily emphasizesat-risk performance-based pay opportunities through the following equity vehicles:

 

Performance Share Units = 75% of LTI mix; and

 

Restricted Stock Awards/Units (RSAs/RSUs) = 25% of LTI mix.

 

Approved threetwo new LTI performance measures for the 2018-20202019-2021 Performance Share Awards maintainingthat management and the sameCommittee believe to be strong drivers of Kelly’s long-term value.

Gross Profit Growth (weighted 50%)

Improvement in Return on Gross Profit (Conversion Rate) (weighted 50%)

Retained a Relative Total Shareholder Return (“TSR”) performance component; however, it will now be applied as a modifier to the outcome of the 2019-2021 financial performance measures as the prior year. 2018to strengthen accountability to financial results and enhance alignment between earned awards and expense. The TSR modifier can have either a positive or negative impact of up to 25% on overall financial results.

Established goals for full three-year performance periods for all measures. 2019-2021 target financial goals for each measure were set at budgeted numbers, which were substantially higher than 20172016-2018 actual results. Awards earned, if any, are based on performance assessed over the three-year period.

 

Return on Sales (weighted 33.3%);

Earnings Before Taxes plus Joint Venture Income (weighted 33.3%); and

Relative Total Shareholder Return (“TSR”) (weighted 33.4%).

NOTE: The “Earnings Before Taxes plus Joint Venture Income” measure includes a“bottom-line” earnings measure to capture Joint Venture earnings in support of our business strategy.

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Compensation Discussion and Analysis

MaintainMaintained a performance hurdle of “Positive Net Income” to the restricted stock units awarded to Executive Officersexecutive officers in 2018.2019. Dividend equivalents on restricted stock units granted during 20182019 are not paid to Executive Officersexecutive officers until both the performance hurdle and vesting requirements are met.

2016-20182017-2019 LTI Results

 

Performance share awards based upon 2016-20182017-2019 financial measures, “Return on Sales”, “Gross Profit: OCG and PT as a percentage of total Company Gross Profit”, and “Gross Profit: Global Commercial”“Earnings Before Taxes plus Joint Venture (“JV”) Income” achieved an average funding level of approximately 70.38%54.99% of target and vested on February 13, 2019.11, 2020.

 

Based on theThe Company’s relatively strong stock price performance over the three-year period 2016-2018 (35.6%2017-2019 (2.3%) as compared to the stock price performance of the S&P SmallCap 600 Index (34.4%(25%) for the same period, the Committee approved the funding ofresulted in below threshold results for the Relative TSR measure for the 2016-20182017-2019 LTI awards at 103.89% of target andawards. As a result, shares vestedbased on February 13, 2019.this performance measure were not eligible for vesting.

2018 Base Salary2019 Individual Compensation Decisions

 

Mr.Messrs. Thirot, Boland and Bradley andMs. Lim-Johnson received base salary increases of approximately 3%averaging 3.6%, effective March 1, 2018. Messrs.2019.

Mr. Corona and Quigley, and Ms. Carroll did not receive base salary increases in 20182019 as the Committee believed their compensation to be appropriate based on market competitive levels and other factors.

To begin moving target pay closer to market median, at the time of Mr. Quigley’s promotion to President and CEO, he received a base salary increase of 46%, an increase to his STIP target from 85% to 110% of base salary earnings, and an additional LTI award grant, effective October 1, 2019. Messrs. Thirot and Boland received salary increases of 5% in recognition of additional responsibilities each of them took on effective October 1, 2019. Further explanation can be found under “Base Salary.”“Compensation Programs: Decisions and Actions in 2019”.

The Committee believes these actions support the strategic direction of the Company and help position it for long-term success in achieving its goals. These compensation decisions and actions are discussed in more detail below.

Executive Compensation Philosophy, Objectives, and Design

Our executive compensation philosophy is to provide market-based pay opportunities with incentive payouts aligned with the achievement of the Company’s overall short- and long-term business strategies and results. The design of our executive compensation programs allocates total compensation to fixed and variable pay elements resulting in a mix of short-term and long-term pay elements. The Committee continually evaluates our executive compensation programs to ensure that the Company provides market-competitive opportunities that enable us to attract and retain highly qualified individuals to lead the organization and drive business success in the competitive and ever-changing business environment in which we operate. Our executive compensation programs are designed to achieve the following objectives:

 

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Compensation Discussion and Analysis

Align a significant portion of compensation with the achievement of multiple performance goals that motivate and reward executives based on Company, business unit, and individual performance results;

 

Attract and retain world-class talent with the leadership abilities and experience necessary to develop and execute business strategies, achieve outstanding results, and build long-term shareholderstockholder value;

 

Support the achievement of the Company’s vision and strategy;

 

Create an ownership mindset that closely aligns the interests of management with those of shareholders;stockholders; and

 

Provide an appropriate balance between the achievement of both short- and long-term performance objectives, with clear emphasis on managing the sustainability of the business and mitigation of risk.

Pay for Performance Framework

The Committee believes that a majority of a Senior Officer’ssenior officer’s compensation should be “at risk” and based upon the achievement of corporate and business unit results, the Company’s share price performance, as well as individualan individual’s performance. As a result, Senior Officerssenior officers participate in incentive programs that provide them with the opportunity to earn awards that are directly tied to the Company’s performance and that drive sustainable long-term shareholderstockholder value. The Company’s compensation programs provide an incentive for Senior Officerssenior officers to meet and exceed performance goals. Executives are held accountable for results and rewarded with above target payout amounts for performance that exceeds target goals. When target goals are not met, award payouts are designed to deliver below target payouts or no payouts. We believe the combination of our annual short-term incentive awards and long-term equity incentive awards align the interests of our Senior Officerssenior officers with the interests of our shareholders.stockholders.

CEO and Other Named Executive Officers Pay Mix

While we believe that a majority of an Executive Officer’sexecutive officer’s target compensation opportunity should be performance-based, we do not have a specified formula that defines the overall weighting of each element. We believe that the higher a role is positioned within the organizational structure, the greater the emphasis on performance-based compensation should be. As such, the Chief Executive Officer (“CEO”) has a greater percentage of his compensation opportunity that is

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Compensation Discussion and Analysis

performance-based through higher target opportunities for STIP and LTI, as compared to the compensation opportunities of the other Named Executive Officersnamed executive officers (“NEOs”).At-risk compensation consists of annual cash incentive awards and long-term equity awards (restricted shares and performance shares) that are contingent upon the achievement ofpre-established performance goals. The following charts illustrate the 20182019 Target Total Direct Compensation mix for our President and CEO and the other Named Executive Officersnamed executive officers combined (as of December 31, 2019) and includes the pay elements of base salary, STIP (at target), restricted shares, and performance shares (at target):

 

FY 20182019 CEO

Target Compensation Mix

 

FY 20182019 Other NEO

Target Compensation Mix

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Compensation Discussion and Analysis

 

Elements of Compensation for Named Executive Officers

The Committee determines the elements of total direct compensation that we provide to our Senior Officers,senior officers, a group that includes the Named Executive Officers.named executive officers. The elements of our fiscal 20182019 executive compensation program and the objectives for each are as follows:

 

COMPENSATION
ELEMENT

  

TYPE

  

FORM

  

CONSIDERATIONS

  

OBJECTIVES

Base Salary  Fixed Compensation  

Cash

  

•  Reviewed annually and adjusted when appropriate

 

•  Determined based on role and scope of responsibilities, skills, experience, sustained individual contribution, and comparison to market-comparable jobs

  

•  Provide competitive compensation forday-to-day responsibilities

 

•  Attract and retain qualified Senior Officers and balancesenior officers

•  Balance risk-taking

Short -TermShort-Term Incentive Plan (STIP)  

Variable

At-Risk Performance- Based

Compensation

  Cash  

•  Annual performance period

 

•  Target payout opportunity established as percentage of earnings for each Senior Officersenior officer based on role

 

•  Performance measures selected to align with our business strategy

 

•  Multiple performance measures that reflect key operational and financial measures of success

 

•  Payout based on achievement of predetermined goals

 

•  “Gatekeeper” goal must be achieved for any award to be earned

  

•  Motivate and reward Senior Officerssenior officers for achievement of critical near-term performance goals that support the Company’s strategic business objectives

Long Term Incentives (LTI)

  

Variable

At-Risk Compensation

  Stock-Settled

Stock- Settled

  

Restricted Stock

 

•  Accounts for 25% of total LTI award opportunity

•  Shares •Shares vest ratably over four years

•  For Executive Officers, •For executive officers, performance hurdle as measured over the first year of the grant must be achieved for shares to be earned

  

 

•  Align interests of Senior Officerssenior officers and shareholdersstockholders

 

•  Support retention

 

•  Support meaningful stock ownership

Performance Shares

Long Term Incentives (LTI)  

Variable

At-Risk Performance- Based Compensation

Stock- Settled  

Stock-

SettledPerformance Shares

•  Accounts for 75% of total LTI award opportunity

 

•  Provides opportunity to earn shares based on achievement of multiple specific performance goals

 

•  Relative TSR measure is for a three- yearthree-year period

 

•  Financial measures for 2017-2019 and 2018-2020 LTI awards are based on three years of performance (payouts, if any, are based on the aggregation of threeone-year performance goals compared to three years of results)

•  Financial measures for 2019-2021 LTI awards are for a three-year period with full goals set in early 2019

  

•  Drive long-term value creation for shareholdersstockholders

 

•  Motivate and reward Senior Officerssenior officers for achievement of strategic business objectives over a three-year period

 

•  Align the interests of Senior Officerssenior officers with the long-term interests of the Company and shareholdersstockholders

 

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Compensation Discussion and Analysis

 

20192020 Executive Incentive Plans – Overview

For the 20192020 incentive plan designs, the Company continues to focus onpay-for-performance alignment by using multiple financial measures and Relative TSR to strongly drive our key business objectives and shareholderstockholder value. In support of this strategy, the Committee has approved the following:

Raised threshold payouts from 25% to 50% of target and eliminated the “Intermediate” level of performance under both the STIP and LTI Performance Awards;

Maintained STIP performance measures that are a combination of gross profit and earnings from operations measures;

Set goals for the full three-year performance period for the 2019-2021 Long-Term Incentives with gross profit growth and conversion rate average improvement performance measures, and Relative TSR is now applied as a modifier to financial results rather than a separate measure;    

Continued a performance hurdle for the 2019 grant of RSUs for Executive Officers that must be achieved before shares become earned. Dividends on these shares will only be paid upon achievement of the performance hurdle and time vesting requirements; and

Maintained voluntarily, many of the practices previously required for performance-based compensation under the former requirements of Section 162(m) of the Internal Revenue Code (the “Code”) as good governance of our performance-based plans.

Additional details regarding the 20192020 incentive plan designs will be presented in our 20202021 proxy filing.statement.

Process for Determining Executive Compensation

Role of the Compensation Committee

The Committee designs and administers the Company’s executive compensation programs and policies, and regularly reviews these programs and policies relative to its objectives, applicable new legal and regulatory practices, evolving best practices, and corporate governance trends. The Committee and members of the Board of Directors determine the compensation of the CEO. The CEO’s total compensation is comprised of base salary, STIP, and LTI award opportunities, and is the same design as the other Named Executive Officers.named executive officers. The CEO does not participate in recommendations or discussions related to his own compensation levels. As part of its responsibility for executive compensation, the Committee annually reviews and determines the compensation of each of our Senior Officers,senior officers, including the Named Executive Officersnamed executive officers listed in the Summary Compensation Table of this Proxy Statement, based on each individual’s performance including consideration of ethical behavior, achievement of planned goals, relevant market comparisons, the recommendations of the CEO, and other factors. The Committee reviews the costs and short- and long-term benefits of the compensation arrangements it considers and approves for Senior Officers.senior officers.

AllThe responsibilities of the Committee responsibilities are defined in its charter, which can be found on the Company’s website atkellyservices.com.kellyservices.com.

Role of the Independent Compensation Consultant

Since October 2014, the Committee has engaged Pay Governance LLC as its independent compensation consultant (the “Consultant”). The Committee considers analysis and guidance from the Consultant when making compensation decisions on plan design; the merits of various incentive plan performance measures; Senior Officersenior officer pay levels, including that of the CEO and our Executive Officers,other executive officers, relative to peer group and other market data; composition of peer group companies; stock ownership requirements; and other pay practices. In addition, the Consultant updates the Committee on market trends and best practices in executive compensation and, as requested, provides data and guidance on other items such as Director compensation. The Committee uses its own independent judgment to make all decisions related to the compensation of the Company’s Senior Officers.senior officers.

During 2018,2019, the Consultant regularly attended Committee meetings and communicated with the Chairman of the Board, the Committee Chairman, and the Committee Vice Chairman outside of Committee meetings. The Committee regularly meets with the Consultant in private session (without members of management). As directed by the Compensation Committee, the Consultant also met with the Senior Vice President and Corporate Secretary (“Corporate Secretary”) and members of the Executive Compensation, Finance, and Corporate Governance teams of the Company. The Consultant maintains a direct reporting relationship to the Committee on all compensation matters.

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Compensation Discussion and Analysis

The Committee conducts an annual assessment of the Consultant’s independence, using factors established by Nasdaq. The Consultant provided no services to the Company in 20182019 other than services to the Committee. The Committee reviewed and affirmed the independence of the Consultant as the Compensation Consultant to the Committee and concluded the work performed by the Consultant did not raise a conflict of interest.

Role of Management

The Committee consults with the CEO and the Corporate Secretary to obtain feedback with respect to the strategic direction of our executive compensation programs.

The CEO makes recommendations for each of the Executive Officersexecutive officers about elements of their total compensation. He bases his recommendations on the assessment of each Executive Officer’sexecutive officer’s performance, as well as the performance of their respective business or function and other factors. The Committee takes into consideration the recommendations of the CEO when determining the compensation of the other Executive Officers.executive officers.

In addition, the CFO provides periodic financial updates and information to the Committee, to aid in establishing incentive plan goals and determining payout amounts.

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Compensation Discussion and Analysis

Comparator Data

The Committee uses third-party survey data for comparably sized general industry companies and available data from a select group of peer companies, in determining the competitive positioning of our compensation programs, and the individual compensation opportunities of each of our Senior Officers,senior officers, including the Named Executive Officers.named executive officers.

Each Senior Officer’ssenior officer’s performance is reviewed (see Senior Officer Performance Reviews and Succession Planning below) and compensation decisions are made on an annual basis (or as a Senior Officer’ssenior officer’s duties and responsibilities change). Base salaries, target STIP, and target long-term incentive opportunities are benchmarked against a group of comparable executive positions in general industry companies of similar revenue size as reflected in multiple third-party surveys. We seek to establish target total direct compensation opportunities (defined as base salary, target STIP, and target long-term incentive) for our Named Executive Officersnamed executive officers that are near a competitive range of the median of the competitive market data. Compensation ultimately earned from these opportunities can vary from the targeted levels based on the company, business unit, and individual performance. Various other factors are taken into consideration and in certain circumstances, we may target pay above or below the competitive median. Individual target total direct compensation may be above or below the median depending on Company performance, cost considerations, the role’s scope of responsibilities, individual experience and performance, and any succession, retention or internal equity considerations. Prior to 2015, theThe Company hadhas taken a conservative approach to target long-term incentive opportunities for Senior Officers that were generally well below market median. The 2015 LTI design brought target total direct compensation opportunities, on average, closer to market median levels for our Senior Officers. Insenior officers. This approach is in support of the Company’s efforts to reduce costs in connection with its investment strategy beginning in 2016 management voluntarily requested and the Committee agreed, that LTI levels for Senior Officers would be reduced from the 2015 levels, as explained further in the Long-Term Incentive section of this Proxy Statement.its goal to become more profitable.

In 2018,2019, a competitive executive compensation analysis was performed which included both an analysis of third-party survey data prepared internally by the Company’s Executive Compensation group, and a peer group review of CEO pay prepared by the Consultant. Third-party general industry survey data from Aon Hewitt, Mercer, and Willis Towers Watson was used to prepare the survey analysis. Specific companies that participated in the third-party surveys were unknown and not a factor in the Committee’s deliberations. The survey analysis was reviewed by the Consultant for the Committee.

The Company considersConsultant worked with the officerCommittee and management to develop an updated group of peer companies to be used for market comparison purposes in terms of CEO pay practiceslevels and executive pay practices. We do not believe many companies compete directly with us in all areas of our business or are of similar size. However, in order to have a comparator peerreference group prepared byof publicly-traded comparators, the Consultant which was selected using the following criteria: industry, annual revenues, andnon-staffinghas identified a group of relevant companies considered by shareholder advisory groups as peers. The majority are multi-national/global companies headquarteredthat compare to Kelly in U.S.at least some areas of our business. The resulting group of fifteentwelve comparator companies includes direct peers supplemented by other people-intensive businesses with similar margins. This group of companies includes eight companies used by Institutional Shareholder Services (“ISS”) in their 2018 report, which means 53% of companies in our peer group are shared with ISS. The Company’s 2017 revenue of $5.37 billion was on par with the median peer group revenue of $5.27 billion for the same period. The following comparator group of fifteen companies was unchanged from last year and used by the Committee as another reference point when reviewing 2018 officer pay practices and CEO pay levels:

2018 Peer Group

•  ABM Industries Incorporated

•  Insperity, Inc.

•  Robert Half International Inc.

•  Adecco Group AG

•  Leidos Holdings, Inc.

•  R.R. Donnelley & Sons Company

•  AMN Healthcare Services, Inc.

•  ManpowerGroup Inc.

•  The Brink’s Company

•  ASGN Inc.(1)

•  Quad/Graphics, Inc.

•  TrueBlue, Inc.

•  Essendant Inc.

•  Randstad NV(2)

•  WESCO International, Inc.

(1)

On Assignment, Inc. changed their name to ASGN Inc. in April 2018.

(2)

Randstad Holding NV changed their name to Randstad NV in April 2018.

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Compensation Discussion and Analysis

For 2019 pay benchmarking, the Committee approved a revised peer group that consists solely of staffing andHR-focused companies with generally similar annual revenues and recent market cap. ThisThe majority are multi-national/global companies headquartered in U.S. The following updated group of 12 companies listed below, includes more direct peers and a balanced mix of some significantly smaller and larger companies in similar industries. The peer group was used by the Committee and management as another reference point when assessing 2019 executive pay practices and CEO pay levels:

 

2019 Peer Group

•  ABM Industries Incorporated

 

•  Barrett Business Services, Inc.

 

•  ManpowerGroup Inc.

•  Adecco Group AG

 

•  Heidrick & Struggles International, Inc.

 

•  Randstad NV

•  AMN Healthcare Services, Inc.

 

•  Insperity, Inc.

 

•  Robert Half International Inc.

•  ASGN Inc.

 

•  Kforce Inc.

 

•  TrueBlue, Inc.

The Committee considers peer group and general industry survey data as a point of reference, not the sole factor in determining Senior Officers’senior officers’ compensation. The third-party survey data and peer group analysis represent “Market Data” when referenced throughout this Compensation Discussion and Analysis. The Committee considers all of the resources provided as part of a holistic process that also includes officer performance and the recommendations of the Company’s CEO regarding total compensation for Senior Officers.senior officers.

Tally Sheets

In addition to Market Data and for use as background information, the Executive Compensation group provides the Committee with comprehensive tally sheets for each Executive Officer,executive officer, summarizing up to four years of historical target and actual total compensation data and long-term incentive grant detail that includes grant date fair value as well as the intrinsic value of outstanding award opportunities. The Committee reviews tally sheets for the Executive Officersexecutive officers and believes they are a useful multi-year reference tool, along with other perspectives, when considering whether compensation decisions reflect the Company’s executive compensation philosophy and performance.

Senior Officer Performance Reviews and Succession Planning

Annually, the Committee conducts a comprehensive Senior Officersenior officer performance review that includes succession planning and identification of officer developmental opportunities. Updated performance evaluation templates were developed in 2019 for use with the senior officers. Detailed executive performance review information for each of the Senior Officers,senior

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Compensation Discussion and Analysis

officers, including the Named Executive Officers,named executive officers, is prepared by the Chief Human Resources Officer (“CHRO”). During 2018,Methodology that had been implemented the CHRO implemented new methodologyprior year was enhanced for 2019 and used to identify and develop the Company’s talent, including the establishment of a framework to assess future leadership needs, evaluate talent, and a succession planning and talent development system. Sessions were held with multiple layerslevels of the organization to discuss talent and development, increasing transparency with the sharing of information, and understanding of key talent across leadership teams and business units. Individual development plans are beingcontinue to be prepared to identify future opportunities for emerging leaders.leaders, including increased development through experiential learning opportunities and formal coaching.

The performance review information for each of the Senior Officerssenior officers includes key annual initiatives, performance results, strengths, and development opportunities. Senior Officersofficers with high technical knowledge in one area of functional expertise and those with the ability to have cross functional potential and serve in many capacities were identified. The CEO reviews the performance of the other Executive Officersexecutive officers and presents their individual performance assessments, development plans, and succession strategies to the Committee. Executive Officersofficers who have direct reports who are Senior Officers,senior officers, present the individual performance assessments, development plans, and succession strategies to the Committee for each of those Senior Officers.senior officers. During the individual performance assessments, the Committee asks questions, renders advice, and makes recommendations on matters that include individual development needs, succession planning, and retention. The Company’s Chairman of the Board and the Committee Chair present the performance review for the CEO to the other Committee members. None of the Senior Officerssenior officers are present when their performance is being discussed by the Committee. Each executive’s individual performance assessment is used by the Committee, together with the compensation analysis discussed in the previous section and the recommendations of the CEO, to determine compensation for the Senior Officers.senior officers.

The Company’s succession plan is updated annually in connection with the performance assessments and is approved by the Board. The plan documentation includes all executives at the Senior Officersenior officer level, as well as their potential successors from within the Company in case of an unexpected disability or departure of a Senior Officer.senior officer. Documentation includes detailed executive performance review information as discussed above, readiness assessments, and at least one potential successor for each role. Any changes to the plan during the year also require the approval of the Board.

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Compensation Discussion and Analysis

Compensation Programs: Decisions and Actions in 20182019

CEO Transition

As previously disclosed, effective September 30, 2019, Mr. Corona resigned as President and CEO of the Company. Mr. Corona continues to serve as a director of the Company through his current term and thereafter as provided by the Board. He currently serves as anon-executive employee in a transition and advisory role, until his expected retirement on or about June 30, 2020. In connection with the transition, the Company and Mr. Corona entered into a transition employment agreement, which sets forth the terms of Mr. Corona’s employment in anon-executive capacity until his retirement. During the transition period, Mr. Corona assists with the leadership transition and receives a base salary of $15,000 per month. Mr. Corona received a prorated payout under the STIP with respect to his service for the first nine months of 2019 as President and CEO as disclosed in the section, Annual Cash Incentives below. Mr. Corona received shares earned under the 2017-2019 LTI awards as disclosed in the Long-Term Incentives section below. He remains eligible to receive prorated shares that become earned under certain conditions for the 2018-2020 LTI awards and the 2019-2021 LTI awards. Upon Mr. Corona’s retirement, he will forfeit any outstanding restricted shares that have not vested. Effective September 30, 2019, Mr. Corona is not eligible for severance benefits from the Company.

Effective October 1, 2019, Mr. Quigley assumed the role of President and CEO and became a director of the Company. The Committee approved an increased base salary of $840,000 for Mr. Quigley, an increased STIP target opportunity from 85% to 110% of base salary earnings, and his long-term incentive target opportunity was increased from 140% to 200% of base salary. The committee also approved an additional grant of 2019 LTI awards with a total grant date value of $218,750. Mr. Quigley’s benefits under the Company’s Senior Executive Severance Plan increased from a Tier 2 participant to a Tier 1 participant. Mr. Quigley’s severance eligibility can be found in the section below titled, Potential Payments upon Termination or Change in Control.

Base Salary

Base salaries for Senior Officers,senior officers, including the Named Executive Officersnamed executive officers are intended to be competitive with Market Data to ensure that the Company can attract and retain the executives necessary to successfully lead and manage the organization. Base salaries generally fall within a range (+/- 15%) around the median of salaries in the Market Data, as individual base salaries will vary based upon the factors described below. Based on Market Data available at the time the review was conducted in November 2017,2018, we determined that the base salaries of our Named Executive Officersnamed executive officers were within this competitive range of the market medians for comparable roles. Base salary is only one component of target total direct compensation and may be affected by other components to ensure that target total direct compensation meets compensation objectives.

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Compensation Discussion and Analysis

The Committee reviews the base salaries of Senior Officers,senior officers, including the Named Executive Officers,named executive officers, on an annual basis (or as a Senior Officer’ssenior officer’s duties and responsibilities change). Base salaries are determined by the Committee for each of the Senior Officerssenior officers based on various factors, including the scope and responsibilities of the role, an individual’s experience and performance in the role, their current level of pay compared to Market Data, internal pay equity, the recommendations of the CEO, and consideration of the Company’s salary adjustment budget.

The Company’s annual total compensation review process for all employees, including the Senior Officers,senior officers, typically occurs during the first quarter to coincide with the timing of any potential incentive award payouts. The timing alignment of compensation elements is intended to reinforce the Company’s pay for performance philosophy and provide each employee with their “total compensation” overview. In November 2017,2018, the Committee conducted its annual review of base salaries of the Senior Officers,senior officers, including Named Executive Officers.named executive officers. In February 20182019, it was determined that no changes would be made to base salary levels for Messrs. Corona and Quigley and Ms. Carroll as the Committee believes currentbelieved their salary levels are competitive in thewere market for talent.competitive. Salaries for Mr.Messrs. Thirot, Boland and Bradley andMs. Lim-Johnson were increased 3.1%on average 3.6%, to recognize performance and 2.9% respectively,move market competitiveness closer to improve market competitiveness. At this time,median.

Effective with his promotion to President and CEO on October 1, 2019, the Committee also approved a base salary increase of 46% for Mr. Quigley to move his salary closer to competitive market levels for the CEO position. At the same time, Messrs. Thirot as an Executive Vice Presidentand Boland each received base salary increases of the Company.5% in recognition of additional responsibilities.

In consideration of the factors noted above, the following base salaries for the Named Executive Officersnamed executive officers were approved by the Committee in 2018:2019:

 

  2017 Base   2018 Base   Adjustment   2018 Base   2019 Base   Adjustment 

Named Executive Officer

  Salary   Salary   %   Salary   Salary   % 

Peter W. Quigley

  $575,000   $840,000    46.1

Olivier G. Thirot

  $550,000   $588,000    6.9

Peter M. Boland

  $350,000   $376,600    7.6

James H. Bradley

  $315,500   $333,500    5.7

George S. Corona

  $1,000,000   $1,000,000    0.0  $1,000,000   $1,000,000    0.0

Olivier G. Thirot

  $533,500   $550,000    3.1

Teresa S. Carroll

  $575,000   $575,000    0.0

Peter W. Quigley

  $575,000   $575,000    0.0

Hannah S.Lim-Johnson

  $340,000   $350,000    2.9  $350,000   $365,000    4.3

Notes:

 

Amounts represent base salaries in effect on December 31 of each applicable year.

 

20182019 total compensation review salary adjustments were effective March 1, 2018.2019.

Promotional increase for Mr. Quigley was effective October 1, 2019.

Special increases for Messrs. Thirot and Boland were effective October 1, 2019.

Mr. Corona’s base salary was reduced to $180,000 effective October 1, 2019 through June 30, 2020, per the terms of his Transition Employment Agreement.

Ms. Carroll separated as an officer and an employee of the Company effective September 30, 2019.

Annual Cash Incentive

The Committee believes that the Named Executive Officersnamed executive officers should have a meaningful percentage of their total compensation earned through annual “at risk” performance-based incentives. The percentage of target total compensation at risk under the terms of the STIP increases significantly as the individual executive’s responsibilities and influence on overall corporate performance results increase. The STIP is designed to encourage executives to meet and exceed the Company’s short-term goals that align with overall corporate strategy and improve shareholderstockholder value.

The STIP target opportunity is established as a percentage of each individual’s actual base salary earnings and is targeted near the median Market Data, but may vary based upon individual factors, internal equity, and other considerations. STIP payments for all participants are capped at 200% of the target incentive award opportunity. In November 2017,2018, the Committee reviewed the target incentive opportunity for each of the Named Executive Officersnamed executive officers and found that all but one were appropriately positioned relative to the Market Data. The Committee approved increasing Mr. Thirot’s STIP target opportunity from 75% to 80%, effective January 1, 2019.

Mr. Quigley’s STIP target opportunity was increased from 85% to 110% of base salary effective Januarywith his promotion to President and CEO on October 1, 2018.2019. His 2019 STIP award amount was prorated between the time he spent in each role and the associated STIP goals, target percentage, and base salary earnings.

 

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Compensation Discussion and Analysis

 

The following table shows the 20172018 and 20182019 STIP target opportunities, as a percent of base salary, for our Named Executive Officers:named executive officers:

 

Named Executive Officer

  2017 STIP
Target %
 2018 STIP
Target %
   2018 STIP
Target %
 2019 STIP
Target %
 

Peter W. Quigley

   85 110

Olivier G. Thirot

   75 80

Peter M. Boland

   55 55

James H. Bradley

   65 65

George S. Corona

   130 130   130 130

Olivier G. Thirot

   75 80

Teresa S. Carroll

   85 85

Peter W. Quigley

   85 85

Hannah S.Lim-Johnson

   65 65   65 65

In the months leading up to year end, the Committee reviews and determines the objectives, performance measures, and other terms and conditions of the STIP for the following plan year. For 2018,2019, the Committee approved the use of the same multiple performance measures as were used in 20172018 to comprise the corporate component of the STIP. The Committee selected these multiple financial measures again for the STIP because they aligned with business objectives and value creation, provided balance, ensured a strongpay-performance linkage, and improved line of sight for Senior Officers,senior officers, including the Named Executive Officers.named executive officers. Measures selected for 20182019 STIP were:

 

Earnings from Operations, to focus on improving the Company’s earnings;

 

Total Gross Profit, to maximize growth for all Kelly businesses; and

Return on Gross Profit (also referred to as “conversion rate”“Conversion Rate”), to focus on expense control; and

Total Gross Profit, to maximize growth for all of our businesses.control.

Payout for threshold performance under the corporate component of STIP is 25%50% of a Named Executive Officer’snamed executive officer’s target payout opportunity, with zero payout earned for performance below threshold. Achievement of the intermediate level, which is halfway between threshold and target performance levels, results in payouts that are 75% of target. Achievement of target performance results in target payouts for the Named Executive Officers.named executive officers. Performance above target earns incentive payouts above target and up to the maximum of 200% of target. As in prior years, the 20182019 STIP design includes a ‘gatekeeper’ goal which must be achieved to earn a payout under any measure. The gatekeeper goal is earnings from operations with a required level of achievement of at least 60% of target.

Performance measures used for purposes of STIP are the same as defined in the Company’s GAAP financial statements, excluding special items such as: changes in accounting principles, gains or losses on acquisitions or divestitures, changes in budget due to acquisitions or divestitures, restructuring expenses, and other unusual items, which are defined as such and quantified in the financial statements and/or footnotes to the Company’s Annual Report on Form10-K. Adjustments would apply only to unbudgeted items. For the total gross profit measure, constant currency (using the Company’s 20182019 budgeted currency exchange rate) was used to determine values in establishing achievement of the incentive plan goals for 2018.2019.

In February 2018,2019, the Committee determined and approved threshold, intermediate, target, and maximum performance goal levels for the 20182019 STIP. The threshold goals were set at levels for which the Committee believed it was appropriate to start earning incentives; intermediate goals were set halfway between threshold and target amounts; target goals were set at the budgeted levels, which the Committee considered were “challenging but achievable”; maximum goals were set at significant stretch levels for which the Committee believed the earning of two times target payouts was warranted. In approving the performance goals in February, the Committee determined it would review goals again at the May meeting that would include the estimated impact of the Company’s January 2019 acquisitions. In May 2019, the Committee approved higher performance goals, as shown in the table below, that reflected the impact of the acquisitions. For the Corporate measures, straight line interpolation occurs for achievement of performance between threshold and intermediate, intermediate and target, and between target and maximum. For the business unit measures for Mr. Quigley and Ms. Carroll, there is no straight-line interpolation between payout levels of the payout schedule. For the business unit goal for Mr. Bradley, straight line interpolation occurs for achievement between payout levels. The goals at threshold, target, intermediate and maximum for the 20182019 STIP, as well as resulting performance for each measure of the corporate component were as follows:

 

      2018 Performance Goals          

Corporate Component

Performance Measures

  Weighting  Threshold  Intermediate  Target  Maximum  2018
Actual
Results
  Weighted
2018 Payout
(% of
Target)
 

Earnings from Operations

   50.0 $85.529  $91.015  $96.500  $125.450  $87.465   21.3

Return on Gross Profit

   25.0  8.994  9.297  9.600  11.100  9.000  6.3

Total Gross Profit

   25.0 $948.945  $977.083  $1,005.221  $1,105.743  $978.700   19.1
   100%        46.8% 

$ in millions

      2019 Performance Goals       

Corporate Component Performance Measures

  Weighting  Threshold  Target  Maximum  2019
Actual
Results
  Weighted
2019
Payout (%

of Target)
 

Earnings from Operations

   50.0 $87.465  $106.524  $138.482  $90.646   29.2

Return on Gross Profit

   25.0  8.996  10.148  11.993  9.361  16.5

Total Gross Profit

   25.0 $978.722  $1,049.693  $1,154.662  $973.427   0.0

$ in millions

   100      45.6

 

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Compensation Discussion and Analysis

Total Company revenue from services for 2019 declined, due to revenue decreases in Americas Staffing and International Staffing, partially offset by an increase in GTS revenue. The Company’s gross profit rate increased across all business segments from the prior year. The Company’s return on gross profit and earnings from operations were down from 2018 due to restructuring expense.

Messrs. Corona, Thirot, and Thirot,Boland, andMs. Lim-Johnson’s STIP opportunities were based 100% upon the performance measures of the corporate component, as shown above.

Ms. Carroll’s STIP opportunity was based 50% on the corporate component measures and 50% on the business unit measures for which she iswas accountable. Payout results for the business unit measures for Ms. Carroll were positively impacted by increased revenue, primarily due to the GTA acquisition and program expansion in theour Business Process Outsourcing (“BPO”), and KellyConnect and Contingent Workforce Outsourcing (“CWO”) businesses, and the increase in Global Talent solutions (“GTS”) Gross Profit rate due to improving product mix,products. These increases were partially offset by increases in employee-related healthcare costs, and were negatively impacted by lower demand in centrally delivered staffingstaffing. The GTS gross profit rate increased due to improving product mix coupled with lower employee-related costs. Total SG&A expenses decreased due to proactive cost management as we continue to align our resources and Payroll Process Outsourcing (“PPO”).spending levels with volume and gross profit in our products. Decreases were partially offset by an increase in SG&A expenses related to the January 2019 acquisition of GTA. The measure, “Contribution” that appears below for Ms. Carroll and Mr. Quigley is defined as income from operations.

Performance results for each of Ms. Carroll’s business unit measures are as follows:

Teresa Carroll

      2018 Performance Goals         
Corporate Component and                 2018   Payout 
Business Unit                 Actual   (% of 

Performance Measures

  Weighting  Threshold   Target   Maximum   Results   Target) 

Corporate Component Performance Measures

   50.0    see details above      46.80

Global Talent Solutions (GTS) Staffing GP $

   12.5 $130.568   $145.076   $181.345   $142.610    75.00

Global OCG GP $

   12.5 $218.410   $242.678   $291.214   $239.986    90.00

Global Talent Solutions (GTS) Contribution

   25.0 $62.410   $78.012   $117.018   $84.547    110.00
$ in millions        Weighted Payout:    71.53%     

      2019 Performance Goals         
Corporate Component and                 2019   Payout 
Business Unit                 Actual   (% of 

Performance Measures

  Weighting  Threshold   Target   Maximum   Results   Target) 

Corporate Component Performance Measures

   50.0    see details above      45.6

Global Talent Solutions (GTS) Staffing GP $

   12.5 $118.291   $131.435   $164.293   $129.903    75.0

Global OCG GP $

   12.5 $250.119   $277.910   $333.492   $271.760    90.0

Global Talent Solutions (GTS) Contribution

   25.0 $81.056   $101.320   $151.980   $108.213    110.0

$ in millions

   100.0%       Weighted Payout:    70.9% 

Mr. Quigley’s STIP opportunity for the first nine months of 2019 was based 50% on the corporate component measures and 50% on the business unit measures for which he is accountable.was accountable in his role as Executive Vice President and President, Global Staffing and General Manager, Global IT, Global Service, and Global Business Services. Payout results for the America’s Staffing business unit measures for Mr. Quigley were positively impacted by the acquisition of NextGen in January 2019. Revenue from services was down, reflecting a decrease in hours volume and an increase in average bill ratesrates. The decrease in hours volume was primarily due to the disruption resulting from the restructure of the U.S. branch-based staffing in the first quarter of 2019 and slower achievement of the related benefits. The increase in average bill rates was the result of wage increases and stronger revenue growth in our servicesservice lines with higher pay ratesrates. The change in revenues reflects decreases in volume in our light industrial and were negatively impacted by increased SG&A expenses due primarily to higher costs for recruiting and sales resources and additional effort to attract and place candidates in the current talent environment. Payout results for the EMEA business unit measures were positively impactedoffice services specialties, partially offset by an increase in average bill rates resulting from changesengineering, educational staffing and science specialties. The Americas gross profit rate increased in country and customer mix and were negativelycomparison to the prior year, having been positively impacted by the unfavorable customer mixaddition of NextGen. SG&A expenses increased due to the addition of NextGen and also restructuring expenses related to U.S. branch-based staffing operations severance costs. International Staffing revenue from services decreased from the effectprior year, primarily due to revenue declines in France and Germany, reflecting current staffing market conditions. These decreases were partially offset by increased revenue in Russia, due to higher hours volume. International Staffing gross profit decreased as a result of French payroll tax adjustments.declining revenue. Total SG&A expenses for International Staffing decreased due to continued effective cost management to align to revenue trends. Mr. Quigley’s STIP opportunity for the last three months of 2019, in his role as President and CEO, was based 100% on the corporate component.

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Compensation Discussion and Analysis

Performance results for each of Mr. Quigley’s business unit measures are as follows:

Peter Quigley

      2018 Performance Goals         
Corporate Component and                 2018   Payout 
Business Unit                 Actual   (% of 

Performance Measures

  Weighting  Threshold   Target   Maximum   Results   Target) 

Corporate Component Performance Measures

   50.0    see details above      46.80

Americas Staffing Gross Profit

   20.0 $412.128   $457.920   $572.400   $443.475    50.00

Americas Staffing Contribution

   20.0 $71.430   $89.288   $133.932   $77.275    35.00

EMEA Staffing Gross Profit

   5.0 $145.787   $161.985   $202.481   $155.378    50.00

EMEA Staffiing Contribution

   5.0 $19.680   $24.600   $36.900   $20.428    20.00
$ in millions        Weighted Payout:    43.90%     

          2019 Performance Goals       

Job Title

 

Period

  

Corporate Component and
Business Unit

Performance Measures

 Weighting  Threshold  Target  Maximum  2019
Actual

Results
  Payout
(% of

Target)
 

EVP & President,

Global Staffing

and GM, Global

IT, Global

Business Services

& Global Service

 

1/1/19 -

9/30/19

  

Corporate Component Performance Measures

  50.0   see details above    45.6
  

Americas Staffing Gross Profit

  20.0 $435.100  $483.444  $604.305  $429.853   0.0
  

Americas Staffing Contribution

  20.0 $65.694  $82.118  $123.177  $62.313   0.0
  

EMEA Staffing Gross Profit

  5.0 $143.470  $159.411  $199.263  $144.050   0.0%(1) 
  

EMEA Staffiing Contribution

  5.0 $18.731  $23.414  $35.121  $15.204   0.0

President & CEO

 10/1/19-12/31/19  

Corporate Component Performance Measures

  100.0   see details above    45.6

$ in millions

        Weighted   Payout:   31.5% 

(1)

No payout on GP measure if Contribution measure does not achieve at least a threshold level of performance.

Mr. Bradley’s STIP opportunity was based 70% on the corporate component measures and 30% on the business unit measure, days sales outstanding (“DSO”) Americas for which he was accountable. For the DSO measure, a lower value reflects better performance. Payout results for the business unit measure for Mr. Bradley were just above threshold, resulting in a payout of 7.5%.

Performance result for Mr. Bradley’s business unit measure is as follows:

James Bradley

      2019 Performance Goals         

Corporate Component and
Business Unit
Performance Measures

  Weighting  Threshold   Target   Maximum   2019
Actual
Results
   Payout
(% of
Target)
 

Corporate Component Performance Measures

   70.0    see details above      45.6

Americas DSO

   30.0  49.84    47.84    44.84    49.69    7.5
   100.0    Weighted Payout:    34.2

Under the terms of the STIP, the Committee retains the right in its discretion to reduce a STIP award based on Company, business unit, or individual performance. The Committee has no discretion to increase a STIP award for Named Executive Officersnamed executive officers (though the Committee may approve a special bonus for Named Executives Officersnamed executives officers on a discretionary basis to recognize exceptional performance or actions not related to objectives set forth in the STIP; in 2018,2019, no discretionary bonus awards were made to Named Executive Officers)named executive officers). STIP awards made in 20182019 to Named Executive Officersnamed executive officers are subject to the Company’s Clawback Policy.

Based on these performance results, at its February 13, 201911, 2020 meeting, the Committee reviewed and approved payments to the Named Executive Officersnamed executive officers in accordance with the STIP provisions as follows:

 

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Compensation Discussion and Analysis

Named Executive Officer

  2018
Base
Salary
Earnings
   2018 STIP
Target as
% of

Salary
 2018 STIP
Payout at
Target
   2018 Payout
as a
Percentage
of Target
   2018 STIP
Payout
   2019
Base
Salary

Earnings
   2019 STIP
Target as %
of Salary
 2019 STIP
Payout at
Target
   2019 Payout
as a
Percentage
of Target
 2019 STIP
Payout
 

Peter W. Quigley

  $640,231    85%/110 $595,889    31.5 $187,720 

Olivier G. Thirot

  $565,200    80 $452,160    45.6 $206,185 

Peter M. Boland

  $361,634    55 $198,899    45.6 $90,698 

James H. Bradley

  $330,454    65 $214,795    34.2 $73,395 

George S. Corona

  $1,000,000    130 $1,300,000    46.80   $608,400   $750,000    130 $975,000    45.6 $444,600 

Olivier G. Thirot

  $547,271    80 $437,817    46.80   $204,898 

Teresa S. Carroll

  $575,000    85 $488,750    71.53   $349,578   $431,250    85 $366,563    70.9 $259,984 

Peter W. Quigley

  $575,000    85 $488,750    43.90   $214,561 

Hannah S.Lim-Johnson

  $348,346    65 $226,425    46.80   $105,967   $362,462    65 $235,600    45.6 $107,434 

Long-Term Incentives

The EIP provides for long-term incentives that reward executives for achieving the Company’s long-term growth and profitability goals. Long-term incentive compensation is also intended to help the Company retain key employees, and provide those employees shared financial interests with the Company’s shareholdersstockholders and positively influence their job performance and longer-term strategic focus. The EIP allows for grants of equity andnon-equity awards to key employees.    The Committee approved a redesign of the Company’s long-term incentives in 2015 that included updated performance measures, a greater portion of variableat-risk performance-based compensation,

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Compensation Discussion and target opportunities for the Named Executive Officers that were set, on average, to be near market competitive levels.Analysis

The Committee believes that compensation programs for the Company’s Senior Officerssenior officers should include strong alignment between pay and performance, with a significant portion of “at risk” pay. As a result, since 2015 the design of the 2018Committee has provided long-term incentives for Senior Officers,senior officers, including the Named Executive Officers, mirrored the 2017 grants,named executive officers with grant levels based 75% on performance shares (at target) and 25% on restricted stock in order to create award opportunities that heavily emphasize performance. The current incentive mix emphasizes performance-contingent awards that are delivered through performance shares and places a reducedlower weighting on restricted shares.

 

LOGOLOGO

In 2015 we implemented a significant design change from the Company’spre-2015 long-term incentive awards. PriorOn average, target LTI awards granted to 2015, target long-term incentive opportunities for Senior Officers were generally significantlysenior officers have historically been and currently remain below market median and provided primarily in time vesting restricted stock. The overall target number of shares granted to Senior Officers under the 2015 long-term incentive awards brought target total direct compensation opportunities, on average, to be closer to market median levels.median. The target number of shares granted toLTI award amounts for each Senior Officersenior officer in 2015,2019, including the Named Executive Officers,named executive officers, were based on an established value for each officer level. Target LTI grant levels, in terms of the number of shares, for nearly all Senior Officers were reduced for the 2016 grant by approximately 15% from the 2015 target share grant levels. This change was made at the request of management and with the approval of the Committee, as both believed it was an approach that supported the Company’s investment strategy and efforts to reduce cost. This reduced grant value was maintained for the 2017 and 2018 LTI grants, with grant values approximately the same as they were in 2016 (for those executives in the same position each year). Due to increases in position responsibilities and promotions, the grant values of the LTI award opportunities for most of the Named Executive Officers increased over the last three years. The number of target shares granted to each Named Executive Officernamed executive officer is based on the grant value and closing stock price on the date of grant and can be found in the “Grants of Plan-Based Awards” table, later in this document. TheFor performance share awards, the actual value realized, if any, for the grant will be based upon achievement of the performance measures of the performance share awardsthree-year goals as determined in early 2022 and the price of the Company’s stock.

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Compensation Discussion and Analysis

Under the terms of the EIP, the Committee retains the right in its discretion to reduce an LTI award based on individual performance. The Committee has no discretion to increase an LTI award for Named Executive Officers.named executive officers. LTI grants made in 2017 and prior years were designed to comply with the requirements of Section 162(m) of the Code and any performance-based awards made under the EIP are subject to the Company’s Clawback Policy.

Performance Shares

Performance shares provide Senior Officerssenior officers with the opportunity to earn shares, from zero to 200% of their target opportunity, based on achievement ofpre-established measures and goals. For 2018,the 2019-2021 performance period, the Committee selected the following two new equally weighted financial performance measures for the performance shares: return on sales,gross profit growth and average conversion rate improvement in order to maximize margins from revenues; earnings before taxes plus joint venture (“JV”) income,reinforce the Company’s focus on profitable growth and expense control. The Committee also elected to include an operating earnings measure that also captures JV earnings; andcontinue to use TSR relative to the S&P SmallCap 600 Index to reward relative TSR performance.performance, however determined that it would be applied as a modifier for the 2019-2021 LTI awards (not a separate measure). Using the relative TSR measure as a modifier strengthens accountability to financial results and enhances alignment between earned awards and expense. Financial measure outcomes can be impacted by the TSR modifier either positively or negatively as a multiplier from between zero to 25%, with overall payouts under the plan capped at 200% of target. The Committee believed that these performance measures were aligned with the business strategy and shareholderstockholder interests and also provided balance with STIP measures across the strategic business objectives of the Company.measures.

For the 20182019-2021 grant of performance shares, the two financial measures, return on salesgross profit growth and earnings before taxes plus JV income,average conversion rate improvement, as well as the Relative TSR modifier, were established to have three-year goals which would be developed by aggregatingone-year performance goals for each of the years in thefull performance period 2018-2020.2019-2021. This design was selected due to the desire to haveprovides multi-year accountability for performance results, while recognizing the challenges, at this time, of establishing traditional three-year goals in an uncertain environment.results. In February 2018,2019, the Committee approved goals at threshold, intermediate, target, and maximum levels of performance for each of the measures for 2018. Goals for the measures in subsequent years of the performance period will be established within the first ninety days of each of the years, 2019 and 2020.2019-2021. At the end of the three-year performance period 2018-2020 (i.e., in early 2021), goals and2022, results will be aggregated and/or averaged as appropriate, for each of the two financial measures, toplus the TSR modifier, will determine achievement and earning, if any, of shares. The Relative TSR measure of the performance shares is a three-year goal with vesting at the end of the 2018-2020 performance period, provided that a threshold level of performance for this measure is achieved. The following table illustrates performance periods for each of the measures for the 2018-20202019-2021 performance shares:

 

Measures

  

2018

  

2019

  

2020

•  Return on Sales (ROS)

 

•  Earnings Before Taxes plus JV Income

  Three-year performance is assessed based on the average (for the ROS measure) or sum (for the earnings measure) of the annual goals set at the start of each year, relative to three years of results

•  Relative TSR

  Three-calendar year Performance Period
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Compensation Discussion and Analysis

Measures

  

2019

  

2020

  

2021

•  Gross Profit Growth

 

•  Improvement in Return on Gross Profit (Conversion Rate)

  Three-fiscal year Performance Period

•  Relative TSR (applied as modifier)

  Three-calendar year Performance Period

The following target number of performance shares were awarded for each performance measure to the Named Executive Officersnamed executive officers in 2018:2019:

 

Target Number of 2018-2020 Performance Shares Awarded

 
   Financial Measures       Total Number 

Name

  

Return on

Sales

   

Earnings
Before Taxes
plus JV
Income

   

Relative
TSR

Measure

   

of
Performance

Shares @

Target

 

George S. Corona

   19,218    19,218    19,218    57,654 

Olivier G. Thirot

   6,876    6,876    6,876    20,628 

Teresa S. Carroll

   6,876    6,876    6,876    20,628 

Peter W. Quigley

   6,876    6,876    6,876    20,628 

Hannah S.Lim-Johnson

   2,904    2,904    2,904    8,712 

Target Number of 2019-2021 Performance Shares Awarded

 
   

Financial Measures(1)

   Total Number
of
 

Name

  

Gross
Profit
Growth

   

Average
Conversion
Rate

   

Performance
Shares @
Target

 

Peter W. Quigley(2)

   15,751    15,751    31,502 

Olivier G. Thirot

   12,266    12,266    24,532 

Peter M. Boland

   3,474    3,474    6,948 

James H. Bradley

   3,611    3,611    7,222 

George S. Corona

   34,285    34,285    68,570 

Teresa S. Carroll(3)

   12,266    12,266    24,532 

Hannah S.Lim-Johnson(4)

   5,333    5,333    10,666 

(1)

Results for the two financial measures may be increased or decreased up to 25% based on the Company’s Relative TSR results in the form of a modifier.

(2)

Amounts include additional shares granted to Mr. Quigley following his promotion to President and CEO.

(3)

Effective with her separation from the Company and per the terms of the EIP, Ms. Carroll’s 2019-2021 Performance Shares were forfeited.

(4)

Effective with her separation from the Company and per the terms of the EIP,Ms. Lim-Johnson may be eligible for a prorated 2019-2021 Performance Share award, if any, based upon achievement of performance goals.

For achievement of threshold performance, 25% of target performance shares would be earned; for achievement of intermediate performance, 75%50% of target performance shares would be earned; for achievement of target performance, 100% of target performance shares would be earned; and for achievement of maximum performance or higher, 200% of target performance shares would be earned under the 20182019-2021 long-term incentive design. The threshold goals were set at levels for which the Committee believed it was appropriate to start earning incentives; intermediate goals were set halfway between threshold and target levels of performance; target goals were set at budgeted levels, which the Committee considered were “challenging but achievable”; maximum goals were set at significant stretch levels for which the Committee believed the earning of two times target payout was warranted. Straight line interpolation occurs for achievement of performance between threshold and intermediate, intermediate and target, and between target and maximum.

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Compensation Discussion and Analysis

Shares that are subject to theThe Relative TSR measure have a three-year performance period, 2018-2020. TSR combines share price appreciation plus the value of reinvestedex-date dividends and is expressed as a percentage. For the 20182019-2021 performance shares, TSR will be calculated based on the average adjusted closing stock price for the twenty consecutive trading days immediately prior to the beginning and end of the three-year measurement period, January 1, 20182019 to December 31, 2020. Shares are earned based on2021. Results of the Company’s TSR at the end of the three-year performance period relative to that of the S&P SmallCap 600 Index.Index will be applied as a modifier to the outcomes of the two financial measures in order to determine the number of shares earned. To encourage appreciation of the Company’s share price, the calculated award will not be reducedpositively impacted by 50%the modifier if at the end of the performance period the Company’s TSR is negative, indicating it has declined over the three-year period.negative.

Performance awards are granted in the form of Performance Share Units. Performance shares are not eligible for dividends or dividend equivalents. Any 2018-20202019-2021 performance shares earned under any measure will vest in early 2021,2022, following approval by the Committee.

In the event of a Senior Officer’ssenior officer’s termination of employment due to death, disability, normal retirement, or termination not for cause, theythe officer will receive a prorated award of performance shares based on actual results achieved, if any. Normal retirement is defined as age 62 with at least five years of service.service, or a combination of age plus years of service equal to 70, with a minimum age of 60. In order to be eligible for a prorated award due to termination by the Company not for cause, a Senior Officersenior officer must have been employed for at least one year after the date the grants were approved by the Committee. The prorated amount is based on the number of whole months in the performance period that were worked by the Senior Officersenior officer prior to termination divided by 36. In the case of termination not for cause in connection with a change in control, performance shares vest immediately at target amounts.

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Compensation Discussion and Analysis

Restricted Stock

Restricted stock is considered by the Committee to be an effective vehicle to support the Company’s long-term compensation objectives:

 

Alignment with shareholderstockholder interests;

 

Facilitate retention through an extended pro rata vesting structure; and

 

Support meaningful stock ownership.

At its February 14, 201813, 2019 meeting, the Committee approved restricted stock grants for Senior Officers,senior officers, including the Named Executive Officers,named executive officers, which vest ratably over four years, as detailed in the Summary Compensation Table and the Grants of Plan Based Awards Table. This grant of restricted shares represents 25% of each Senior Officer’ssenior officer’s target long-term incentive grant. Grants of restricted stock made to our Executive Officersexecutive officers have a performance hurdle of “Positive Net Income” that must be achieved for 20182019 in order for shares to become earned and eligible for vesting. Dividend equivalents are not paid to Executive Officersexecutive officers until the performance hurdle is achieved and each tranche of shares vest. The Company believes that restricted stock is an important component of total compensation for our Named Executive Officersnamed executive officers and the four-year, pro rata vesting feature supports the Company’s retention objective. Any remaining unvested portion of restricted stock awards are forfeited upon voluntary termination, normal retirement, and involuntary termination for cause or not for cause, unless termination not for cause is in connection with a change in control. In the case of termination not for cause in connection with a change in control, all restricted stock shares or units vest immediately. Restricted stock is prorated in the event of termination due to death or disability.

All of the Senior Officers’ 2018senior officers’ 2019 long-term incentive awards were granted in a mix of 75% performance shares and 25% restricted stock, and there were no other special grants.

2016-20182017-2019 Long-Term Incentive Performance Results

As outlined in the Company’s 20172018 Proxy Statement, 2016-20182017-2019 performance shares become earned based on threetwo financial measures and a Relative TSR measure. The threetwo financial performance measures for the 2016-20182017-2019 award, return on sales; gross profit for the combined Outsourcingsales, and Consulting Group (OCG) and PT businesses as a percentage of total Company gross profit; and gross profit for the Global Commercial business,earnings before taxes plus JV income, were established to have three-year goals, which would be developed by aggregatingone-year performance goals for each of the years in the performance period 2016-2018.2017-2019. Goals for the performance measures were established and approved by the Committee within the first ninety days of each of the years 2016, 2017, 2018 and 2018.2019. At the end of the performance period 2016-20182017-2019 (i.e., in early 2019)2020), goals and results were aggregated and averaged as appropriate, for each of the threetwo financial measures, to determine achievement and earning, if any, of shares. The relative TSR measure of the performance shares is a three-year goal with vesting at the end of the 2016-20182017-2019 performance period, provided that a threshold level of performance for this measure is achieved. Upon achievement of at least a threshold level of performance for each measure, shares would be earned subject to approval by the Committee in early 2019.2020. Performance results achieved for the awards that were based on 2016-20182017-2019 financial measures were 60.15%68.42% of target for the return on sales measure; 52.00%and 41.56% of target for the gross profit for the OCG and PT businesses as a percentage of total Company gross profit; and 98.98% of target for the gross profit for the Global

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Compensation Discussion and Analysis

Commercial business.earnings before taxes plus JV income measure. For performance awards based on the Relative TSR performance measure for the period 2016-2018,2017-2019, results were based on the Company’s stock price appreciation and dividend reinvestment over the three-year period as compared to the performance of the S&P SmallCap 600 Index for the same period. The beginning stock price was the average dividend-adjusted closing stock price for the twenty consecutive trading days ending December 31, 2015.2016. The ending stock price was the average dividend-adjusted closing stock price for the twenty consecutive trading days ending December 31, 2018.2019. The Company’s 2016-20182017-2019 TSR of 35.6%2.3% is 1.2% higher22.7% lower than the 2016-20182017-2019 TSR for the S&P SmallCap 600 Index, which was 34.4%25.0%, resulting in ano payout of 103.89% of target.shares for this measure. Award amounts earned are based on the level of achievement for each of the performance measures. The aggregateAggregate funding for all performance measures of the 2016-20182017-2019 LTI performance awards is 78.76%was 36.62% of target. These levels and final performance results for the 2016-20182017-2019 performance period are provided in the following chart:

 

    2016-2018 Performance Goals 2016-2018 Payout     2017-2019 Performance Goals 2017-2019 Payout 
    Threshold Target Maximum Actual as % of     Threshold Intermediate Target Maximum Actual as % of 

Financial Performance Measures

  Weighting 50% 100% 200% Results Target   Weighting 50% 75% 100% 200% Results Target 

Return on Sales

   25.0 1.442 1.641 2.007 1.482 60.15   33.3 1.469 1.583 1.697 1.997 1.568 68.42

Gross Profit: OCG + PT as % of Total GP

   25.0 42.865 44.017 46.517 42.911 52.00

Gross Profit $: Global Commercial

   25.0 $1,583.531  $1,629.660  $2,037.075  $1,628.721  98.98

Earnings Before Taxes plus JV Income

   33.3 $247.768  $267.512  $287.255  $373.434  $254.307  41.56

Relative TSR

   25.0 -15 0 +30 +1.2 ��103.89   33.4 -15 -7.5 0 +30 -22.7 0.00
$ in millions      Weighted Payout:   78.76%        Weighted Payout:   36.62

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Compensation Discussion and Analysis

As a result of the above level of achievement for each of the performance measures of the 2016-20182017-2019 LTI award, the Committee approved the vesting of the following number of earned performance shares for each Named Executive Officer:named executive officer(1):

 

  Financial Measure:
Return on Sales
   Financial Measure:
Gross Profit: OCG +PT
as % of Total GP
   

Financial Measure:

Gross Profit $: Global
Commercial

   Total Shareholder
Return (T SR )
   Total 
  Payout as % of Target:   Payout as % of Target:   Payout as %of Target:   Payout as % of Target:   Number of   Financial Measure:
Return on Sales
   Financial Measure:
Earnings Before Taxes
plus JV Income
   Total Shareholder
Return (TSR)
   Total
Number of
Performance

Shares
Earned
 
  60.15%   52.00%   98.98%   103.89%   Performance   Payout as % of
Target: 68.42%
   Payout as % of Target:
41.56%
   Payout as % of Target:
0.00%
 

Name

  

Target #
of Shares

   

# of Shares
Earned

   

Target #
of Shares

   

# of Shares
Earned

   

Target #
of Shares

   

# of Shares

Earned

   

Target #

of Shares

   

# of Shares
Earned

   

Shares
Earned

   Target
#
Shares
   # of Shares
Earned
   Target  #
of Shares
   # of Shares
Earned
   Target #
of Shares
   # of Shares
Earned
 

Peter W. Quigley

   9,317    6,375    9,317    3,872    9,316    0    10,247 

Olivier G. Thirot

   8,325    5,696    8,325    3,460    8,325    0    9,156 

James H. Bradley

   3,100    2,121    3,100    1,288    3,100    0    3,409 

George S. Corona

   11,156    6,710    11,156    5,801    11,156    11,042    11,157    11,591    35,144    23,297    15,940    23,297    9,682    23,297    0    25,622 

Olivier G. Thirot

   6,375    3,835    6,375    3,315    6,375    6,310    6,375    6,623    20,083 

Teresa S. Carroll

   6,375    3,835    6,375    3,315    6,375    6,310    6,375    6,623    20,083    8,540    5,843    8,540    3,549    8,541    0    9,392 

Peter W. Quigley

   6,375    3,835    6,375    3,315    6,375    6,310    6,375    6,623    20,083 

(1)

Ms. Lim-Johnson and Mr. Boland were not participants in the 2017-2019 LTI award.

Retirement Benefits

Highly compensated employees in the U.S. are not eligible to participate in the Company’s qualified 401(k) plan. In order to provide a competitive total compensation package, the Company has established the Management Retirement Plan (the “MRP”). The MRP is a U.S. nonqualified defined contribution/deferred compensation plan available to all highly compensated employees, including the Named Executive Officers,named executive officers, as outlined by Section 414(q)(1)(B)(i) of the Code. Employees who are working in the U.S. while on an international assignment are not eligible to participate in the MRP. All participants in the MRP can elect to defer from 2% to 25% of their annual base earnings and 2% to 50% of their annual cash incentive earnings. Matching contributions by the Company equal 50% of the first 10% of base salary and annual cash incentives deferred by a participant. Other than the MRP, there are no other retirement income plans available to the Company’s highly compensated employees in the U.S. The MRP provides all participants, including the Named Executive Officers,named executive officers, with a taxgross-up of Medicare taxes incurred on contributions to the plan. The Medicare taxgross-up provides for parity with other employees who are eligible to participate in the Company’stax-qualified 401(k) plan and therefore do not pay Medicare tax on Company contributions.

Mr. Thirot’s Retirement Benefits

As a result of his move from Swiss payroll and benefits to U.S. payroll and benefits effective January 1, 2017, Mr. Thirot is now a participant in the MRP. He retains a Swiss retirement benefit from his employment in Switzerland that includes contributions that he made to the fund, as well as company contributions that were made to the fund on his behalf. Company contributions to Mr. Thirot’s Swiss retirement account stopped at the end of 2016 and no company contributions were made to his Swiss retirement account in 2017, 2018, or 2018.

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Compensation Discussion and Analysis

2019.

Health and Welfare Benefits

The health and welfare plans, including Company-provided life insurance, provided to the Named Executive Officersnamed executive officers are the same plans available to all regular staff employees.

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Compensation Discussion and Analysis

Perquisites

A modest level of perquisites is available to Named Executive Officers:named executive officers:

 

Perquisite

  

Benefit

  

Usage in 20182019

Company Aircraft  To facilitate conducting the Company’s business and provide a competitive advantage, a private aircraft service is available. Senior Officersofficers may utilize the aircraft service for business purposes. On rare occasions, an executive may use the aircraft service for personalnon-business purposes.  No personal use of private aircraft by Named Executive Officersnamed executive officers in 2018.2019.
Executive Physical  To ensure Senior Officerssenior officers monitor their health and general well-being, an annual physical examination is provided at the Company’s expense. Senior Officersofficers may also have the ability to use their own physician to perform the required tests and evaluations, in lieu of using the selected facilities. For those Senior Officers,senior officers, expenses were processed through their employee health care coverage and not through the executive physical program.  Three Named Executive Officersnamed executive officers utilized the formal executive physical program in 2018. Two Named Executive Officers2019. Four named executive officers utilized the services of their own physicians to perform the required testing and evaluation in 2018.2019.
Vacation Facility  Two Company-owned condominiums are available on a limited basis to employees at the Vice President level and above.  Two Named Executive OfficersFour named executive officers used the vacation facility in 2018.2019.

The aggregate amount of perquisites provided in 20182019 for each of the Named Executive Officers,named executive officers, with the exception of Mr. Thirot,Boland, was less than $10,000 and therefore only Mr. Thirot’s usage isBoland’s perquisites are reported in the Summary Compensation Table.

Mr. Thirot’s International Assignment

In light of his transition to be a U.S.-based employee, the initial international assignment benefits provided to Mr. Thirot were reduced for 2016, and then were eliminated when he moved to U.S. payroll and benefits at the beginning of 2017. The Company continues to provide tax support to Mr. Thirot as it relates to carryover costs related to his assignment and these amounts are included in the “All Other Compensation” column of the Summary Compensation Table and are explained in detail in the footnotes of that table.

Senior Executive Severance Plan

To encourage the retention of certain key executives of the Company and thereby promote the stability and continuity of management, the Senior Executive Severance Plan (“Severance Plan”) was established by the Company and approved by the Committee effective March 31, 2017. Participation in the planSeverance Plan is limited to certain Executive Officers,executive officers, namely Messrs. Corona, Thirot and Quigley, and Ms. Carroll.Carroll during 2019. The Severance Plan provides severance benefits in the event a participant’s employment is terminated under certain circumstances as explained and illustrated in Potential Payments Upon Termination.Termination (below). The Plan does not provide excise taxgross-ups to participants under Section 280G of the Code. The Company’s EIP provides for the immediate vesting of restricted stock and performance awards upon a qualified termination in connection with a change in control, andwhich is also explained in Potential Payments Upon Termination.

Under the terms of the Severance Plan covering the eligible Named Executive Officers,named executive officers, each would be entitled to severance payments and benefits in the event that he or she experiences a “qualifying termination” (i.e., any termination of the participant by the Company other than for cause, disability or death: or for good reason by a participant in connection with a change in control as is defined in the Severance Plan). A change in control will not automatically entitle an eligible Named Executive Officernamed executive officer to severance benefits or equity acceleration; instead, the executive must also lose his or her job, or suffer a significant adverse change to employment terms or conditions in order to be eligible for benefits under the Severance Plan. In the event of a termination for any reason, eligible Named Executive Officersnamed executive officers would be entitled to any earned compensation owed but not yet paid as of the date of termination. Eligible Named Executive Officersnamed executive officers would also be entitled to payment of vested benefits, if any. Details of the Severance Plan are provided in the Potential Payments Upon Termination section of this Proxy Statement.

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Compensation Discussion and Analysis

General Severance Plan

The General Severance Plan was amended and restated effective March 27, 2017 to include the Senior Officerssenior officers not covered by the Senior Executive Severance Plan. The General Severance Plan is designed to provide severance benefits in the event of an involuntary termination of employment as a result of general separation of employment or general reduction in force, as provided for under the plan.Plan. During 2019, Mr. Boland, Mr. Bradley, andMs. Lim-Johnson iswere covered by the General Severance Plan and benefits under this plan are explained and illustrated in Potential Payments Upon Termination.

Governance of Executive Compensation Programs

Annual Say on Pay Vote

The frequency of the Company’s Say on Pay vote is annual and, as such, the Committee considers the shareholderstockholder advisory vote on executive compensation as disclosed in the Company’s proxy statement each year. In 2018, 99.65%2019, 99.82% of the shares represented at the meeting approved the Say on Pay proposal. The Committee considered this result as a factor in its decision to maintain the general design of the Company’s compensation programs.

Executive Stock Ownership and Retention Requirements

The Committee seeksimplemented minimum stock ownership and retention requirements to encourage meaningful stock ownership by the Company’s executives so as to alignthat aligns their interests more closely with shareholders’stockholders’ interests. The Committee periodically reviews the Executive Stock Ownership Requirements to ensure the design is consistent with market practice. In consideration of the Company’s LTI design that provides Senior Officers with the opportunity to earn a greater number of shares through the addition of performance share awards and to ensure guidelines are in line with current market practice and those of our peers, as determined by research performed by the Committee approved the current executive stock ownership and retention requirements.Consultant. The requirements are expressed as a multiple of base salary for each level of Senior Officer and more closely reflect current market practices,senior officer, as determined by research performed byshown in the Consultant.table below.

 

2018

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Compensation Discussion and Analysis

2019 Minimum Stock Ownership Requirements

Multiple of Base Salary

CEO EVP Other Senior Officers
6x 3x 1.5x1x-2x

Under the ownership requirements, Senior Officerssenior officers are required to hold all (100%) of theafter-tax shares acquired upon equity award vesting until compliance with the requirements is achieved. Shares counted toward achievement of ownership requirements include: directly owned shares (including those held in retirement plans), shares held by family or trusts, and 60% of unvested restricted stock awards, restricted stock units, and earned unvested performance shares. Although there is not a fixed compliance period, it is expected that new Senior Officerssenior officers will likely reach the guidelines within five years from their start date. The Committee reviews each executive’s progress towards and compliance with the share ownership requirements on an annual basis. If the required level of ownership is not achieved within a reasonable period of time or an executive falls out of compliance with the requirements, the Committee can eliminate or adjust the amount of any future equity awards. Stock ownership levels must be maintained as long as the executive is employed by the Company as a Senior Officersenior officer and is subject to the terms of the Executive Stock Ownership Requirements.

As of March 19, 2018,17, 2019, all Named Executive Officersnamed executive officers were in compliance with their stock ownership requirement, other thanor if they have not yet achieved their current stock ownership guideline, the stock retention requirement. Three officers areon-track to achieve their stock ownership guideline as they retainafter-tax shares to increase their stock holdings to move closer to their ownership guideline. This includes one officer who had been in compliance until their requirementshis ownership requirement substantially increased as a result of being promoted during 20172019 and anothertwo officers due to the length of time they have beenhad served in their current role.roles. Following a review of competitive market practices, the stock ownership requirement forMs.  Lim-Johnson has beenwas increased from 1.5 to 2 times her annual base salary beginning in 2019.

Incentive Compensation Recovery (“Clawback”) Policy

The Company’s Clawback policy applies to awards granted under the STIP and EIP on or after January 1, 2011 to officers of the Company who are subject to Section 16 of the Securities Exchange Act of 1934. In early 2019, the application of the “Clawback” Policy was broadened to include all Senior Officers.senior officers. These officers are required to repay or forfeit, to the fullest extent permitted by law and as directed by the Committee, any performance-based annual or long-term incentive compensation, based on the achievement of financial results that were subsequently restated due to the Company’s materialnon-compliance with the financial disclosure requirements of the federal securities laws, provided the amount of incentive compensation that would have been received or earned would have been lower had the financial results been properly reported. If necessary, we plan to modify our policy to comply with the provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act, when the SEC or Nasdaq implements rules and regulations. The Clawback policy wasPolicy is included as part of the Company’s updated Insider Trading Policy and Section 16 Compliance Procedures in 2018.

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Compensation Discussion and Analysis

Procedures.

Hedging and Pledging of Shares

The Company’s Insider Trading Policy and Section 16 Compliance Procedures strictly prohibit the Company’s Directorsdirectors and all employees, including the Named Executive Officers,named executive officers, from engaging in hedging, monetization or other derivativesderivative or speculative transactions in securities of the Company. This includes short sales, failing to deliver Company securities sold, put or call options, equity swaps, collars, forward sale contracts, exchange funds, holding Company securities in a margin account, or pledging Company securities as collateral for a loan. The EIP does not allow the pledging, sale, assignment or transfer of shares in any manner, except if the Committee determines that a transfer will not violate any requirements of the SEC or IRS. The Committee may permit an inter vivos transfer by gift to, or for the benefit of, a family member of the grantee.

Tax and Accounting Considerations

Deductibility of Executive Compensation

Prior to 2018, Section 162(m) of the Code placed a limit of $1 million on the amount of nonperformance-based compensation that could be deducted for tax purposes for the CEO and the other three highest paid executives (excluding the CFO) listed in the Summary Compensation Table. The Company’s compensation programs were generally designed to qualify for the performance-based exception to this limit. Beginning in 2018, effective with the Tax Cuts and Jobs Act (‘the Act”) that was enacted in December 2017, the corporate tax deduction previously available for performance-based compensation above $1 million for Named Executive Officersnamed executive officers has been eliminated. This means that pay to each Named Executive Officernamed executive officer in excess of $1 million will no longer be tax deductible. Transitional relief is available under the new tax rules where a written, binding contract was in effect on November 2, 2017 and is not materially modified after that date. We will continue to comply with the requirements of Section 162(m) to the extent to which our outstanding LTI awards are

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Compensation Discussion and Analysis

determined to be tax deductible under the transitional relief. Now that the performance-based exception is no longer available, the Company will no longer include reference to Section 162(m) related limitations or provisions or shareholderstockholder approval for this purpose. However, management and the Committee have decidedcurrently intend to retain as good governance, certain practices that had been in place previously for Section 162(m) purposes. These practices include: specification of guidelines for the adjustment of special items, establishing performance goals within the first ninety days of a performance period, and requiring the Committee’s certification of results prior to the payout of any award.

Compensation Committee Report

Prior to and at the Board of DirectorsCompensation Committee meeting held on March 19, 2019,23, 2020, the Compensation Committee members reviewed and discussed the Compensation Discussion and Analysis presented in this Proxy Statement. Based on its review and subsequent discussions with management, the Committee and Board approved the Compensation Discussion and Analysis and directed management to include it in this Proxy Statement.

This report is submitted by the Compensation Committee of the Board of Directors.

 

ROBERT S. CUBBIN, CHAIR

LESLIE A. MURPHY, VICE CHAIR

GERALD S. ADOLPH

JANE E. DUTTON

TERRENCE B. LARKIN

DONALD R. PARFET

 

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20182019 Executive Compensation Tables

 

Summary Compensation Table 20182019

 

Name and Principal Position

 Year Salary(1)
($)
 Bonus
( $)
 Stock
Awards

(2) (3)
( $)
 Option
Awards
( $)
 Non-Equity
Incentive Plan
Compensation
( $)
 Change in
Pension Value
and
Nonqualified
Deferred

Compensation
Earnings
($)
 All Other
Compensation(4)
($ )
 Total ( $)

George S. Corona

   2018   1,000,000   —     2,257,096   —     608,400   —     43,689   3,909,185

President and Chief Executive Officer

   2017   875,852   —     1,893,664   —     1,051,064   —     38,438   3,859,019
   2016   655,000   —     995,138   —     —     —     58,260   1,708,397

Olivier G. Thirot

   2018   547,271     807,586     204,898     73,482   1,633,238

Executive Vice President and Chief Financial Officer

   2017   533,500     701,381     400,045     45,867   1,680,793
   2016   515,000   —     568,650   —     —     —     729,947   1,813,597

Teresa S. Carroll

   2018   575,000     807,586     349,578     54,267   1,786,432

EVP and President of Global Talent Solutions and General Manager - Global Solutions, Marketing, and HR

   2017   548,011   —     784,666   —     437,723   —     35,542   1,805,942
   2016   500,000   —     568,650   —     104,125   —     39,439   1,212,214

Peter W. Quigley

   2018   575,000     807,586     214,561     53,173   1,650,321

EVP and President of Global Staffing and General Manager-Global IT, Global Service, and Global Business Services

   2017   548,011     784,666     416,443     30,077   1,779,197
   2016   500,000   —     568,650   —     —     —     48,032   1,116,682

Hannah S.Lim-Johnson

   2018   348,346   —     341,075     105,967   —     18,355   813,743

Senior Vice President and Chief Legal Officer

                  

Name and Principal Position

  Year   Salary(1)
( $)
   Bonus
($)
   Stock
Awards (2)(3)
( $)
   Option
Awards
($)
   Non-Equity
Incentive Plan
Compensation
($)
   Change in
Pension Value
and
Nonqualified
Deferred

Compensation
Earnings
($)
   All Other
Compensation (4)
( $)
   Total
($)
 

Peter W. Quigley

   2019    640,231    —      1,053,933    —      187,720          44,112    1,925,996 

President and Chief Executive

   2018    575,000    —      807,586    —      214,561    —      53,173    1,650,321 

Officer

   2017    548,011    —      784,666    —      416,443    —      30,077    1,779,197 

Olivier G. Thirot

   2019    565,200    —      828,740    —      206,185    —      39,744    1,639,869 

Executive Vice President and

   2018    547,271    —      807,586    —      204,898    —      73,482    1,633,238 

Chief Financial Officer

   2017    533,500    —      701,381    —      400,045    —      45,867    1,680,793 

Peter M. Boland

   2019    361,634    —      234,727    —      90,698    —      57,560    744,618 

Senior Vice President and

                  

Chief Marketing Officer

                  

James H. Bradley

   2019    330,454    —      244,000    —      73,395    —      18,909    666,758 

Senior Vice President, Global

                  

Business Services and Global Talent

                  

Solutions

                  

George S. Corona

   2019    798,154    —      2,316,507    —      444,600    —      33,374    3,592,635 

Former President and Chief

   2018    1,000,000    —      2,257,096    —      608,400    —      43,689    3,909,185 

Executive Officer

   2017    875,852    —      1,893,664    —      1,051,064    —      38,438    3,859,019 

Teresa S. Carroll

   2019    433,461    —      828,740    —      259,984    46,148    170,951    1,739,284 

Former EVP and President of Global

   2018    575,000    —      807,586    —      349,578    —      54,267    1,786,432 

Talent Solutions and General

   2017    548,011    —      784,666    —      437,723    —      35,542    1,805,942 

Manager - Global Solutions,

                  

Marketing, and HR

                   —   

Hannah S. Lim-Johnson

   2019    362,462    —      360,349    —      107,434    —      18,123    848,368 

Former Senior Vice President

   2018    348,346    —      341,075    —      105,967    —      18,355    813,743 

and Chief Legal Officer

                  

 

(1)

Represents 2016,2019, 2018 and 2017 and 2018 actual base salary earnings.Ms. Lim-Johnson was not a named executive officer in 2017. Messrs. Boland and Bradley were not named executive officers in 2018 or 2017.

(2)

Grant date fair value is determined by multiplying the number of shares granted by the Market Value (MV) on the grant date. MV is determined by the closing price on the date of grant. The MV for the Restricted Stock Units granted to all named officers on February 13, 2019 is $24.61, on February 14, 2018 is $29.27, on February 15, 2017 is $21.95, and to Mr. Quigley on October 1, 2019 is $23.54. The 2019 target Performance Share awards that are based on financial measures, with the potential for application of a Relative TSR performance modifier, are valued using a Monte Carlo valuation method based on the MV at the date of grant and other inputs. The value for the 2019 grant of Performance Share awards to all named officers on February 17, 201613, 2019 is $16.44.$25.58, and to Mr. Quigley on October 1, 2019 is $24.46. The 2018 and 2017 target Performance Share awards that are based on financial measures are valued using the closing stock price on the date of grant, discounted because these shares are not eligible for dividends. The resulting value for the 2018 grant on February 14, 2018 is $28.40, and the 2017 grant on February 15, 2017 is $21.07, and the 2016 grant on February 17, 2016 is $15.85.$21.07. The target Performance Share awards that are based on the Relative TSR measure are valued using a Monte Carlo valuation method, based on the MV at the date of grant. The value for the 2018 grant on February 14, 2018 is $31.38, and the 2017 grant on February 15, 2017 is $20.16, and the 2016 grant on February 17, 2016 is $19.73.$20.16. The MV for the May 10, 2017 grants of Restricted Stock Units to Messrs. Corona and Quigley, as well as Ms. Carroll, is $21.93. The MV for the Performance Shares granted on May 10, 2017 to Messrs. Corona and Quigley, as well as Ms. Carroll, is $21.05 for shares based on financial measures, and $20.14 for the shares based on the Relative TSR measure. Please reference the Performance Shares section of Note 13. Stock-Based Compensation of the Company’s 2018201910-K filing for details of the assumptions used in the Monte Carlo valuation.

(3)

The maximum number of shares and award value for Performance Share awards for the 2018-20202019-2021 performance period is 200% of target shares granted. The table below shows the maximum number of shares and value for Performance Share awards based on achievement of financial measures using the values of $28.40$25.58 for shares granted February 14, 201813, 2019, and $24.46 for Performance Share awards based on achievement of the Relative TSR measure using the value of $31.38 for shares granted February 14, 2018,October 1, 2019, as explained in the previous footnote. Effective with her separation from the Company, and according to the terms of the EIP, Ms. Carroll forfeited all 2019-2021 Performance Shares. Effective with her separation from the Company and according to the terms of the EIP,Ms. Lim-Johnson may be eligible for a prorated 2019-2021 Performance Share award, if any, based upon achievement of performance goals.

 

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20182019 Executive Compensation Tables

 

Name

  Maximum
Number of
Performance
Shares
   Maximum
Value of
Performance
Shares
   Maximum
Number of
Performance
Shares
   Maximum
Value of
Performance
Shares
 

Peter W. Quigley

   63,004   $1,596,030 

Olivier G. Thirot

   49,064   $1,255,057 

Peter M. Boland

   13,896   $355,460 

James H. Bradley

   14,444   $369,478 

George S. Corona

   115,308   $3,389,286    137,140   $3,508,041 

Olivier G. Thirot

   41,256   $1,212,651 

Teresa S. Carroll

   41,256   $1,212,651    49,064   $1,255,057 

Peter W. Quigley

   41,256   $1,212,651 

Hannah S. Lim-Johnson

   17,424   $512,149    21,332   $545,673 

 

(4)

Amounts for named executive officers include premiums paid for life insurance, company matching contributions to the Management Retirement Plan (MRP), and Medicare taxgross-ups on those MRP contributions. (See table below.) The MRP is anon-qualified defined contribution deferred compensation plan available to all highly compensated employees, including the named executive officers. No highly compensated employees as outlined by Section 414(q)(1)(B)(i) of the Internal Revenue Code, including the Named Executive Officers,named executive officers, are eligible to participate in the Company’stax-qualified retirement plan. Company contributions to the MRP include the Company match on participant deferrals as explained in the Retirement Plan section of this document. The amount reportedMr. Boland received company-paid commuting expenses for Mr. Thirot includes use oftravel between his residence in Florida and the Company’s headquarters in Michigan. Related to Ms. Carroll’s separation, she received severance payments during 2019 that total $110,577, employer-paid health care premiums of $2,859, and a lump sum payout of unused vacation property, and also the following 2018 carryover costs associated with his international assignment from Switzerland to the U.S. during 2014 to 2016: tax preparation fee of $14,353, and visa support expense of $8,278.for $33,173. The total value of perquisites provided to each Named Executive Officernamed executive officer (other than Mr. Thirot)Boland) in 20182019 was less than $10,000 and, in accordance with reporting regulations, were not required to be included in this table. Amounts reported in this column for 2016 have been restated to remove dividends and dividend equivalents earned on outstanding RSA and RSU awards, as dividends are included in the grant date fair value of the award.

 

Name

  Group Term
Life

Premiums
   Company
Matching
MRP
Contributions
   MRP
Medicare
Gross-ups
   Use of
Vacation
Property
   International
Assignment
Carryover
Cost
   Total All Other
Compensation
   Company
Matching
MRP
Contributions
   MRP
Medicare

Gross-ups
   Commuting
Expenses
   Payments
Made Upon
Termination
   Total All Other
Compensation
 

Peter W. Quigley

  $42,740   $1,372    —      —     $44,112 

Olivier G. Thirot

  $38,505   $1,239    —      —     $39,744 

Peter M. Boland

  $18,082    —     $39,478    —     $57,560 

James H. Bradley

  $18,307   $602    —      —     $18,909 

George S. Corona

  $2,070   $40,000   $1,619    —      —     $43,689   $31,926   $1,448    —      —     $33,374 

Olivier G. Thirot

  $1,472   $47,366   $1,915   $98   $22,631   $73,482 

Teresa S. Carroll

  $1,587   $50,636   $2,044    —      —     $54,267   $23,332   $1,010    —     $146,609   $170,951 

Peter W. Quigley

  $1,587   $49,572   $2,014    —      —     $53,173 

Hannah S. Lim-Johnson

  $938   $17,417   $0    —      —     $18,355   $18,123    —      —      —     $18,123 

 

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20182019 Executive Compensation Tables

 

Grants of Plan-Based Awards 20182019(1)

                              All Other   Grant 
                              Stock   Date Fair 
                              Awards:   Value of 
      Estimated Future Payouts   Estimated Future Payouts   Number   Stock 
      Under Non-Equity Incentive   Under Equity Incentive Plan   of Shares   and 
      Plan Awards (3)   Awards (4)   of Stock   Option 

Name

  Grant
Date (2)
  Threshold
($)
   Target
($)
   Maximum
($)
   Threshold
(#)
   Target
(#)
   Maximum
(#)
   or Units (5)
(#)
   Awards (6)
($)
 

George S. Corona

  STIP   325,000    1,300,000    2,600,000           
  2/14/2018         14,415    57,654    115,308      1,694,643 
  2/14/2018           19,216        562,452 

Olivier G. Thirot

  STIP   109,454    437,817    875,634           
  2/14/2018         5,157    20,628    41,256      606,326 
  2/14/2018           6,876        201,261 

Teresa S. Carroll

  STIP   128,297    488,750    977,500           
  2/14/2018         5,157    20,628    41,256      606,326 
  2/14/2018           6,876        201,261 

Peter W. Quigley

  STIP   109,969    488,750    977,500           
  2/14/2018         5,157    20,628    41,256      606,326 
  2/14/2018           6,876        201,261 

Hannah S. Lim-Johnson

  STIP   56,606    226,425    452,850           
  2/14/2018         2,178    8,712    17,424      256,075 
  2/14/2018           2,904        85,000 

                        All Other  Grant 
                        Stock  Date Fair 
                        Awards:  Value of 
      Estimated Future Payouts  Estimated Future Payouts  Number  Stock 
      Under Non-Equity Incentive  Under Equity Incentive Plan  of Shares  and 
      Plan Awards (4)  Awards (5)  of Stock  Option 

Name

 Grant
Date (2)
 Approval
Date (3)
 Threshold
($)
  Target
($)
  Maximum
($)
  Threshold
(#)
  Target
(#)
  Maximum
(#)
  or Units (6)
(#)
  Awards (7)
($)
 

Peter W. Quigley

 STIP   242,678   595,889   1,191,777      
 2/13/2019      12,266   24,532   49,064    627,529 
 2/13/2019       8,176     201,211 
 10/1/2019 8/6/2019     3,486   6,970   13,940    170,486 
 10/1/2019 8/6/2019      2,324     54,707 

Olivier G. Thirot

 STIP   226,080   452,160   904,320      
 2/13/2019      12,266   24,532   49,064    627,529 
 2/13/2019       8,176     201,211 

Peter M. Boland

 STIP   99,449   198,899   397,797      
 2/13/2019      3,474   6,948   13,896    177,730 
 2/13/2019         2,316   56,997 

James H. Bradley

 STIP   91,288   214,795   429,590      
 2/13/2019      3,612   7,222   14,444    184,739 
 2/13/2019         2,408   59,261 

George S. Corona

 STIP   487,500   975,000   1,950,000      
 2/13/2019      34,286   68,570   137,140    1,754,021 
 2/13/2019       22,856     562,486 

Teresa S. Carroll

 STIP   142,043   366,563   733,125      
 2/13/2019      12,266   24,532   49,064    627,529 
 2/13/2019       8,176     201,211 

Hannah S.Lim-Johnson

 STIP   117,800   235,600   471,201      
 2/13/2019      5,334   10,666   21,332    272,836 
 2/13/2019       3,556     87,513 

 

(1)

The Company has not granted stock options since 2004, including 2018.2019. Accordingly, this column has been eliminated from the table.

(2)

Long-term incentive grants to named executive officers, consisting of Restricted Share Units and Performance Shares, were approved by the Committee at its February 14, 201813, 2019 meeting.

(3)

On August 6, 2019, the Committee approved an additional long-term incentive grant to Mr. Quigley due to his promotion to CEO, with an effective date of October 1, 2019.

(4)

Payout for threshold performance under the STIP for Messrs. CoronaThirot, Boland, and Thirot,Corona andMs. Lim-Johnson was 25%50% of each named executive officer’s target payout amount, as payouts were based 100% on corporate measures and goals. In addition to corporate measures, business unit measures are included in the STIP goals for Messrs. Quigley and Bradley and Ms. Carroll, and Mr. Quigley, which have payouts for threshold performance ranging from 20% to 50% of each named executive officer’s target payout amount. The weighted average payout for all performance measures at a threshold level of performance is equal to approximately 26.3% of the target payout amount for Ms. Carroll, and 22.5%40.7% of the target payout amount for Mr. Quigley.Quigley, 42.5% of the target payout amount for Mr. Bradley, and 38.75% of the target payout for Ms. Carroll. For the corporate measures, achievement between threshold and intermediate, intermediate and target, and target and maximum levels is interpolated on a straight-line basis. For Mr. Bradley’s business unit measure, achievement between payout levels is interpolated on a straight-line basis. For Ms. Carroll’s and Mr. Quigley’s business unit measures, there is no straight-line interpolation between payout levels of the payout schedule. The required level of performance for each payout level must be achieved in order to earn the corresponding payout amount. STIP maximum payout is 200% of target with an individual maximum payout of no more than $3,000,000 as required under the terms of the amended and restated STIP, effective February 12, 2015.

(4)(5)

Performance Shares granted in 20182019 are earned based upon achievement of two financial measures, andwith a Relative TSR measure. These threemeasure applied as a modifier. The two financial measures are equally weighted.weighted at 50%. Achievement of a threshold level of performance on any measure results in 25%50% of the target shares for that measure being earned. Achievement of an intermediatea target level of performance (halfway between threshold and target) results in 75%100% of the target shares being earned. Achievement of the maximum level of performance on any measure results in 200% of the target shares for that measure being earned by the named executive officer. Achievement between these levels is interpolated on a straight-line basis. Restricted Share Units, with aone-year performance hurdle, were granted to each of the Named Executive Officersnamed executive officers who were executive officers at the time the grant was made in 2018.2019. Achievement of theone-year performance hurdle will trigger the awards to vest ratably on each of the first four anniversaries of the date of grant (25% per year). If theone-year performance hurdle is not achieved, all shares will be forfeited. The performance hurdle was achieved for 2018.2019.

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2019 Executive Compensation Tables

(6)

Restricted Stock Awards granted February 13, 2019 vest ratably on each of the first four anniversaries of the date of grant (25% per year).

(5)(7)

There were no Restricted Share awards granted to the Named Executive Officers during the 2018 plan year.

(6)

Grant date fair value is determined by multiplying the target number of shares granted by the MV on the grant date. For restricted stock, MV is determined by the closing price on the date of grant. The MV for the Restricted Share Units and Restricted Share Awards granted to all named officers on February 14, 201813, 2019 is $29.27.$24.61. The target Performance Share awards that are based on financial measures are valued using the closinga Monte Carlo valuation model that includes assumptions for inputs of expected stock price on the date of grant, discounted because these shares are not eligible for dividends.volatility, dividend yield and risk-free interest rate. The resulting value for the 20182019 grant on February 14, 2018 is $28.40. The targetof Performance Share awards that are based on February 13, 2019 is $25.58. The MV for the Relative TSR measure are valued using a Monte Carlo valuation method, effectivegrant made to Mr. Quigley on October 1, 2019 for Restricted Stock Units is $23.54 and the date of grant. The value for the 2018 grant of Performance Shares based on the Relative TSR measure on February 14, 2018 is $31.38.$24.46.

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Outstanding Equity Awards at Fiscal Year End 20182019(1)

 

     

Stock Awards

      Stock Awards 

Name

  

Grant Year

  

Number of

Shares or

Units of

Stock That

Have Not

Vested(2)(3)

(#)

  

Market Value

of Shares or

Units of Stock

That Have Not

Vested(4)

($)

  

Equity Incentive Plan
Awards: Number of
Unearned Shares,
Units or Other Rights
That Have Not
Vested(5)

(#)

  

Equity Incentive Plan

Awards: Market or
Payout Value of

Unearned Shares ,
Units or Other Rights
That Have Not
Vested(4)

($)

  Grant Year   Number of
Shares or
Units of
Stock That
Have Not
Vested (2)(3)
(#)
   Market Value
of Shares or
Units of Stock
That Have Not
Vested(4)

($)
   Equity Incentive Plan
Awards: Number of
Unearned Shares, Units
or Other Rights That
Have Not Vested(5)
(#)
   Equity Incentive Plan
Awards: Market or
Payout Value of
Unearned Shares,
Units or Other
Rights That Have
Not Vested(4)

($)
 
   2019    10,500    233,205    31,502    699,659 
   2018    5,157    114,537    —      —   
   2017    14,905    331,040     
   2016    2,125    47,196     

Olivier G. Thirot

   2019    8,176    181,589    24,532    544,856 
   2018    5,157    114,537    —      —   
   2017    13,319    295,815     
   2016    2,125    47,196     

Peter M. Boland

   2019    2,316    51,438    6,948    154,315 
   2018    6,599    146,564    —      —   

James H. Bradley

   2019    2,408    53,482    7,222    160,401 
   2018    1,455    32,316    —      —   
   2017    4,959    110,139     
   2016    1,063    23,609     

George S. Corona

  

2018

2017

2016

2015

  

19,216

15,144

42,582

4,375

  

389,316

306,817

862,711

88,638

  

24,024

64,067

  

486,726

1,297,997

   2019    22,856    507,632    68,570    1,522,940 

Olivier G. Thirot

  

2018

2017

2016

2015

  

6,876

6,244

24,333

1,250

  

139,308

126,503

492,987

25,325

  

8,595

22,894

  

174,135

463,832

   2018    14,412    320,091    —      —   
   2017    35,718    793,297     
   2016    3,719    82,599     

Teresa S. Carroll

  

2018

2017

2016

2015

  

6,876

6,987

24,333

2,500

  

139,308

141,557

492,987

50,650

  

8,595

25,621

  

174,135

519,081

   2019    —      —      —      —   

Peter W. Quigley

  

2018

2017

2016

2015

  

6,876

6,987

24,333

2,500

  

139,308

141,557

492,987

50,650

  

8,595

25,621

  

174,135

519,081

   2018    —      —      —       
   2017    9,392    208,596     
   2016    —      —       

Hannah S.Lim-Johnson

  

2018

2017

  

2,904

5,100

  

58,835

103,326

  3,630  73,544   2019    3,556    78,979    10,666    236,892 
   2018    2,178    48,373    —      —   
   2017    3,400    75,514     

 

(1)

The Company did not grant stock options during the 20182019 fiscal year. All previously outstanding granted stock options for the Named Executive Officersnamed executive officers expired during the 2014 fiscal year. As a result, there are no outstanding options to report and, accordingly, these columns have been eliminated from the table.

(2)

All outstanding restricted stock awards/unit grants vest ratably over 4 years. The number of outstanding shares has been determined as of December 31, 2018.29, 2019.

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(3)

20162017 total includes performance shares earned based upon the 2016-20182017-2019 level of achievement for allboth financial measures, andmeasures. No performance shares were earned based upon the 2016-20182017-2019 level of achievement for the Relative TSR measure. 2017, 2018, and 20182019 totals includeincludes restricted stock units granted with a performance hurdle that was achieved for each of the respective years.

(4)

The market value is determined based on the closing market price of our common shares on the last trading day of the 20182019 fiscal year, December 28, 201827, 2019 ($20.26)22.21).

(5)

Performance shares granted in 2017 and 2018 are earned based upon achievement of selected financial measures and a Relative TSR measure over a three-year period. Performance shares granted in 2019 are earned based upon achievement of selected financial measures over a three-year period. Results of the 2019 financial measures may be modified by the results of a Relative TSR performance measure up to 25%, positively or negatively. If the minimum or threshold performance is not attained, the performance shares will be forfeited. In accordance with SEC reporting requirements, the total shares shown in this table for the 20172018 grant reflect targetbelow threshold performance for two of the three measures and intermediate performance for one of the three measures that were selected for that grant.measures. The total shares shown for the 20182019 grant reflect thresholdtarget performance for two of the three measures, and intermediate performance for one of the threetwo measures. Performance will not be known until early 20202021 for the 20172018 grant, and early 20212022 for the 20182019 grant. If the Company does not attain the cumulative results assumed for this disclosure over the three- yearthree-year period, the number of shares received by the Named Executive Officersnamed executive officers upon settlement will be reduced.

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Option ExercisesOption-Exercises and Stock Vested 20182019

 

  Option Awards   Stock Awards   Option Awards   Stock Awards 

Name

  Number of
Shares Acquired
on Exercise

(#)
   Value Realized
on Exercise

($)
   Number of
Shares
Acquired
on Vesting
(#)
   Value
Realized
on
Vesting(1)($)
   Number of
Shares Acquired
on Exercise

(#)
   Value Realized
on Exercise
($)
   Number
of Shares

Acquired
on Vesting
(#)
   Value
Realized
on
Vesting (1)
($)
 

Peter W. Quigley

   —      —      28,756    707,428 

Olivier G. Thirot

   —      —      27,258    672,065 

Peter M. Boland

   —      —      2,199    47,270 

James H. Bradley

   —      —      13,614    334,777 

George S. Corona

     —      —      100,946    2,865,076    —      —      53,090    1,306,311 

Olivier G. Thirot

     —      —      31,222    890,454 

Teresa S. Carroll

     —      —      53,736    1,544,450    —      —      28,756    707,428 

Peter W. Quigley

     —      —      53,736    1,544,450 

Hannah S.Lim-Johnson

     —      —      1,700    43,163    —      —      2,426    58,922 

 

(1)

Value Realized on Vesting is calculated by multiplying the shares vested times the stock closing price on the day of vesting.

Nonqualified Deferred Compensation 20182019

 

Name

  Executive
Contributions
in Last Fiscal
Year(1)

($)
   Registrant
Contributions
in Last Fiscal
Year(2)

($)
   Aggregate
Earnings in Last
Fiscal Year(3)

($)
 Aggregate
Withdrawals /
Distributions (4)
($)
 Aggregate
Balance at
Last Fiscal
Year End(5)
($)
  Executive
Contributions
in Last Fiscal
Year(1)

($)
   Registrant
Contributions
in Last Fiscal
Year(2)

($)
   Aggregate
Earnings in
Last Fiscal
Year(3)

($)
   Aggregate
Withdrawals/
Distributions(4)

($)
 Aggregate
Balance at
Last Fiscal
Year End(5)

($)
 

Peter W. Quigley

   85,479    42,740    314,226    —    1,821,668 

Olivier G. Thirot

   158,969    38,505    11,522    —    590,962 

Peter M. Boland

   36,163    18,082    8,729    —    111,332 

James H. Bradley

   36,615    18,307    230,857    —    1,644,412 

George S. Corona

   80,000    40,000    40,376   —    2,071,289   63,852    31,926    47,861    —    2,214,928 

Olivier G. Thirot

   254,750    47,366    (5,180  —    381,965

Teresa S. Carroll

   101,272    50,636    (87,603 (24,123 1,725,534   46,663    23,332    323,041    (46,148 2,072,423 

Peter W. Quigley

   99,144    49,572    (57,540  —    1,379,224

Hannah S.Lim-Johnson

   52,252    17,417    (7,765  —    82,197   54,369    18,123    28,792    —    183,482 

 

(1)

Executives may defer a percentage of their base salary (up to 25%) and annual incentive earnings (up to 50%) for retirement. These amounts, as applicable, are reported as a part of the salary or incentive earnings found in the Summary Compensation Table.

(2)

Registrant Contributions in Last Fiscal Year above represent Company matching contributions (50% of the first 10% of salary and annual incentive deferrals), and they are also reported as All Other Compensation in the Summary Compensation Table. All but onetwo of the Named Executive Officersnamed executive officers have met the three-year vesting requirement for the Company match.

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(3)

Represents actual earnings (or loss) from the investment of the prior year aggregate balance plus the earnings on current year executive and Company contributions. The aggregate earnings are based on investment options that are also offered to employees who participate in the Company’stax-qualified 401(k) plan. As these earnings are not “above market” interest payments or preferential earnings, they are not included in the Summary Compensation Table.

(4)

Participants may elect to receive distributions after separation from service, the later of a specified age and separation of service or a scheduledin-service distribution. Amounts may be paid as a lump sum, monthly installments for up to 20 years, or a combination of the two as elected by the participant. Ms. Carroll received a scheduledin-service distribution from her account in 2018.2019.

(5)

Amounts reported in this column include the following amounts that have been reported in the Summary Compensation Table for fiscal years 2006-2018: George S. Corona2013-2019: Peter W. Quigley ($1,316,939)791,355); Named in the proxies for fiscal years 2013-2018: Peter W. Quigley2015-2019: Olivier Thirot ($663,136)579,615) and Teresa S. Carroll ($526,779); Named in the proxies for fiscal years 2015-2018: Olivier G. Thirot2018-2019: HannahLim-Johnson ($382,141) and Teresa S. Carroll ($456,784)142,162); Named in the proxy for fiscal year 2018: HannahLim-Johnson2019: Peter M. Boland ($69,669)54,245) and James H. Bradley ($54,922); Named in the proxies for fiscal years 2006-2019: George S. Corona ($1,412,718).

Potential Payments Upon Termination 20182019

Summary of Potential Payments

This section describes the potential additional payments and benefits under our compensation and benefit plans and arrangements to which the Named Executive Officersnamed executive officers would be entitled upon termination of employment under certain circumstances. Named Executive Officersexecutive officers would also be entitled to vested benefits and generally available benefits under our various plans and arrangements, as discussed after the Potential Payments Upon Termination table. The Company

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does not maintain employment agreements with our Named Executive Officers.named executive officers. The table following the narrative discussion summarizes the amounts payable upon termination under certain circumstances to our Named Executive Officers,named executive officers, assuming that the executive’s employment terminated on December 30, 2018,29, 2019, the last day of our fiscal year.

Senior Executive Severance Plan

The Company implemented the Senior Executive Severance Plan (“Severance Plan”) for a limited number of Executive Officersexecutive officers in March 2017. Messrs. Corona, Thirot and Quigley, and Ms. Carroll are the only participants in the plan. Described below and illustrated in the table, Potential Payouts Upon Termination, are the different elements payable under the Severance Plan if a Named Executive Officernamed executive officer who iswas a party to the Severance Plan would experience a qualifying termination. All continuation amounts would be paid over the salary continuation period in compliance with Section 409A of the Code. Messrs. Thirot and Quigley are the only current participants in the Severance Plan. Ms. Carroll had been a participant in the Severance Plan and effective with her separation on September 30, 2019 began receiving benefits under the qualifying termination, “involuntary termination other than for cause”. Under the terms of Mr. Corona’s Transition Employment Agreement, he ceased being a participant in the Severance Plan following September 30, 2019, when he stepped down as the company’s CEO. He is no longer eligible to receive severance benefits of any kind. Messrs. Boland and Bradley andMs. Lim-Johnson iswere covered in the General Severance Plan in 2019 as outlined in the next section.

If one of the eligible Named Executive Officersnamed executive officers were to have experienced a qualifying termination under the Severance Plan in 2018,2019, the Named Executive Officernamed executive officer would have been entitled to severance benefits based on the type of qualified termination and whether they were a Tier 1 or a Tier 2 participant. Mr. Corona isQuigley was the only Tier 1 participant in the Severance Plan. Messrs.Mr. Thirot and Quigley, and Ms. Carroll arewere Tier 2 participants in the Severance Plan. A “qualified termination” is any termination of a participant’s employment: by the Company other than for cause, disability or death; or for “good reason” by a participant in connection with a change in control.

For a qualified termination that occurs not in connection with a change in control, a Tier 1 participant would receive severance payments in the form of base salary continuation for a period of twenty-four months, and a Tier 2 participant would receive severance payments in the form of base salary continuation for a period of eighteen months. In addition, Tier 1 and Tier 2 participants would receive a prorated portion of their annual incentive compensation for the fiscal year in which the termination occurred, based on the actual performance results for the year. The pro rata annual incentive payout will be determined based on the number of calendar days the eligible Named Executive Officernamed executive officer was actually employed during such plan year. Prorated annual incentive awards are paid at the same time that incentive compensation for the same year are paid to the other Senior Officerssenior officers of the Company, following certification by the Committee that applicable performance goals have been attained. Salary continuation amounts would be paid by the Company in installments over the severance period and in accordance with the Company’s standard payroll practice, subject to the requirements of Section 409A.

For a qualified termination that occurs in connection with a change in control, a Tier 1 participant would receive a single lump sum severance payment equal to two (2) times the sum of the participant’s annual base salary and target annual incentive compensation. A Tier 2 participant would receive a single lump sum severance payment equal to one andone-half (1.5) times the sum of the participant’s annual base salary and target annual incentive compensation. In addition, Tier 1 and Tier 2 participants would receive a prorated portion of their annual incentive compensation. If the qualifying termination

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occurred in the same year as the change in control, a prorated portion of the participant’s annual incentive compensation is paid based on achievement of a target level of performance. If the qualifying termination occurred in the two years following a change in control, a prorated portion of the participant’s annual incentive compensation is paid based on the actual performance results achieved for the year. Any pro rata annual incentive payout will be determined based on the number of calendar days the eligible Named Executive Officernamed executive officer was actually employed during such plan year. Prorated annual incentive awards are paid in a lump sum at the same time that incentive compensation for the same year are paid to the other Senior Officerssenior officers of the Company, following certification by the Committee that applicable performance goals have been attained. Participants are subject to abest-net cutback for 280G excise tax calculations with no excise taxgross-ups provided under the Severance Plan.

Subject to the participant’s timely election of continued coverage under the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended (“COBRA”), the Company would provide comparable medical (including prescription drug), dental, vision, and hospitalization benefits to the eligible Named Executive Officernamed executive officer and his or her eligible dependents for the severance period, provided the Named Executive Officernamed executive officer continues to pay the applicable employee rate for such coverage and the Named Executive Officernamed executive officer remains eligible for COBRA coverage. The severance period for a Tier 1 participant is 24 months and for a Tier 2 participant is 18 months.

The eligible Named Executive Officernamed executive officer will be entitled to receive reimbursement for professional outplacement services actually incurred during the initial12-month period following termination, not to exceed $10,000.

The eligible Named Executive Officers,named executive officers, as a condition to receiving payments under the Severance Plan, are required to sign a general release of claims relating to their employment. In addition, they are required to agree not to directly or indirectly, individually or in any capacity or relationship, engage in any business or employment, or aid or endeavor to assist any business or legal entity, that is in direct competition with the business of the Company for the 12 months following termination.

During the 12 months following termination, the eligible Named Executive Officersnamed executive officers must also agree to not induce any employee of the Company to terminate employment with the Company, nor knowingly offer employment to any person who 2018 Executive Compensation Tables is or who was employed by the Company unless such person has ceased to be employed by the Company for a period of at least six months.

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Named Executive Officersexecutive officers covered under the Severance Plan may not disparage, slander, or injure the business reputation or goodwill of the Company.

Named Executive Officersexecutive officers must maintain as secret and confidential all protected information such as trade secrets, confidential and proprietary business information of the Company, and any other information of the Company, including but not limited to customer lists, sources of supply, processes, plans, materials, pricing information, internal memoranda, marketing plans, internal policies, and products and services which may be developed from time to time by the Company and its agents or employees, including the Named Executive Officer.named executive officer.

Noncompliance with any of the above may result in the loss of severance benefits.

General Severance Plan

The General Severance Plan was amended and restated effective March 27, 2017 to include the Senior Officerssenior officers who are not covered by the Senior Executive Severance Plan. Mr. Boland, Mr. Bradley, andMs. Lim-Johnson iswere the only Named Executive Officernamed executive officers in 20182019 who participatesparticipated in this plan.Plan. Described below and illustrated in the table, Potential Payouts Upon Termination, are the different elements payable under the General Severance Plan if Mr. Boland, Mr. Bradley, orMs. Lim-Johnson would experiencehad experienced an involuntary termination of employment. All continuation amounts would be paid over the salary continuation period in compliance with Section 409A.

If Mr. Boland, Mr. Bradley, orMs. Lim-Johnson were to have experienced an “involuntary termination of employment” under the General Severance Plan in 2018, she2019, they would have been entitled to severance benefits. “Involuntary termination of employment” is defined in the General Severance Plan as the termination of employment of an eligible employee by the employer, other than: for cause; as a result of his or her failure to accept such additional or revised responsibilities as communicated by the employer; by reason of the sale of his employer or any portion of the employer’s assets or divisions (whether by asset or stock sale), provided he or she is offered employment with the purchaser thereof; or a voluntary termination of employment of any kind.

For an involuntary termination, an eligible employee would receive severance payments in the form of base salary continuation for a period of weeks that is determined based on his or her job title/level and years of service. Mr. Boland andMs. Lim-Johnson would have been eligible for 26 weeks of severance as of December 30, 2018.29, 2019. Mr. Bradley would have been eligible for 46 weeks of severance as of December 29, 2019. Salary continuation amounts would be paid by the Company in installments and in accordance with the Company’s standard payroll practice, subject to the requirements of Section 409A.

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Subject to the eligible employee’s timely election of continued coverage under COBRA and the Company’s receipt of the signed severance agreement, the Company would provide comparable medical (including prescription drug), dental, vision, and hospitalization benefits to the eligible Named Executive Officernamed executive officer and his or her eligible dependents for a period of time that is determined based on the number of weeks of severance that the employee is eligible for. The Company pays the full cost of COBRA during the severance period. Following completion of the severance period, the employee is responsible for the full cost of maintaining COBRA benefits. Based on the number of weeks of severance thatMs. Lim-Johnson they would have been eligible for, sheMr. Boland andMs. Lim-Johnson would have received six months of company-paid COBRA premiums, and Mr. Bradley would have received twelve months of company-paid COBRA premiums.

The eligible Named Executive Officernamed executive officer will be entitled to receive reimbursement for professional outplacement services actually incurred during the initial6-month period following termination, not to exceed $7,500.

Severance benefits under the General Severance Plan are conditioned upon the terms of the severance agreement that require the employee to sign a general release of claims relating to their employment and also include:non-competition;non-solicitation of employees or customers; maintaining confidentiality of information and trade secrets of the Company and all affiliates; andnon-disparagement of the Company and all officers and employees. The Benefit Plans Committee has the authority to make any determinations with respect to benefits payable under the Plan and the amount and duration of such benefits.

Treatment of Long-Term Incentive Awards

Each equity-based award is conditioned upon the grantee’s acceptance of the terms of the EIP and the grant agreement, which includes restrictive covenants such as post-employment conditions not to solicit the Company’s employees or customers and not to compete against the Company for twelve months following any termination of employment, and indefinite covenants coveringnon-disparagement and confidentiality terms. Each of our Named Executive Officer’snamed executive officer’s performance-based equity awards is subject to the Company’s Clawback Policy, which was described earlier in this document. Provisions for the treatment of long-term incentive awards upon various termination scenarios are outlined in the table below.

 

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Termination

  

Restricted Stock/Units


(Time Vesting)

  

Performance Shares

(Performance and Time Vesting)

Termination not for Cause in connection with aChange-in-Control

  Immediate Vesting  Immediate Vesting at Target

Other Termination not for Cause

  Forfeit  Prorated based on actual results (as determined at the end of the cycle), subject to employment for at least one year after the date grant was approved

Termination for Good Reason in connection with aChange-in-Control

  Forfeit  Forfeit

Termination for Cause

  Forfeit  Forfeit

Voluntarily Quit

  Forfeit  Forfeit

Retirement

  Forfeit  Prorated based on actual results (as determined at the end of the cycle) for “Normal Retirement” defined as age 62 with 5 years of service and beginning with the 2019 grants is also defined as a combination of age plus years of service equal to 70, with a minimum age of 60

Death or Disability

  Prorated  Prorated based on actual results

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Based on the terms of the severance plans and treatment of LTI awards for each upon termination of employment as outlined above, the table below illustrates the amounts that each Named Executive Officernamed executive officer would receive in each of the potential termination scenarios.

 

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Event and Amounts

Event and Amounts

  George S.
Corona

($)
   Olivier G.
Thirot

($)
   Teresa S.
Carroll

($)
   Peter W.
Quigley

($)
   Hannah S.
Lim-Johnson
($)
   Peter W.
Quigley

($)
   Olivier G.
Thirot

($)
   Peter M.
Boland

($)
   James H.
Bradley

($)
   George S.
Corona

($)
   Teresa S.
Carroll

($)
   Hannah S.
Lim-Johnson
($)
 

Involuntary Termination (For Cause )

          

Involuntary Termination (For Cause)

              

No other payments due

No other payments due

                        

Voluntary Termination

Voluntary Termination

                        

No other payments due

No other payments due

                        

Death or Disability

Death or Disability

                        

Performance Shares (Equity-Based)(1)

Performance Shares (Equity-Based)(1)

   2,045,369    883,518    923,701    923,701    58,835    766,238    690,405    137,924    215,311    1,930,375    —      207,960 

Restricted Shares(2)

Restricted Shares(2)

   304,609    125,936    148,870    148,870    23,866    156,514    152,672    55,635    55,947    357,825    —      43,132 

Total

Total

   2,349,978    1,009,454    1,072,571    1,072,571    82,701    922,752    843,077    193,559    271,258    2,288,200    —      251,092 

Normal Retirement (Age 62 and 5 Years of Service)

          

No other payments due

   n/a    n/a    n/a    n/a    n/a 

Involuntary Termination (Not For Cause )

          

Normal Retirement

(Age 62 and 5 Years of Service or any Combination of Age + Service³ 70 with Minimum Age of 60)

Normal Retirement

(Age 62 and 5 Years of Service or any Combination of Age + Service³ 70 with Minimum Age of 60)

 

 

Performance Shares (Equity-Based)(1)

   n/a    n/a    n/a    n/a    507,647    n/a    n/a 

Involuntary Termination

(Not For Cause)

Involuntary Termination

(Not For Cause)

 

 

            

Cash Severance(3)

Cash Severance(3)

   2,000,000    825,000    862,500    862,500    175,000    1,680,000    882,000    188,300    295,019    —      862,500    182,500 

Pro-Rated Annual Incentive(4)

Pro-Rated Annual Incentive(4)

   608,400    204,898    349,578    214,561    —      187,720    206,185    90,698    73,395    —      259,984    107,434 

Performance Shares (Equity-Based)(1)

Performance Shares (Equity-Based)(1)

   1,656,012    744,211    784,393    784,393    —      533,018    508,787    86,486    161,844    —      386,765    128,996 

Restricted Shares(2)

Restricted Shares(2)

   —      —      —      —      —      —      —      —      —      —      —      —   

Benefits Continuation(5)

Benefits Continuation(5)

   26,435    19,772    25,798    19,511    8,634    16,582    17,912    10,146    11,560    —      13,318    7,542 

Outplacement Services(6)

Outplacement Services(6)

   10,000    10,000    10,000    10,000    7,500    10,000    10,000    7,500    7,500    —      10,000    7,500 

Total

Total

   4,300,847    1,803,881    2,032,270    1,890,966    191,134    2,427,320    1,624,883    383,130    549,319    —      1,532,567    433,971 

Termination in Connection with aChange-in-Control - For Good Reason

Termination in Connection with aChange-in-Control - For Good Reason

                        

Cash Severance(3)

Cash Severance(3)

   4,600,000    1,485,000    1,595,625    1,595,625    —      3,528,000    1,587,600    —      —      —      —      —   

Pro-Rated Annual Incentive(4)

Pro-Rated Annual Incentive(4)

   1,300,000    440,000    488,750    488,750    —      924,000    470,400    —      —      —      —      —   

Performance Shares (Equity-Based)(1)

Performance Shares (Equity-Based)(1)

   —      —      —      —      —      —      —      —      —      —      —      —   

Restricted Shares(2)

Restricted Shares(2)

   —      —      —      —      —      —      —      —      —      —      —      —   

Benefits Continuation(5)

Benefits Continuation(5)

   26,435    19,772    25,798    19,511    —      16,582    17,912    —      —      —      —      —   

Outplacement Services(6)

Outplacement Services(6)

   10,000    10,000    10,000    10,000    —      10,000    10,000    —      —      —      —      —   

Total

Total

   5,936,435    1,954,772    2,120,173    2,113,886    —      4,478,582    2,085,912    —      —      —      —      —   

Termination in Connection with aChange-in-Control - Not For Cause

Termination in Connection with aChange-in-Control - Not For Cause

                        

Cash Severance(3)

Cash Severance(3)

   4,600,000    1,485,000    1,595,625    1,595,625    175,000    3,528,000    1,587,600    188,300    295,019    —      —      182,500 

Pro-Rated Annual Incentive(4)

Pro-Rated Annual Incentive(4)

   1,300,000    440,000    488,750    488,750    —      924,000    470,400    90,698    73,395    —      —      107,434 

Performance Shares (Equity-Based)(1)

Performance Shares (Equity-Based)(1)

   3,296,079    1,330,798    1,391,072    1,391,072    176,505    1,385,393    1,206,358    284,044    365,310    —      —      430,385 

Restricted Shares(2)

Restricted Shares(2)

   935,441    377,236    417,620    417,620    162,161    498,392    435,771    197,991    143,822    —      —      202,866 

Benefits Continuation(5)

Benefits Continuation(5)

   26,435    19,772    25,798    19,511    8,634    16,582    17,912    10,146    11,560    —      —      7,542 

Outplacement Services(6)

Outplacement Services(6)

   10,000    10,000    10,000    10,000    7,500    10,000    10,000    7,500    7,500    —      —      7,500 

Total

Total

   10,167,955    3,662,806    3,928,865    3,922,578    529,800    6,362,367    3,728,041    778,678    896,607    —      —      938,227 

 

(1)

In the event of a Named Executive Officer’snamed executive officer’s termination of employment due to disability, death, normal retirement (defined as age 62 with five years of service)service or effective beginning with the 2019-2021 grant, any combination of age + service > 70 with a minimum age of 60), or termination by the Company without Cause, at the end of the performance period and following approval by the Compensation Committee, the Named Executive Officernamed executive officer (or the Named Executive Officer’snamed executive officer’s beneficiary) would receive a pro rata portion of the equity-based Performance Award that would have otherwise vested if employment had continued until the end of the performance period, based on the portion of the performance period that the officer was employed and based on the performance level achieved. For termination by the Company without Cause, the Named Executive Officernamed executive officer must have been employed for at least one year following the date of each grant in order to be eligible to receive prorated performance shares. As such, the values of the 20182019-2021 performance shares are not included in the totals for this termination event. Amounts shown in the table above include 20162017-209 performance shares based on financial measures and the Relative TSR measure that were earned but not yet vested with certification by the Committee to occur in early 2019,2020, and for the 20172018-2020 and 20182019-2021 performance shares a prorated target level of performance for all measures as performance is not yet known and will be determined at the end of the performance period in early 20202021 and early 20212022 respectively. Upon the event of a Change in Control, if awards are not assumed, converted, or replaced by the resulting entity, all vesting restrictions on outstanding Performance Awards shall lapse, with any applicable performance goals deemed to be satisfied as if “target” performance had been achieved and all such Awards become fully vested and exercisable, effective as of the date of such Change in Control. The value under the pro rata settlement, or Change in Control settlement (assuming the December 28, 201827, 2019 stock value of $20.26)$22.21) is shown in the table.

 

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20182019 Executive Compensation Tables

 

(2)

In the event of a Named Executive Officer’snamed executive officer’s termination of employment due to disability or death, the Named Executive Officernamed executive officer (or the Named Executive Officer’snamed executive officer’s beneficiary) would receive a pro rata settlement of unvested restricted shares outstanding at the time of termination. For each grant of restricted stock awards/units, the number of shares settled would equal the total number of restricted shares originally granted times the ratio of days employed since the grant date divided by total number of days in the vesting period less the number of restricted shares already settled on the anniversary dates of the grant. Upon the event of a Change in Control, if awards are not assumed, converted, or replaced by the resulting entity, all vesting restrictions on outstanding Restricted Share awards/units shall lapse, and all such Awards become fully vested and exercisable, effective as of the date of such Change in Control. The value under the prorated settlement, or Change in Control settlement (assuming the December 28, 201827, 2019 stock value of $20.26)$22.21) is shown in the table.

(3)

Per the Kelly Services Inc. Senior Executive Severance Plan, for involuntary termination by the Company without cause, and for termination for good reason, the value of cash severance includes base salary continuation for Mr. CoronaQuigley for 24 months, and Messrs. Quigley,Mr. Thirot and Ms. Carroll for 18 months. For payments under Change in Control, with qualifying termination, Mr. CoronaQuigley would receive a lump sum payment equal to 2 times the sum of his annual base salary and target annual incentive; and Messrs. Quigley,Mr. Thirot and Ms. Carroll would receive a lump sum payment equal to 1.5 times the sum of base salary and target annual incentive. Messrs. Boland, Bradley andMs. Lim-Johnson iswere covered under the Kelly Services Inc. General Severance plan and is eligible to receive base salary continuation for a minimum of 26 weeks plus one additional week for each year of service greater than five years, only for involuntary termination by the company without cause, with or without a change in control.

(4)

In the event of an involuntary termination by the Company without cause or termination by the Named Executive Officer for good reasonand not in connection with a change in control, Messrs. Corona, Quigley and Thirot and Ms. Carroll arewere eligible to receive a pro rata portion of their annual incentive compensationIncentive Compensation for such fiscal year, that would otherwise be paid if his or her employment or service had continued until the end of such performance period based on the actual performance results for such year. In the event of an involuntary termination by the Company without cause or termination by the named executive officer for good reason, either occurring in connection with a change in control, Messrs. Quigley and Thirot were eligible to receive a pro rata portion of their annual Incentive Compensation for such fiscal year, paid at the target level. Under the General Severance Plan, Messrs. Boland, Bradley andMs. Lim-Johnson were entitled to payment of annual Incentive compensation in cases of involuntary termination by the Company without cause that occurred following completion of the performance period and prior to payout of such annual incentive, based on actual performance results for such year. The General Severance Plan does not provide for payout of annual incentive compensation under any other termination scenario. The value of pro rata target incentive with respect to year of termination represents the calculated target incentive for the Named Executive Officersnamed executive officers if they had terminated on December 30, 2018. The severance plan coveringMs. Lim-Johnson does not provide payment for annual incentive compensation, regardless of termination reason.31, 2019.

(5)

The value of the health care benefit provided is calculated as the Company-paid portion of the medical plan cost, times the number of months eligible according to the applicable severance plan. Coverage can include medical, dental, and vision (assumes no change in Health Plan or coverage type) and assumes a 10% health care coverage cost increase in second year (as applicable). Named Executive Officersnamed executive officers participating in the Senior Executive Severance Plan continue to pay the employee rate for COBRA coverage during the severance period. Named Executive Officersexecutive officers participating in the General Severance Plan are not required to pay the employee portion of COBRA during the severance period as the Company covers the full COBRA cost.

(6)

Represents the maximum allowed benefit for reimbursement of outplacement services for participants in the applicable severance plan.Severance Plan. The severance plan that covers Messrs. Boland, Bradley andMs. Lim-Johnson does not provide outplacement benefits in any termination scenario outside of involuntary termination by the Company without cause.

The Named Executive Officersnamed executive officers would also be entitled to the vested benefits included in the Outstanding Equity Awards at FiscalYear-End table and the Nonqualified Deferred Compensation table. In addition, the amounts shown in the table above do not include payments and benefits to the extent they are provided on anon-discriminatory basis to salaried employees generally upon termination of employment or certain types of termination of employment. These include accrued salary and vacation pay, and life insurance benefits.

 

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CEO Pay Ratio

 

CEO Pay Ratio

As required by Section 953(b) of Dodd-Frank and Item 402(u) of RegulationS-K, we are providing the required information about the relationship of the annual total compensation of our employees and the annual total compensation of Mr. Corona,Quigley, our President and Chief Executive Officer (the “CEO”), as follows:

For fiscal 2018,2019, our last completed fiscal year:

 

The median of the annual total compensation of all employees of our company (other than Mr. Corona,Quigley, our President and CEO), was $7,985;$8,627;

 

The annualannualized total compensation of Mr. Corona,Quigley, our President and CEO, was $3,909,185;$2,997,834; and

 

Based on this information, the ratio of the annual total compensation for our President and CEO to the median of the annual total compensation of all employees is 490347 to 1.

The pay ratio is a reasonable estimate calculated in a manner consistent with SEC rules based on our payroll and employment records and the methodology described below. The SEC rules for determining the employee population and identifying the median employee provide companies with flexibility surrounding the elements of compensation to be included and various methodologies for gathering the employee population for inclusion in the analysis. The pay ratio reported by other companies may not be comparable to the pay ratio reported above, as other companies may have different employment and compensation practices, and may utilize different methodologies, exclusions, estimates, samplings and assumptions in calculating their own pay ratios.

To identify the median of the annual total compensation of all our employees, as well as to determine the annual total compensation of our median employee, the methodology that we used and the material assumptions and adjustments that we used to identify the median and determine annual total compensation are outlined below:

 

Our workforce consists of regular employees (employees who provide services to the Company) and those employees for whom we find employment as temporary workers. While services may be provided inside the facilities of our customers, we remain the employer of record for our temporary employees. We retain responsibility for employee assignments, the employer’s share of all applicable payroll taxes and the administration of the employee’s share of these taxes. In most cases, we determine the compensation for our temporary employees.

 

Our median employee in 20172018 was a temporary employee, and as such we determined to not use that same employee in determining our 20182019 CEO pay ratio. Due to the variance in assignment lengths, the number of assignments worked in a year, and potentially the compensation rate for each assignment, it is unlikely that the median employee in 20172018 would be the median employee again in 2018.2019. As a result, we conducted a similar compensation data gathering exercise for 20182019 as we had for 20172018 to determine the median employee.

 

We selected December 30, 2018,29, 2019, which is a date within the last three months of fiscal 2018,2019, as the date we would use to both gather compensation for the year and identify our median employee. We did this to ensure we had a full year of earnings for our temporary employees as we are not able to estimate what earnings for that group would be under a partial year scenario.

 

As of December 30, 2018,29, 2019, our employee population totaled 133,466120,624 and consisted of all regular and temporary employees that were actively on assignment and being paid as of that date.

 

Category

  U.S.   Non U.S.   Total   U.S.   Non-U.S.   Total 

Regular

   4,809    2,883    7,692    4,467    3,301    7,768 

Temporary

   66,662    59,112    125,774    55,282    57,574    112,856 
  

 

   

 

   

 

   

 

   

 

   

 

 

TOTAL

   71,471    61,995    133,466    59,749    60,875    120,624 
  

 

   

 

   

 

   

 

   

 

   

 

 

 

The vast majority of our employees, about 94%, are temporary employees who work anywhere from one week tofifty-two weeks in a calendar year.

 

Approximately 46%50.5% of our employee population areis located intwenty-two twenty-three countries outside of the U.S.

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CEO Pay Ratio

 

To identify the “median employee” we collected actual base salary earnings and overtime paid for the12-month period ending December 30, 2018.29, 2019. We used actual base salary earnings and overtime paid as our consistently applied compensation measure. Based on our demographics and the likelihood that our median employee would come from our temporary workforce, we believe this to be the appropriate compensation measure most effectively applied to our employee population.

 

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CEO Pay Ratio

In making this determination, the compensation for all regular employees hired after January 1, 20182019 was annualized.

 

Compensation for temporary workers, pursuant to SEC rules, was not annualized, but all earnings for the12-month period were collected and included all assignments that a temporary employee would have been paid for throughout the year.

 

We did not utilize either the Data Privacy Exemption or the De Minimis Exemption.

 

We did not make anycost-of-living adjustments in identifying the median employee.

 

For purposes of making the determination, employee compensation from locations outside the U.S. was converted to U.S. dollars using the Company’s exchange rates in effect on January 1, 2019, consistent with our current financial reporting.

 

Using this methodology, we determined that our median employee was a temporary employee located in the U.S. with base salary and overtime earnings in the amount of $7,985.$8,627. This temporary employee worked approximately thirteenfifteen weeks during 2018.2019. Our median employee did not receive any other compensation or benefits required under Item 402(u) to be included in the employee’s annual total compensation.

 

LOGOThe Company had two individuals that served in the role of CEO during the12-month period ending December 31, 2019. Pursuant to the instructions under Item 402(u), we have used the compensation of Mr. Quigley for our analysis, as he was serving as CEO on the last day of our fiscal year, December 29, 2019. Mr. Quigley was appointed as Kelly’s CEO on October 1, 2019. In determining Mr. Quigley’s compensation to be included in the analysis, we adjusted his compensation as reported in the Summary Compensation Table to reflect his compensation as if he were CEO for the full calendar year, by increasing his base salary, STIP award amount, and LTI grant value. His base salary was annualized at his full year CEO salary of $840,000. The STIP award amount was adjusted based on his annualized CEO base salary and his incentive target as CEO of 110% of base salary, and based 100% on Corporate measures, resulting in a STIP award of $421,344. His LTI award value was determined based on his annualized base salary and higher target level as CEO. All other compensation, as included in the Summary Compensation Table, was adjusted, where appropriate to reflect annualized amounts.

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Proposal 3: Ratification of the Appointment of PricewaterhouseCoopers LLP

 

PROPOSAL 3 - RATIFICATION OF THE APPOINTMENT OF PRICEWATERHOUSECOOPERS LLP AS THE COMPANY’S INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM FOR THE 20192020 FISCAL YEAR

On an annual basis, the Audit Committee approves and appoints the independent registered public accounting firm. During its February 13, 201911, 2020 meeting, PricewaterhouseCoopers LLP (“PwC”) was appointed to audit the consolidated financial statements of the Company for the year ending December 29, 2019.January 3, 2021. This firm has served as the Company’s independent registered public accounting firm since 1960 and is considered to be well qualified. The reappointment process for the independent registered public accounting firm includes an annual assessment that takes into consideration, but is not limited to, a review of the following:

 

1.

Quality of services and sufficiency of resources provided by the auditor

Knowledge and skills to meet the Company’s audit requirements

Partner rotation (every 5 years)

Appropriate audit engagement partner

Engagement letter compliance

Industry experience

Results of consultations

Audit cost (fee negotiations included)

Long tenure and familiarity with the Company’s accounting policies

2.

Communication and interaction during the engagements

Professional and open dialog

Accessibility

Current accounting developments conversations

3.

Independence, objectivity, and professional skepticism

Assessment of audit evidence

Internal Audit reliance

The Board of Directors seeks ratification of the appointment of PwC. The representatives of the firm are expected to be present at the Annual Meeting and will be available to respond to all appropriate questions.

Audit andNon-Audit Fees

The Audit Committee is responsible for the compensation (including negotiations) of the independent registered public accounting firm and requirespre-approval of all audit andnon-audit services prior to engagement by the Company. In conjunction with thepre-approval, the Committee considers whethernon-audit services are consistent with the rules and regulations of the SEC on auditor independence. The authority of the Audit Committee is detailed in its charter, which is posted on the Company’s website atkellyservices.com.kellyservices.com.

The table below displays the fees incurred from the audit andnon-audit services provided by PwC.

 

  2017   2018 
  ($)   ($)   2018 ($)   2019 ($) 

Audit Fees

   4,118,778    3,872,647    3,872,647    3,968,500 

Audit Related Fees

   56,800    0    0    0 

Tax Fees

   101,300    66,000    66,000    159,000 

All Other Fees

   1,800    1,800    1,800    2,800 
  

 

   

 

 

Total

   4,278,678    3,940,447    3,940,447    4,130,300 
  

 

   

 

 

Audit Fees: Audits and quarterly reviews of our consolidated financial statements, statutory audits, attestation of controls, issuance of consent, and assistance with review of documents filed with the SEC.

Audit Related Fees:Technical assistance with new accounting standards and services associated with international regulatory reporting.

Tax Fees:Tax and transfer pricing consulting.

All Other Fees: Accounting research.

 

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Proposal 3: Ratification of the Appointment of PricewaterhouseCoopers LLP

 

Report of the Audit Committee

In connectionManagement is responsible for the preparation, presentation and integrity of Kelly’s financial statements, for its accounting and financial reporting principles, and for the establishment and effectiveness of internal controls and procedures designed to ensure compliance with generally accepted accounting principles and applicable laws and regulations. The independent registered public accounting firm is responsible for performing an independent audit of Kelly’s financial statements and of its internal control over financial reporting in accordance with the standards of the Public Company Accounting Oversight Board (the “PCAOB”) and expressing an opinion as to the conformity of Kelly’s financial statements with generally accepted accounting principles and the effectiveness of its internal control over financial reporting. The independent registered public accounting firm has free access to the Committee to discuss any matters it deems appropriate.

In performing its oversight role, the Committee has considered and discussed the audited financial statements of Kelly for the fiscal year ended December 30, 2018,29, 2019 with each of management and PwC, the Auditindependent registered public accounting firm. The Committee has:

(1) reviewed and discussed the audited financial statements with management;

(2)has also discussed with PwC the matters required to be discussed by applicable requirements of the statement on Public Company Accounting Oversight Board AU Section 380 Communication With Audit Committees; and

(3)PCAOB. The Committee has received the written disclosures and the letter from PwC required by applicable requirements of the Public Company Accounting Oversight BoardPCAOB regarding PwC’s communications with the Audit Committee concerningauditors’ independence and has discussed with PwC its independence.

Based upon these reviewson the reports and discussions described in this Report, the Audit Committee recommended to the Board at its February 13, 2019 meeting that the Company’s audited financial statements of Kelly for 2019 be included in the 2019 Annual Report on Form10-K10-K. for the year ended

December 30, 2018 filed with the SEC. The Board approved this inclusion.

 

THE AUDIT COMMITTEE

LESLIE A. MURPHY, CHAIR

TERRENCE B. LARKIN, VICE CHAIR

GERALD S. ADOLPH

ROBERT S. CUBBIN

DONALD R. PARFET

 

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Annex A

Questions and Answers

 

KELLY SERVICES, INC.

999 West Big Beaver Road

Troy, Michigan 48084-4716

April 8, 20196, 2020

QUESTIONS AND ANSWERS ABOUT THE PROXY STATEMENT AND THE ANNUAL MEETING

Q)    

Q)

WHERE ARE WE HOLDING THE ANNUAL MEETING AND COULD EMERGING DEVELOPMENTS REGARDING THE CORONAVIRUS AFFECT OUR ABILITY TO HOLD ANIN-PERSON ANNUAL MEETING?

A)

We are currently planning to hold the 2020 Annual Meeting of Stockholders at the offices of the Company, 999 West Big Beaver Road, Troy, Michigan 48084-4716. However, we are monitoring the coronavirus situation closely and if we determine that holding anin-person annual meeting could pose a risk to the health and safety of our stockholders, employees, and directors, the Company may decide to instead hold a Virtual Annual Meeting. If we decide to use that format, we will make a public announcement via a press release as soon as practicable prior to the meeting.

In such event, to attend and participate in the Virtual Annual Meeting, stockholders will need to access the live audio webcast of the meeting. To do so, stockholders of record will need to visitkellyservices.com for instructions and use their16-digit Control Number provided in the Notice to log in to this website. Beneficial holders will need to obtain a “legal proxy” from their broker if they want to vote during the virtual meeting. Beneficial holders will need to send our transfer agent, Computershare, the legal proxy before the meeting and they will then issue via email, an authorized control number. Instructions will be available on the Company’s website following the press release.

Q)

WHO IS MAKING THE SOLICITATION IN THIS PROXY STATEMENT?

 

A)

This Proxy Statement is furnished in connection with the solicitation of proxies on behalf of the Board of Directors (the

“Board”) of Kelly Services, Inc. (the “Company”) for use at the Annual Meeting of ShareholdersStockholders of the Company to be held at its corporate offices in Troy, Michigan on May 8, 20196, 2020 for the purposes set forth in the Notice of Annual Meeting of Shareholders.Stockholders. The approximate date on which this Proxy Statement and enclosed form of proxy are first being sent to Class B shareholdersstockholders of the Company is April 8, 2019.6, 2020.

Q)    

Q)

WHO WILL BEAR THE COST OF THE PROXY SOLICITATION?

 

A)

The cost of soliciting proxies will be borne by the Company. The solicitation of proxies will be made primarily by mail. The Company may also make arrangements with brokerage houses, custodians, banks, nominees, and fiduciaries to forward solicitation material to beneficial owners of Class B stock held of record by them and to obtain authorization to execute proxies. The Company may reimburse such institutional holders for reasonable expenses incurred by them in connection therewith.

A copy of the Company’s Annual Report and Annual Report onForm10-K as of December 30, 2018,29, 2019, the close of the Company’s latest fiscal year, has been mailed or otherwise made available to each shareholderstockholder of record. The expense of preparing, printing, assembling, and mailing the accompanying form of proxy and the material used in the solicitation of proxies will be paid by the Company. In addition, the Company may reimburse brokers or nominees for their expenses in transmitting proxies and proxy material to principals.

Q)    

Q)

WHO IS ENTITLED TO VOTE?

 

A)

Only shareholdersstockholders of record of our Class B common stock,Common Stock, par value $1.00 per share, at the close of business on March 18, 2019,16, 2020, the record date for the Annual Meeting, are entitled to notice of and to vote at the Annual Meeting. Class B common stockCommon Stock is the only class of the Company’s securities with voting rights.

At the close of business on March 18, 2019,16, 2020, the number of issued and outstanding voting securities (exclusive of treasury shares) was 3,432,072 shares of the Class B common stock.Common Stock. Class B shareholdersstockholders on the record date will be entitled to one vote for each share held of record.

Q)    

Q)

HOW DO I VOTE?

 

A)

We encourage Class B shareholdersstockholders to return their proxies promptly via the enclosed form of proxy in the enclosed postage prepaid envelope or vote via the Internet, QR code scan, or telephone.

Q)    

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Questions and Answers

Q)

HOW IS MY VOTE COUNTED?

 

A)

If a proxy in the accompanying form is properly executed, returned to the Company and not revoked, the shares represented by the proxy will be voted in accordance with the instructions set forth thereon. If no instructions are given with respect to the matters to be acted upon, the shares represented by the proxy will be voted in accordance with the recommendation of the Company’s Board of Directors on each of the proposals set forth in the accompanying Notice of Annual Meeting of ShareholdersStockholders and on any other matters that properly come before the Annual Meeting in such manner as may be determined by the individuals named as proxies.

Q)    

Q)

CAN I REVOKE MY PROXY AFTER I HAVE SUBMITTED IT?

 

A)

If the enclosed form of proxy is executed and returned by the shareholder,stockholder, it may nevertheless be revoked by the person giving it by written notice of revocation to the Corporate Secretary of the Company or by submitting a later dated proxy, provided such notice or later dated proxy is received by 11:59 p.m., Central Time, on May 7, 2019,5, 2020, or by appearing in person at the Annual Meeting.

 

Q)

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Annex A

Q)    WHAT CONSTITUTES A QUORUM?

 

A)

Pursuant to the Company’sBy-laws, Bylaws, the holders of 60% of the issued and outstanding shares of Class B common stockCommon Stock who are entitled to vote at a shareholders’stockholders’ meeting, in person or represented by proxy, will constitute a quorum. Shares that are present and entitled to vote on any of the proposals to be considered at the Annual Meeting will be considered to be present at the Annual Meeting for purposes of establishing the presence or absence of a quorum for the transaction of business.

Q)

Q)    WHAT IS A BROKERNON-VOTE?

 

A)

A “brokernon-vote” occurs if a broker or other nominee indicates on the enclosed proxy that it does not have discretionary authority as to certain shares to vote on a particular proposal, but otherwise has authority to vote at the Annual Meeting. Abstentions and shares subject to brokernon-votes will be considered as present for purposes of determining the presence or absence of a quorum at the Annual Meeting.

Q)    

Q)

HOW IS IT DETERMINED IF A MATTER HAS BEEN APPROVED?

 

A)

Under the Company’s Restated Certificate of Incorporation, Directorsour Bylaws, directors are elected by plurality vote and the nominees who receive the greatest number of votes at the Annual Meeting will be elected. Withheld votes and brokernon-votes will not be taken into account for purposes of determining the outcome of the election of Directors.directors.

For Proposal 2 and Proposal 3, theThe affirmative vote of a majority of the Class B shares present in person (provided meeting is held in Michigan) or by proxy at the Annual Meeting and entitled to vote on such proposal will be required to approve each of the other proposals to be considered at the Annual Meeting.Proposal 2 and Proposal 3. Abstentions will have the effect of negative votes with respect to these proposals.

Brokernon-votes will not be taken into account for purposes of these proposals.

 

Q)

WHAT HAPPENS IF ADDITIONAL MATTERS (OTHER THAN THE PROPOSALS DESCRIBED IN THIS PROXY STATEMENT) ARE PRESENTED AT THE ANNUAL MEETING?

 

A)

If any other matters do properly come before the Annual Meeting, all proxies signed and returned by holders of the Class B common stock,Common Stock, if not limited to the contrary, will be voted thereon in accordance with the best judgment of the persons voting the proxies.

Q)    

Q)

HOW CAN I COMMUNICATE WITH THE BOARD?

 

A)

ShareholdersStockholders may communicate with the Board in writing, addressed to the Board of Directors and mailed to the Corporate Secretary, Kelly Services, Inc., 999 West Big Beaver Road, Troy, Michigan 48084-4716. All written shareholderstockholder communications will be summarized and reported to the Board at its regularly scheduled meetings.

 

Q)

WHAT IS THE DEADLINE TO SUBMIT SHAREHOLDERSTOCKHOLDER PROPOSALS AND DIRECTOR NOMINATIONS FOR THE COMPANY’S 2020 ANNUAL MEETING OF SHAREHOLDERS?STOCKHOLDERS?

 

A)

If a Class B shareholderstockholder intends to present a proposal for action atinclusion in the proxy materials to be distributed by us in connection with the Company’s 20202021 Annual Meeting of Shareholders and wishes to have such proposal considered for inclusion in the Company’s Proxy StatementStockholders in reliance on Rule14a-8 under the Exchange Act, the proposal must be submitted in writing and received by the Corporate Secretary Kelly Services, Inc., 999 West Big Beaver Road, Troy, Michigan 48084-4716, no later than December 9, 2019.7, 2020. The proposal must also meet the other requirements of the rules of the SEC relating to stockholder proposals.

The Company’s Amended

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Our Bylaws providecontain an advance notice procedures with regard to certain matters, including shareholder proposalsof stockholder business and nominations requirement, which generally prescribes the procedures that a stockholder of individualsthe Company must follow if the stockholder intends at an annual meeting of stockholders to nominate a person for the election to the Board or to propose other business to be considered by stockholders. These procedures include, among other things, that the stockholder give timely notice to the Corporate Secretary of Directors, outside the process of Rule14a-8, beginningnomination or other proposed business, that the notice contain specified information, and that the stockholder comply with certain other requirements. If a stockholder’s nomination or proposal is not in connectioncompliance with the 2020 Annual Meetingprocedures set forth in our Bylaws, the Company may disregard such nomination or proposal. Generally, in the case of Shareholders. In general,an annual meeting of stockholders, a stockholder’s notice of a shareholder proposal or director nominationin order to be timely must be received bydelivered in writing to the CompanyCorporate Secretary, at its principal executive office, not lesslater than 90the close of business on the 90th day nor moreearlier than 120 daysthe close of business on the 120th day prior to the first anniversary of the previousdate of the proceeding year’s annual meeting, and must contain specified information to conform to the requirements set forth in the bylaws.meeting. To be timely for the 20202021 Annual Meeting of Shareholders,Stockholders, the notice must be received by the CompanyCorporate Secretary no earlier than January 8, 20206, 2021 and no later than February 7, 2020. If the chair of the meeting of shareholders determines that a shareholder proposal or director nomination was not made in accordance with the bylaws, the Company may disregard such proposal or nomination.5, 2021. In addition, if a shareholderstockholder submits a proposal outside of Rule14a-8 for the 2020Company’s 2021 Annual Meeting of ShareholdersStockholders and such proposal is not delivered within the proposal fails to comply with the advance notice procedures under the Amended and Restatedtime frame specified in our Bylaws, then the Company’s proxy may confer discretionary authority on the persons being appointed as proxies on behalf of the BoardCompany to vote on thesuch proposal.

In each case, proposals made under Rule14a-8 and nominations for director nominees and/or an item of business to be introduced at an annual meeting of stockholders must be submitted in writing and received by the Corporate Secretary, Kelly Services, Inc., 999 West Big Beaver Road, Troy, Michigan 48084-4716.

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999 West Big Beaver Road

Troy, Michigan 48084-4716

248.362.4444

kellyservices.com


C1234567S9 KELLY SERVICES ENDORSEMENT_LINE____ 000004 ENDORSEMENT LINE SACKPACKSACKPACK. MR A SAMPLE DESIGNATION (IF ANY) ADD 1 ADD 2 ADD 3 ADD 4A ADD 5 ADD 6 C123456789 000000000.000000OCOOOCOOO.OOOCOD ext 000000000.000000OCOOOCOOO.OOOCOD ext 000000000.000000OCOOOCOOO.OOOCOD ext 000000000.000000OOOOOOOCO.COOOCO ext 000000000.000000OOOODDOCO.CODOCO ext 000000000.000000OOOOOOOCO.COOOCO ext Your vote matters – here’s- here's how to vote! You may vote online or by phone instead of mailing this card. Votes submitted electronically must be received by 11:59 p.m.pm., Central Time, on May 7, 20195,2020 Online Go to www.envisionreports.com/kelyb or scan the QR code - login details are located in the shaded bar below. Using a black pen, mark your votes with an X as shown in this example. Please do not write outside the designated ares. X Phone Call toll free 1-800-652-VOTE1-800-652-V0TE (8683) within the USA, US territories and Canada Save paper, time and money! Sign up for electronic delivery at www.envisionreports.com/kelyb Using a black ink pen, mark your votes with an X as shown in this example. Please do not write outside the designated areas. Annual Meeting Proxy Card ( 1234 5678 9012 345 ) IF VOTING BY MAIL,MAIL. SIGN, DETACH AND RETURN THE BOTTOM PORTION IN THE ENCLOSED ENVELOPE.EMOOSEO ENVELOPE A Proposals - The Board of Directors recommend a vote FOR all the nominees listed and FOR Proposals 2 and 3. 1. Election of Directors: 1. Election of Directors:Oirectors: 01 - D.R. Parfet 04For ? Withhold ? 02 - P.W. Curley For ? Withhold ? 03 - C.W. Adderley For ? + Withhold ? 0-4 - G.S. AdolphAdotph ? ? OS - G.S. Corona ? ? 06 - R.S. Cubbin ? ? 07 - J.E. Outlon ? ? 08 - T.B. Larkin For Withhold 02 - G.S. Corona 05 - R.S. Cubbin 08? ? 09 - L.A. Murphy For Withhold 03 - C.M. Adderley 06 - J.E. Dutton 09 - T. Wada For Withhold? ? 2. Non-binding advisory vote on executive compensation. For Against Abstain 3. Ratification of PricewaterhouseCoopersol PricewaterhouseCocpers LLP as independent accountants for the 20192020 fiscal year. For Against Abstain 4. Transacting any other business as may properly come before the Meeting or any postponement or adjournments thereof. B Authorized Signatures - This section must be completed for your vote to be counted. - Date and Sign Below Please sign exactly as name(s) appears hereon. Joint owners should each sign. When signing as attorney, executor, administrator,adminisVator. corporate officer, trustee, guardian, or custodian, please give full title. Date (mm/dd/yyyy) - Please print date below. Signature 1 - Please keep signature within the box. Signature 2 - Please keep signature within the box. C 1234567890 92BV 413183 J N T 02ZZQCJNT 9 2 B V 454973 MR A SAMPLE (THIS AREA IS SET UP TO ACCOMMODATE 140 CHARACTERS) MR A SAMPLE AND + 03725B


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Important notice regarding the Internet availability of proxy materials for the Annual Meeting of Shareholders. The material is available at: www.envisionreports.com/kelyb Small steps make an impact. Help the environment by consenting to receive electronic delivery, sign up at www.envisionreports.com/kelyb IF VOTING BY MAIL, SIGN, DETACH AND RETURN THE BOTTOM PORTION IN THE ENCLOSED ENVELOPE. Proxy - Kelly Services, Inc. + Notice of Annual Meeting of Shareholders Proxy Solicited by Board of Directors for Annual Meeting - May 8, 20196, 2020 The undersigned hereby names, constitutes and appoints Teresa S. CarrollOlivier G . Thirot and Peter W. Quigley,James M. Polehna, and each of them, with power to act without the other and with power of substitution, as proxies and attorneys-in-factattorneys - in - fact and hereby authorizes them to represent and vote, as provided on the other side, all the shares of Kelly Services, Inc.Inc . Class B Common Stock which the undersigned is entitled to vote, and, in their discretion, to vote upon such other business as may properly come before the Annual Meeting of Shareholders of the Company to be held May 8, 20196 , 2020 or at any adjournment or postponement thereof, with all powers which the undersigned would possess if present at the Meeting. THIS PROXY WILL BE VOTED AS DIRECTED, OR IF NO DIRECTION IS INDICATED, WILL BE VOTED "FOR"“FOR” THE PROPOSALS. (Continued to be marked, dated and signed, on the other side.) C Non-VotingNon - Voting Items Change of Address — Please print new address below. Comments — Please print your comments below. IF VOTING BY MAIL, YOU MUST COMPLETE SECTIONS A - C ON BOTH SIDES OF THIS CARD +